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Cobra Connex ICD31 Introduction Precaution Cobra Connex is a sophisticated vehicle tracking system with a 24 hour To reduce the possibility of the car being broken into or stolen, the Secure Operating Centre (SOC) theft monitoring and stolen vehicle following precautions should always be taken when leaving the car recovery service.
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Cobra Connex recognises you as the authorised driver by detecting your unique driver card when you are within approximately 1 - 5 meters As many as 4 driver cards can be used with the system at any one from your car.
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Cobra Connex will also send an SMS alert if the car battery charge is If the car is to be serviced, call the SOC to set the system to garage low.
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Cobra Connex ICD31 Cobra Connex CG (Compensation guarantee) Cobra Connex CG is a unique Compensation Guarantee that addresses the financial implications associated with vehicle theft. Compensation Non recovery – if your car is stolen and is not recovered within 72 hours by the SOC, you will be compensated towards the purchase of a new Mercedes at any Cycle and Carriage Bintang Dealer.
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Cobra Connex ICD31 What to do if you discover your car stolen What happens when the SOC receive a theft without any theft alert? alert from your car? If you discover your car stolen without any theft alert or call from If a theft alert is generated from your car, for example if it is being the SOC, you should call the SOC immediately.
If you have forgotten your Client ID and password, call Connex Customer Service. SMS tariff Included with the Cobra Connex annual service, is 200 SMS credits for your use of the web application. For more information on the SMS tariff, log on to www.cobra.com.my/cobraconnex.
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Cobra Connex ICD31 Driver card battery change The driver card has an internal battery that will last in excess of 12 months. If the LED on the card blinks in an irregular way or fails to blink when the button is pressed for at least 10 seconds, this indicates that the battery is low.
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Connex Customer Service will be in contact with you when the service is due for renewal. Warranty The Cobra Connex system warranty covers comprehensive parts and labour for 3 years from the date of purchase or service activation whichever is the earlier.
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Cobra Connex ICD31 What messages you will receive via sms In addition to the security protection of Cobra Connex, the system also monitors various other parameters and will send SMS messages to help you manage your service. These messages are described in the table below:...
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Cobra Connex ICD31 Message Type Reason for Message Your Actions This message is received when the device has been set to Call the SOC. If the Garage mode is still Garage mode active for Garage mode for more than the expected number of days.
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• You want to transfer the system to your new car. • You are a new owner who has bought a pre-owned Mercedes already fitted with Cobra Connex and need to register with the SOC. • You have changed your address registered with the SOC.
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