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How to use this manual How to use this manual Sunrise Medical Limited want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.
Introduction General Warnings Quick Start Guide Features Getting On and Off your Scooter Tiller Control Functions Freewheel Mechanism Seat Removal and Adjustment Tiller Adjustment and Battery Removal Batteries and Charging Transportation Guidance for Safe Operation and Use Battery and Charging Information General Warnings EMC (EMI) Warnings Specifications...
With over 30 years experience, we are one of the longest established mobility equipment manufacturers in the UK. All of our Scooters, Wheelchairs and Power Chairs undergo rigorous tests to ensure they meet our requirements for comfort, safety and durability. Our success is based on the strong traditions of quality, value for money and genuinely caring for our customers.
Serious injury can occur in the event of a fall from a mobility scooter. We DO NOT RECOMMEND that a scooter user is transported in any type of vehicle At this time, there are no approved Tie-down Systems for the transportation of a user in ANY moving vehicle whilst seated in a scooter.
Quick Start Guide Assembly When lifting always keep the back straight, bend the knees and use the lifting handles provided. Ensure your rear drive unit is locked in position by checking the rear docking handle (back light bracket) is fully engaged. Set the tiller by holding the Tiller Adjustment Lever clockwise while moving the tiller upwards.
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Quick Start Guide Control Functions Your scooter is equipped with the following features that can be found on the tiller fascia panel: On/ Off Switch, Battery Gauge, Battery Charging Socket, Speed Control “Min to Max”, Front / Rear Light, Horn and Directional Control Levers. If you have previously used or owned a scooter before you MUST still read the Owners Manual carefully to fully understand the controls and safety warnings.
Getting On and Off your Scooter Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 6.1). 2. Push forward the seat swivel lever located under the seat on the right-hand side and rotate the seat to face you (Photo 6.2).
Tiller Control Functions Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 7.1). The Preset Speed Knob Turning this knob to the left, “MIN”, reduces your available maximum speed. Turning it to the right, “MAX”, increases the available maximum speed.
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Tiller Control Functions Throttle Lever The throttle lever offers finger-tip control of your scooter. It controls the speed as well as forward and reverse motion. To move the scooter in a FORWARD motion PULL the lever with the RIGHT HAND or PUSH the lever with the LEFT THUMB (Photo 8.1).
Freewheel Mechanism Freewheel mechanism A freewheel device disengages the power drive Photo 9.1 to allow manual operation (i.e. the scooter can be pushed at a walking pace). The freewheel is selected by pushing BACKWARD the lever that is located on the left hand side of the scooter rear panel.
Seat Removal and Adjustment Removing the Seat Please note that these instructions are to be used as a guide only. 1. Lift armrests upwards for ease of access (Photo 10.1) . 2. Stand behind the seat and fold the backrest down (Photo 10.2).
Tiller Adjustment and Battery Removal Tiller Adjustment The scooter features an infinitely adjustable tiller which allows you to lock the tiller in the most comfortable driving position. This feature also lets you fold the tiller down fully, for transportation and stowage. The tiller adjusting lever is located on the driver’s side of the tiller.
Batteries and Charging Off-Board Battery Charger Your scooter is supplied with an off-board charging facility (Photo 12.1). Please note that only chargers with a capacity of minimum 3.0 Amps and maximum of 6.0 Amps supplied by your local authorised dealer should be used. 1.
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Batteries and Charging The off-board charger must be kept dry in temperatures between -25°C and 40°C and not be subjected to mechanical damage. In all cases, the charger must only be repaired by an authorised dealer. WARNING ! NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES. DO NOT TOUCH BATTERY PACK TERMINALS WITH METAL OBJECTS.
Transportation Your scooter may be disassembled quickly and simply for transportation. 1. Engage the drive unit by pushing the freewheel lever forwards to stop the scooter from moving during docking and transportation. 2. Lift off the front basket. 3. Remove the seat, leaving the seat stem in position.
Guidance for Safe Operation and Use Basic Driving Caution! It is advisable during the first few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians. Before operating your scooter, ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for optimum safety and comfort.
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Guidance for Safe Operation and Use Hill climbing This scooter has been tested to climb an incline of no more than 10° with a maximum user weight of up to 10kg (330 lbs) (Photo 16.1). Do not attempt to climb inclines in excess of this. Always reduce your speed when reversing on slopes.
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Guidance for Safe Operation and Use Braking To bring the scooter to a standstill simply let go of the throttle control lever (Photo 17.1). Remember to keep both of your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop.
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Guidance for Safe Operation and Use Crossing roads Your scooter is not capable of mounting and dismounting kerbs and other obstacles in excess of 3” (76mm) (Photo 18.1). Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways.
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Guidance for Safe Operation and Use Tyres Your scooter has pneumatic tyres all round. It is good practice to inspect the tyres for damage or wear regularly. The maximum inflation pressure is 35 P.S.I. (2.40 Bar) and this should never be exceeded. For typical use we recommend inflation to 25 P.S.I.
Battery and Charging Information General information Batteries are the power source for almost all of the modern mobility products available today. The design of batteries used in mobility products is significantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power over a short period of time, whilst mobility batteries (commonly...
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Battery and Charging Information Battery pack care plan 1. Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries over night, regardless of the amount of use your mobility device has had during the day.
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Battery and Charging Information The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owner’s Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same.
DO NOT make sharp turns in forward or reverse at high speeds. DO NOT lift the mobility scooter by its Tiller, Seat, Body Panels or by any detachable assemblies. Always disassemble the scooter into its stowable parts and then lift each assembly one at a time.
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Failure of the equipment may result from such connections. DO NOT operate your mobility scooter whilst under the influence of alcohol, drugs or prescription medication that may impair judgement. DO NOT operate your mobility scooter if you feel acutely unwell.
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DO NOT leave your mobility scooter in a rain storm of any kind. DO NOT use your mobility scooter in a shower or leave it in a damp bathroom or sauna. DO NOT leave your mobility scooter in a damp area for any length of time.
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GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES Direct exposure to rain, sea spray or moisture could cause the mobility scooter to malfunction electrically and mechanically and may cause rusting. Maximum User Weight Limitations. SAPPHIRE² = 150Kg (330lbs). Front basket = 4.5Kg (10lbs).
The interference (from radio sources) can cause the mobility scooter to release its brakes, move by itself, or move in an unintended way. Permanent damage can also be done to the mobility scooter’s control system.
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EM energy rapidly intensifies the closer one moves to the transmitting antenna, the source. Because of this it is possible to bring strong EM fields unintentionally close to your mobility scooter’s control system. Mobile hand-held radio type transceivers are of particular concern.
Specifications MEASUREMENTS ARE FOR GUIDANCE ONLY. SMALL DIFFERENCES MAY OCCUR PARAMETER LENGTH REAR WIDTH MAX. USER WEIGHT BATTERY CAPACITY MAX SAFE SLOPE TURN RADIUS SEAT - BASE HEIGHT MAX SPEED WHEEL DIAMETER FRONT WHEEL DIAMETER REAR TYRES - PNEUMATIC CHARGER OFF-BOARD RANGE OVERALL WEIGHT SEAT WEIGHT...
Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding and servicing should be carried out by an authorised dealer unless otherwise indicated. The checks below can be carried out by the user Battery charge check (Fig.
This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.
Trouble Shooting Guide Trouble Shooting Guide SYMPTON Shortened range Battery pack not charging battery gauge shows empty after charging Battery charging current high No drive Motor runs irregularly and/ or noisily DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM, BATTERY PACK, LOOMS, PLUGS OR BATTERY CHARGER.
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Trouble Shooting Guide Your scooter is fitted with a self diagnostic controller that will give a sequence of audible beeps when an error is detected to help you, or the authorised service agent, determine the drive electronics fault. Should you switch on the scooter and hear the beeps note the number of beeps, separated by a short delay between each sequence, and refer to the table below.
Warranty condition 1 The repair or replacement will be carried out by an authorised Sunrise Medical Dealer/Service Agent. 2 To apply the warranty conditions should your scooter require attention under these arrangements, notify the designated Sunrise Medical Service Agent immediately giving full information about the nature of the difficulty.