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MOBILITY SCOOTER
S-Series
S400 - S425 - S700 -
Instructions for Use
S410 - S410 HP
22217032: EN

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Terry Burke
June 17, 2025

how can i get a users manual for a sterling s425 mobility scooter

Summary of Contents for Sterling S Series

  • Page 1 MOBILITY SCOOTER S-Series S400 - S425 - S700 - Instructions for Use S410 - S410 HP 22217032: EN...
  • Page 2: Scooter Components

    R&D to Production. This product complies with the standards set forth in EU and UK directives. Options or accessories shown are available at extra cost. English | Rev. K | Sterling S-Series...
  • Page 3: Foreword

    (contact addresses can also be found on the back page). Sunrise Medical Thorns Road Brierley Hill West Midlands DY5 2LD England Phone: 0845 605 66 88 Fax: 0845 605 66 89 www.SunriseMedical.co.uk Sterling S-Series | Rev. K | English...
  • Page 4: Use

    A risk assessment may be required in certain circumstances. Important: Do not use your scooter until this manual has been read and understood. English | Rev. K | Sterling S-Series...
  • Page 5: Features

    Features of Sterling S-Series Scooters: 2. Wig-Wag Throttle Due to their modular design, simplicity and wide range of 3. Adjustable Seating adjustments, the Sterling S-Series Scooters are a perfect 4. Flip-up Armrests choice for easy service, refurbishment and recycle 5. Free-wheel Lever requirements.
  • Page 6: Table Of Contents

    Foreword We at Sunrise Medical want you to get the best out of Label Explanation / Word definitions your Sterling S-Series scooter. This Owner’s Manual will familiarise you with the scooter and its features. It Area of application contains hints on everyday usage and general care in...
  • Page 7: How To Use This Manual

    FREE-WHEEL DRIVE This label shows the location of the power ON and OFF for the scooter and ‘read the user manual’ warning. Sterling S-Series | Rev. K | English...
  • Page 8: Safety Information

    • Do not attempt to ascend or descend escalators or stairways. English | Rev. K | Sterling S-Series...
  • Page 9: Free-Wheel Lever

    • Do not disengage the free-wheel on or near a slope. • Do not allow yourself to be pushed by others, or towed, whilst the scooter is in free-wheel. Free-wheel Lever Fig.4.1 Fig.4.2 Sterling S-Series | Rev. K | English...
  • Page 10 • Be aware that in extremely cold weather, exposed metal parts can present a freeze burn hazard, particularly if the hands are wet. English | Rev. K | Sterling S-Series...
  • Page 11 5. Carefully get out of the seat and stand by the side of your scooter, (Fig.4.3). 6. You may leave the seat in this position or return it to facing forward. Fig.4.7 Fig.4.8 Sterling S-Series | Rev. K | English...
  • Page 12 (Fig.4.11) • The lap belt is not suitable for use when the scooter and occupant are transported in a vehicle. Fig.4.9 Fig.4.10 English | Rev. K | Sterling S-Series...
  • Page 13: Maintenance

    For your comfort, the Lap Belt must be correctly fitted to the scooter. If you are unsure about the fitting or opera- tion of this option, please contact your approved Sunrise Medical dealer. Fig.4.13 Fig.4.14 45° Fig.4.11 Fig.4.15 Sterling S-Series | Rev. K | English...
  • Page 14: Safety Checks

    Adjusting the Armrest Width, (Fig.5.1). Loosen the two hand wheels, (A) and pull out the armrests to the desired width. Tighten the hand-wheels firmly, (A). Fig.5.4 English | Rev. K | Sterling S-Series...
  • Page 15: Anti-Tip Wheels

    These are factory fitted and should not be removed. The anti-tip assembly is bolted to the rear frame of the scooter, (Fig 5.8). WARNING! Never use the scooter without the anti-tip wheels fitted. Fig.5.5 Fig.5.8 Sterling S-Series | Rev. K | English...
  • Page 16 8. Lift vertically by straightening legs, keeping back posture upright (Fig 5.14). 9. Move the battery to a safe place, keeping back posture upright and bending knees when setting it Fig.5.10 down. Fig.5.11 Fig.5.12 English | Rev. K | Sterling S-Series...
  • Page 17: Lights And Indicators

    • Always come to a complete stop and turn off the power to the controls before attempting to remove the crutch. This will avoid accidentally operating the scooter. Fig.5.16 Fig.5.17 Sterling S-Series | Rev. K | English...
  • Page 18: Seat Cover

    • Please use the foot path whilst carrying the load, particularly at night. Fig.5.21.1 • Do not attempt inclines with this accessory fitted, as it may cause the scooter to become unstable. Fig.5.21.2 English | Rev. K | Sterling S-Series...
  • Page 19: Oxygen Bottle Holder

    Solid tyres are available as an option. The solid tyres offer greater security for the user because they cannot be punctured. NOTE: Solid tyres have the effect of producing a firmer ride, (Fig.5.24). Sterling S-Series | Rev. K | English...
  • Page 20: Using The Scooter

    If you are unsure about lifting or removing any assemblies, or performing any other task requiring physical effort, get someone to help you who can manage the task or call your local Sunrise Medical dealer. English | Rev. K | Sterling S-Series...
  • Page 21: Tiller Adjustment

    Do not use the tiller adjustment handle to hold or carry items such as bags etc. • Ensure fingers or other items are not around the area of the lower tiller when making adjustments. Serious injury could happen due to entrapment. Sterling S-Series | Rev. K | English...
  • Page 22: Free-Wheel Device

    18.2 and 18.3. DANGER! Never inflate the tyres with a service station air pump. It is recommended that you use a manual pump or a pump fitted with a pressure regulator (manometer). Fig.6.5 English | Rev. K | Sterling S-Series...
  • Page 23 Observe all local by laws, rules and regulations. CAUTION! • Always clean your scooter thoroughly if it has been exposed to mud, sand, salt or other contaminates. • Do not use a high pressure washer, (see section 11). Sterling S-Series | Rev. K | English...
  • Page 24: Scooter Control System

    7.1.9 50% SPEED PROFILE 7.1.7 SPEED CONTROL 7.1.6 LIGHTS 7.1.5 INDICATORS 7.1.5 INDICATORS 7.1.4 HAZARD LIGHTS 7.1.3 HORN Fig.7.1 7.1.1 KEY SWITCH 7.2 CHARGER SOCKET TILLER ADJUSTER 7.1.2 CONTROL LEVER (WIG-WAG) Fig.7.2 Fig.7.3 English | Rev. K | Sterling S-Series...
  • Page 25: Speed Control

    On the keypad the visual indicator LED will flash, also the front indicator pods have a special extended lens that can be seen from most driving positions. Sterling S-Series | Rev. K | English...
  • Page 26: Charging Socket

    Always put the socket cover back over the charging socket when the battery charger plug has been removed, (Fig. 7.4). Please see section 9.0 for more details about charging. Fig.7.4 English | Rev. K | Sterling S-Series...
  • Page 27: Operating The Controls

    Before operating your Scooter, ensure the seat height has been adjusted to your satisfaction, and the tiller angle has been set for optimum safety and comfort. Sterling S-Series | Rev. K | English...
  • Page 28: Troubleshooting - Display

    Scooter to a come to an immediate stop. Though very effective, emergency braking is extremely abrupt and must never be used in normal use. 7.9 SWITCHING OFF The Scooter must always be switched off at the On/Off key switch. Fig.7.5 Fig.7.6 English | Rev. K | Sterling S-Series...
  • Page 29: Self Help Guide

    WARNING! charger. • If the safety circuits continue to operate, switch off Consult your Sunrise Medical authorised dealer. and do not try to use the scooter. • Contact your Sunrise Medical authorised dealer. Sterling S-Series | Rev. K | English...
  • Page 30: Batteries And Charging

    Charger: 24V d.c. 8 A Cyclic, (S700-S425). 24V d.c. 5 A Cyclic, (S400-S410/S410 HP). WARNING! Only use the charger supplied with your scooter to charge the batteries fitted to your scooter. English | Rev. K | Sterling S-Series...
  • Page 31: Maintenance-Free Batteries

    • Charge the batteries for at least 8 hours to ensure a full charge. 100A YELLOW POWER MODULE BATTERY CONNECTORS YELLOW CHARGER 100A BLACK BLACK Fig.9.1 Sterling S-Series | Rev. K | English...
  • Page 32 Always switch off at the mains before disconnecting the charger from the scooter. WARNING! • If the RED LED flashes, switch the charger off at the mains supply and contact your Sunrise Medical authorised dealer.. Fig.9.3 English | Rev. K | Sterling S-Series...
  • Page 33: Adjustments

    Programming the controller of the scooter is only allowed through authorised personnel trained by Sunrise Medical. • Incorrect controller settings could cause a driving profile outside the safe limits and could result in damage or injury. Sterling S-Series | Rev. K | English...
  • Page 34: Cleaning

    We therefore recommend that you dispose Do not sit in your scooter when it is transported as luggage. of seat and back slings to avoid micro-bacterial contamination with active agents according to your local infection protection law. English | Rev. K | Sterling S-Series...
  • Page 35 When returning the scooter to use, please reconnect the batteries/battery boxes and charge the scooter for at least 24 hours before using again. 12.7 WEIGHT OF DETACHABLE PARTS PART WEIGHT kg SEAT FRONT BASKET BATTERY BOX LID ARMREST Fig.12.2 HEAD REST Sterling S-Series | Rev. K | English...
  • Page 36: Disposal

    Maximum occupant mass: S400 = 136 kg, S425 = 150 kg, S700 = 160 kg, S410 = 136 kg, S410 HP = 160 kg The Sterling S-series scooters conform to the following standards: 14.0 Torque Settings a) requirements and test methods for static, impact and...
  • Page 37: Additional Specifications

    15.1 MODEL: STERLING S400 ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH 1345mm 1345mm STANDARD CONFIGURATION OVERALL WIDTH 645mm 645mm STANDARD CONFIGURATION MAX. USER WEIGHT 136kg 136kg STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 108.5kg 108.5kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART...
  • Page 38 MAX. KERB HEIGHT 50mm GROUND CLEARANCE 60mm REAR SUSPENSION TRAVEL 11mm UNLADEN FRONT SUSPENSION TRAVEL 23mm UNLADEN REAR WHEEL DRIVE 4 WHEEL SCOOTER SCOOTER PUSH FORCE 100N IN FREE-WHEEL CRASH TESTED TYRE PRESSURE 40psi English | Rev. K | Sterling S-Series...
  • Page 39 15.3 MODEL: STERLING S700 ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH *1500mm *1500mm STANDARD CONFIGURATION OVERALL WIDTH 657mm 657mm STANDARD CONFIGURATION MAX. USER WEIGHT 160kg 160kg STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 145.5kg 145.5kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART...
  • Page 40 MAX. KERB HEIGHT 50mm GROUND CLEARANCE 110mm REAR SUSPENSION TRAVEL 11mm UNLADEN FRONT SUSPENSION TRAVEL 23mm UNLADEN REAR WHEEL DRIVE 4 WHEEL SCOOTER SCOOTER PUSH FORCE 100N IN FREE-WHEEL CRASH TESTED TYRE PRESSURE 40psi English | Rev. K | Sterling S-Series...
  • Page 41 15.5 MODEL: STERLING S410 HP ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH 1240mm 1240mm STANDARD CONFIGURATION OVERALL WIDTH 645mm 645mm STANDARD CONFIGURATION MAX. USER WEIGHT 160kg 160kg STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 108.5kg 108.5kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART...
  • Page 42: Guarantee

    Lights & Indicators * Means the Sunrise Medical facility from which the product Test run was purchased. Forward Reverse DEALER STAMP Emergency stop Left Turn Right Turn Up/Down slope Over obstacle Parking brake English | Rev. K | Sterling S-Series...
  • Page 43: Service And Maintenance

    Battery terminal inspection – Remove any corrosion and apply Vaseline. Check upholstery, seating, headrests, arm pads for wear and check seat removal and refitting. Complete inspection, safety check and service should be made by a Sunrise Medical authorised dealer. Sterling S-Series | Rev. K | English...
  • Page 44: Wheel Removal

    Use a 6.00mm Allen key/driver or your fingers to remove the nut, (Fig.18.5). • Do not lose the washers, (Fig.18.6). • Withdraw the wheel off the tapered shaft, (Fig.18.7). • The front wheel assembly is shown in Fig.18.8. Fig.18.8 English | Rev. K | Sterling S-Series...
  • Page 45 WARNING! • Do not use high pressure air delivery systems such as those found on garage forecourts, to inflate the scooter tyres. • Always use a new inner tube. Fig.18.14 Fig.18.13 Fig.18.16 Fig.18.15 Sterling S-Series | Rev. K | English...
  • Page 46: Checking The Tyres

    WEEE regulation. Fig.18.18 Fig.18.19 XXXX-XX-XX Date of manufacture. Serial number. This symbol means Medical Device. Manufacturer’s address. Importer’s address ISO 7010-M002 Instruction manual/booklet UK Responsible Person must be read! (Blue Icon) Swiss Representative’s address English | Rev. K | Sterling S-Series...
  • Page 47 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 Sunrise Medical Limited Thorns Road, Brierley Hill West Midlands, DY5 2LD UNITED KINGDOM Sterling S-Series | Rev. K | English...
  • Page 48: Sunrise Medical Thorns Road Brierley Hill West Midlands

    Sunrise Medical S.r.l. Sunrise Medical GmbH Via Riva, 20 – Montale Kahlbachring 2-4 29122 Piacenza 69254 Malsch/Heidelberg Italia Deutschland Tel.: +39 0523 573111 Tel.: +49 (0) 7253/980-0 Fax: +39 0523 570060 Fax: +49 (0) 7253/980-222 www.SunriseMedical.it www.SunriseMedical.de Sunrise Medical AG Sunrise Medical Erlenauweg 17 Thorns Road...

This manual is also suitable for:

S400S425S700S410S410 hp

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