Eclipse CLD User Manual page 26

Discrepancy & Shipping Damage:
1. For wrong items, missing items, shipping damage, or other
discrepancy; customer should report to RMA department on the day in
which the items were received. Any claims after one business day of
receipt will not be honored.
2. For any shipping damage, customer must file a claim with their carrier
immediately. All items are shipped insured, thus must be reported for
coverage.
3. Customer is responsible for paying any freight charge caused by
refused shipment or unclaimed goods.
4. Mach Speed Technologies will make every reasonable effort to deliver
on time however; Mach Speed Technologies will not be liable for late or
lost shipments.
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