DirecTV HD Receiver User Manual page 80

DIRECTV Receiver or TV Problems
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Problem: My video and audio are out of sync.
The audio track does not match the lip movements on the screen.
Possible Causes:
- Problem with how the program was produced or how it was sent to DIRECTV for broadcast.
- Your surround sound system may be out of sync, or may be set up incorrectly.
Solution:
- Change the channel on your DIRECTV
- Try replacing the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound
system's manual for assistance.
- If the issue continues, reset your DIRECTV
DIRECTV Receiver. You can also press MENU, press SELECT on "Parental, Fav's & Setup," then select "System Setup." Select
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the "Reset" item from the left menu and follow the on-screen instructions.
Problem: No Audio with Picture
You can see a picture from your DIRECTV
Possible Causes:
- A setting (such as mute or volume) may have changed on the receiver or your TV.
- The cables between your TV and the receiver may not be connected properly, or there may be a problem with an external stereo
or surround sound system.
DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS
80
Receiver. This may re-sync the audio.
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Receiver. Press the RESET button behind the access panel door on the front of the
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Receiver, but there is no sound.
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