USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
L IS T O F F IG URE S List of Figures Figure 1.1: LongView IP KVM Extender - Basic System ... 1 Figure 2.1: Point-to-point Installation ... 6 Figure 2.2: Receiver and Transmitter Installation ... 7 Figure 2.3: Networked Installation ... 8 Figure 3.1: Com1 Properties Menu...
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LongView IP KVM Extender Installer/User Guide...
Features and Benefits The Avocent LongView keyboard, video, mouse (KVM) and audio devices. The LongView IP KVM extender provides users with a full workstation experience from anywhere on the corporate TCP/IP network, while maintaining the workstations securely housed in a corporate data center.
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The LongView IP KVM extender can operate on a network connection of 100 Mbps or 1 Gbps. For optimum performance, a 1 Gbps connection is recommended.
LongView IP KVM extender. Both CRT and flat-panel LCD monitors are supported, and can be connected to the LongView IP KVM extender via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.
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LongView IP KVM Extender Installer/User Guide...
CHA PTER Installation Getting Started Before installing your LongView IP KVM extender, refer to the list below to ensure that you have all the items necessary for installation. Items needed to install the LongView IP KVM extender • Receiver •...
Point-to-point installation The following instructions will enable you to install your LongView IP KVM extender in a point- to-point configuration. In a point-to-point configuration, no administrator set up of the transmitter or the receiver is required. However, if you choose the point-to-point configuration you can install only one transmitter and receiver pair on a subnet.
The transmitter draws electrical power from two USB ports on the remote workstation. One USB port is not sufficient to turn on the transmitter. If you have only one USB port on your remote workstation, you will need to order an external power supply for the transmitter from Avocent. Receiver...
NOTE: VGA monitors can be connected to the receiver by using a DVI-I to VGA adaptor. Networked installation The following instructions will enable you to install your LongView IP KVM extender in a networked configuration. In this installation, multiple transmitters and receivers are attached via the same Ethernet network.
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The LongView IP KVM extender has been pre-configured with factory-default network settings. If you install multiple extenders on the same subnet, you will need to assign a unique IP address to each extender via the serial port. Table 2.1: Default Network Settings...
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LongView IP KVM Extender Installer/User Guide...
When you turn on the receiver, a connection is automatically established with the workstation. While the default settings of your LongView IP KVM extender will work with most systems, you may choose to change settings to better fit your system.You can change internal settings and upgrade the LongView KVM IP extender via the serial menu.
PC running terminal emulation software. By default, two passwords are required to access the LongView IP KVM extender via the receiver. One password is for the receiver; the other password is for the transmitter. In both cases, the default password is password.
Figure 3.1: Com1 Properties Menu Press to display the serial menu. The Appliance Selection Menu will appear. Enter Type 1 to enter the Receiver Menu or type 2 to to enter the Transmitter Menu. You will be prompted to enter a password. Type the password and press NOTE: If there is no transmitter connected to the receiver, an error message will display and you will be returned to the Appliance Selection Menu.
LongView IP KVM Extender Installer/User Guide To configure network settings for the transmitter: Activate the serial menu as described in Accessing the serial menu on page 12. Choose option 2 to access the Transmitter Menu and press enabled, you will be prompted for a password.
Type (zero) and press Enter mistake and do not wish to save changes to the network settings, type To confirm your changes and apply those settings type 10. A system message will appear that states Connection to the transmitter is lost. You will be automatically returned to the Appliance Selection Menu screen.
LongView IP KVM Extender Installer/User Guide 15. Press 1 to select Transmitter IP Address and press transmitter. Press 16. Type (zero) and press 17. If you made a mistake and do not wish to save the changes you made to the network settings...
Press 1 to select Network Configuration and press will appear. Figure 3.7: Network Configuration Menu Press 1 to select Receiver Network Config and press Configuration Menu will appear and display the current network settings. Figure 3.8: Receiver Network Configuration Menu NOTE: The Reset option in the receiver Network Configuration Menu applies only to network settings.
Appliance Selection Menu. The connection will be restored. Configuring Video Input Settings The LongView IP KVM extender system is capable of transmitting either digital (DVI) or analog video (VGA) from the remote workstation to your monitor. To enable the system to transmit the appropriate video signal for your monitor, you must first configure the video input settings for the transmitter.
Press 1 to select Target Video and press Figure 3.10: Transmitter Target Video Menu To toggle between DVI or VGA, press 1 to select the Target Video - DVI/VGA option and press Enter The updated setting will then be displayed beside menu option 1. To save your changes and exit the menu, type you press Enter...
IP address manually, by choosing Transmitter IP Address from the Transmitter IP Configuration Menu. Authentication Two passwords are required to access the LongView IP KVM extender via the serial menu. One password is for access to the serial menus that control the receiver. The other password is for access to the serial menus that control the transmitter.
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. The serial menu will also prompt you to enter a key. Enter Contact Avocent Technical Support to obtain the key. The Technical Support Specialist will ask you for the 16 character hex code. Read out the code exactly as it appears on the serial menu.
LongView IP KVM Extender Installer/User Guide Choose option 2 to access the Transmitter Menu and press enabled, you will be prompted for a password. See Authentication on page 20. Type the password and press Press 2 to select Security Configuration and press will appear.
You can Flash upgrade your receiver and transmitter using either XMODEM or HTTP. The receiver and transmitter are upgraded separately using individual upgrade files supplied by Avocent. For optimum system performance, keep your firmware versions current. NOTE: Do not use software (XON/XOFF) flow control when using XMODEM.
LongView IP KVM Extender Installer/User Guide Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the receiver and the transmitter. To view a full list of the factory default settings, see Factory Default Settings on page 33.
All values are read-only. Session Retry Settings The LongView IP KVM extender is designed to automatically establish a connection between the receiver and the remote workstation. By default, if the receiver cannot immediately establish a connection with the remote workstation it will retry once per second until a connection is successfully established.
LongView IP KVM Extender Installer/User Guide Choose option 1 to access the Receiver Menu and enter the password if necessary. The Receiver Main Menu will appear. Press 8 to select Console Settings and press Enter the number corresponding with Session Retry and press will appear.
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Press 7 to select Console Settings and press Press 2 to select Audio Performance and press appear. This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk (*) symbol. Type the number that corresponds to the audio setting you wish to apply and press NOTE: If you choose off, audio support will be disabled.
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LongView IP KVM Extender Installer/User Guide...
A P P EN D IC ES Appendices Appendix A: Technical Specifications During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.1: Receiver Product Specifications Network Ethernet Standard IP Port Usage...
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1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz 1152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz Check www.avocent.com for the latest list of supported video resolutions and refresh rates.
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Table A.1: Receiver Product Specifications (Continued) Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99 Audio Performance High Performance Line-out: 44.1 kHz over stereo channels at a resolution of 16 bits Microphone: 44.1 kHz over a single channel at a resolution of 16 bits Medium Performance Line-out: 8 kHz over stereo channels at a resolution of 16 bits...
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LongView IP KVM Extender Installer/User Guide Table A.2: Transmitter Product Specifications (Continued) Dimensions H x W x D Weight Environmental Heat Dissipation Power Consumption AC-input Power AC-input Current Rating AC-frequency DC-input Power DC-input Current Rating Operating Temperature Storage Temperature Transit Temperature...
Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
No power status light on receiver • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the receiver. No video on monitor attached to receiver •...
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LongView IP KVM Extender Installer/User Guide No mouse or keyboard operation from peripherals attached to receiver • Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on the receiver. Match the connector color-codes (green for mouse and purple for keyboard).
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Ping the transmitter from another PC on the network to ensure it is connected. • Reset the transmitter. See Resetting the LongView IP KVM Extender on page 24. • Reset the receiver. See Resetting the LongView IP KVM Extender on page 24.
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LongView IP KVM Extender Installer/User Guide...
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