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The application resumes when I reopen after exiting, but I want to start from
the beginning
•
You can close an application completely by performing a force to close
procedure. Go the home screen, and press the MeNU button. Tap SeTTINgS,
then choose APPlICATIONS. Tap the application you wish to exit completely,
then tap fORCe TO ClOSe.
An error message appears when attempting to use the camera
•
The device may have insufficient memory – create free space by transferring files to your
computer using VINCI Tab Manager or delete files from the device.
•
The device may have insufficient battery life – charge the battery.
•
Restart the device.
•
Contact VINCI Customer Support
do not solve the issue.
Error messages appear when attempting to open music files
•
There may be insufficient memory – create free space by transferring files to
your computer using VINCI Tab Manager or delete files from the device.
•
Make sure the music files are not protected by Digital Rights Management (DRM).
•
Make sure the device supports the file type. Supported file types:
MP3, MP4,JPEG, GIF, PNG
VINCI Tab Manager
Desktop Software
The device is not detected by the computer
•
Make sure that the micro-USB cable is inserted fully into the device.
•
Make sure that the micro-USB cable is compatible with the device.
•
Make sure that you have the correct and current drivers installed on your computer.
See the VINCI Tab Manager section for details on driver installation
Trouble dragging & dropping media files from my computer into VINCI Tab Manager
•
Make sure that you are dropping the media file into the appropriate VINCI Tab
Manager folder
•
Make sure that the media file type is supported by the device. Supported file types:
MP3, MP4, JPEG, GIF, PNG
•
Check your user account control and Windows firewall setting. It may be that your User
Account Control or Firewall settings does not allow you to transfer files.
Trouble syncing or backing up data between my computer and VINCI Tab
•
Make sure that your VINCI Tab is at least 80% charged. Your computer will not pass enough
current to the VINCI Tab while connected, so syncing or backing up data will draw power
from the VINCI Tab battery.
•
Please remember to avoid using your VINCI Tab while connected to your computer or
while charging.
http://VINCIGenius.com/support
33
if the above suggestions
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