Brother FAX-8360P Owner's Manual
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Brother FAX-8360P Owner's Manual

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FAX-8360P
OWNER'S MANUAL

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Summary of Contents for Brother FAX-8360P

  • Page 1 FAX-8360P OWNER’S MANUAL...
  • Page 2 FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 3: Using This Manual

    Using This Manual Thank you for purchasing a Brother machine. This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use the machine to its fullest potential by taking a few minutes to read this manual.
  • Page 4 User-Friendly Programming We have designed the machine with on-screen programming. User-friendly programming helps you take full advantage of all the functions the machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen prompts to help you program the machine.

  • Page 5: Quick Reference Guide

    Quick Reference Guide For Thai, Arabic, Indonesian, Cantonese, please refer to Quick Reference Guide enclosed in the carton box. Sending Faxes Real Time Transmission You can send faxes in real time. Automatic Transmission Place the original face down in the Place the original face down in the Automatic Document Feeder.

  • Page 6: Storing Numbers

    Storing Numbers Search Dialing Place the original face down in the Storing One Touch Dial Numbers Automatic Document Feeder. Press Menu, 2, 3, 1. Press Search/Speed Dial, then enter the first letter of the name you're looking for. Press the One Touch Key where you want to store the number.
  • Page 7 PRODUCT SUPPORT Operational Support for your machine is available at Brother International (NZ) Limited. You can contact BROTHER HELP DESK on (0900 552 152, 8.30 am – 5.00 pm Monday to Friday) or the dealer who sold the unit. WARRANTY SERVICE Warranty service is available at Brother International (NZ) Limited’s main service...

  • Page 8: Table Of Contents

    Table of Contents ................vii PREPARATION AND SIMPLE USE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide ........3 FAX-8360P Control Panel Overview..........7 Menu Mode ..................9 Menu Selection Table................9 BASIC FAX USE Chapter 1 Setup Initial Settings..................
  • Page 9 ADVANCED FAX USE Chapter 6 Advanced Sending Advanced Operations.................33 Chapter 7 Advanced Receiving Operation from an External or Extension Telephone................41 Chapter 8 Polling Polling Receive ..................43 Polling Transmit.................45 Chapter 9 Telephone Service ® Telephone Service for Australia (Telstra Duet) ......46 Telephone Service for New Zealand..........49 Telephone Service for Some Countries ..........53 Chapter 10...
  • Page 10 OPTIONAL ACCESSORIES Chapter 14 Optional Accessories Memory Board................... 98 Optional Paper Tray ................ 101 APPENDIX Chapter 15 Specifications Electrical and Environment ............. 103 Acceptable Paper ................104 Compilation and Publication Notice ..........105 Trademarks ..................105 Entering Text ................... 106 About Fax Machines................

  • Page 11: Preparation And Simple Use

    If you need further information, refer to BASIC FAX USE or ADVANCED FAX USE. 1 Read the Quick Setup Guide Follow the instructions on the Brother Quick Setup Guide to set up the machine. 2 Setting the Document I Documents must be between 14.8 and 21.6 cm wide, and 10 and 36 cm long. This machine can only scan an image 20.7 cm wide, regardless of how wide the document is.
  • Page 12 • DO NOT use curled, wrinkled, folded, ripped document, document with staples, paper clips, paste, liquid paper or tape attached. DO NOT use cardboard, newspaper or fabric. • Make sure documents written with ink are completely dry. 3 Sending a fax Insert the document face down in the Automatic Document Feeder.

  • Page 13: Advice For Preparation And Simple Use Guide

    Advice for Preparation and Simple Use Guide Choosing a Location Place the machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone wall socket and a standard earthed electrical socket, grounded power outlet.

  • Page 14: Memory Storage

    IMPORTANT: If you need to remove the moulded mains plug in order to fit an appropriate type, you must discard the moulded plug immediately having cut it off, in order that it is not inadvertently inserted into a live socket, thus presenting a shock hazard.

  • Page 15: Connecting An External Telephone Answering Device (Tad)

    Connecting an External Telephone Answering Device (TAD) Sequence You may wish to connect an external answering machine. When you have an external TAD on the same telephone line as the machine, the TAD answers all calls. The machine “listens” for fax calling (CNG) tones.

  • Page 16: Connecting An External Or Extension Telephone

    Outgoing Message (OGM) of External TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. We recommend the outgoing message (OGM) is no longer than 20 seconds. Allow 5 seconds of silence at the beginning of your message. (This allows the fax to detect the calling tone prior to OGM, so reception can be faster.) We recommend that you end your OGM by giving your Remote Activation Code for people sending manual faxes.

  • Page 17: Fax-8360P Control Panel Overview

    FAX-8360P Control Panel Overview Liquid Crystal Display Fax Keys/LEDs: Displays messages to help you set up and Resolution Indicator Lights operate the machine. These LEDs show the resolution mode you selected. Toner Empty LED The Toner Indicator flashes on and off...
  • Page 18 Copy Keys: Dial Pad Dials phone and fax numbers and can be Enlarge/Reduce used as a keyboard for entering Lets you select an enlargement or information into the machine. reduction ratio: 50%, 71%, 100%, 141%, # key lets you switch the dialling type 150%, 200%, For more choices, select during a telephone call from “PULSE”...

  • Page 19: Menu Mode

    Menu Mode After pressing Menu key the following options are available. Then press 1 for General Setup Menu—OR—Press 2 for Fax Menu—OR—Press 3 for Copy Menu. When you enter the Menu Mode, the machine displays a list of Level One Menus from which you can choose.
  • Page 20 Menu Main Menu Submenu Options Descriptions Page Selections 1. GENERAL 4. TONER SAVE Increases the life of the — SETUP toner cartridge. (Continued) 5. POWER SAVE Power save mode. — Reduces power consumption. 6. SLEEP MODE Sets the time before the —...
  • Page 21 Menu Main Menu Submenu Options Descriptions Page Selections 2. FAX 2. SETUP SEND 1. CONTRAST AUTO Changes the lightness or (Continued) LIGHT darkness of a fax you are DARK sending. 2. FAX STANDARD Changes the default RESOLUTION FINE setting of fax resolution. S.FINE PHOTO 3.

  • Page 22: Menu Options

    Menu Main Menu Submenu Options Descriptions Page Selections 2. FAX 5. REMOTE 1. FAX FWD Sets the machine to (Continued) FAX OPT forward faxes. 2. FAX Stores incoming faxes in STORAGE memory for fax forwarding and remote retrieval. 3. REMOTE Sets the code for ACCESS retrieving faxes.

  • Page 23: Chapter 1 Setup

    Setup Initial Settings Setting the Date and Time The machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the machine maintains date and time information for several hours. Press Menu, 1, 1.

  • Page 24: Custom Settings

    Custom Settings Volume Settings Ring Volume You can select how loud the machine rings. The ring volume can be turned off for silent reception if required. Press Menu, 1, 3, 1. Press to select OFF, LOW, MED, or HIGH. Press Set when the screen displays your selection. Press Stop/Exit.

  • Page 25: Toner Save

    Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. Press Menu, 1, 4. Press to select ON (or OFF). Press Set. Press Stop/Exit. Sleep Mode Setting the Sleep Mode reduces power consumption by turning off the fuser inside the machine, while the machine is idle.
  • Page 26 Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand) The machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below. Press Menu, 1, 7. The screen prompts you to select PULSE (or TONE). to select the dialling mode.

  • Page 27: Storing Numbers For Easy Dialling

    Storing Numbers for Easy Dialling You can set up the machine to do three types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes. (See Broadcasting, page 36.) Even if you lose electrical power, numbers stored in memory will not be lost. Storing One Touch Dial Numbers You can store 32 fax/phone numbers that you can dial by pressing one key.

  • Page 28: Changing One Touch And Speed Dial Numbers

    Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either change it or exit. Press Menu, 2, 3, 1 and press the One Touch Dial key where you want to change the number.

  • Page 29: Sending A Fax Scanning Adjustment

    Sending a Fax Scanning Adjustment Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically.

  • Page 30: Dialling A Number

    Dialling a Number One Touch Dialling Insert the document face down in the Automatic Document Feeder. Press the One Touch key of the location you want to call. Press Fax Start. If you try to use a One Touch or Speed Dial location with no number stored in it, you hear a warning sound, and screen displays NOT ASSIGNED.

  • Page 31: Sending Operation

    Automatic and Manual Fax Redial Automatic Fax Redial: If you’re sending a fax automatically and the line is busy, the machine will automatically redial up to 3 times at 5 minute intervals. Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start to make a second call to the last number dialled.

  • Page 32: Dual Access

    Dual Access You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from the memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.

  • Page 33: Receiving A Fax Receive Mode Settings

    Receiving a Fax Receive Mode Settings Select Receive Mode There are four different receive modes for the machine. You may choose the mode that best suits your needs by pressing the Mode key repeatedly until you have changed the Fax and F/T lights to the setting you want to use. You will need to connect an external telephone to select Fax/Tel (F/T) or Manual Mode or an external TAD to select TAD Mode.

  • Page 34: Setting The Ring Delay

    Manual Reception (Manual Mode) When you set the Receive Mode to manual (the Fax and F/T lights are both off), you must answer each incoming call yourself with an external telephone. Select this mode by pressing Mode key. Here is what you should do when using Manual Mode: If You Get a...
  • Page 35 Even if the caller hangs up during the F/T pseudo-ringing, the machine continues the F/T pseudo-ringing for the set time. Fax Detect (with an External or Extension Telephone) When you use this feature, you don’t have to press Fax Start or 5 1 ( 9 1 for New Zealand) when you answer a fax call with an external or extension telephone and hear calling beeps.

  • Page 36: Receiving A Fax

    Receiving a Fax Printing a Reduced Incoming Document (Auto Reduction) If you choose ON, the machine reduces an incoming document automatically, so that it fits on one page of A4 recording paper, regardless of the size of the original document. After you connect the optional lower tray, you can turn on Automatic Reduction for both tray.

  • Page 37: Reception Into Memory

    Reception into Memory As soon as the paper tray becomes empty during fax reception, the screen will display “CHECK PAPER”. Please put some paper in the paper tray. If the MEMORY RECEPTION switch is ON at this time… The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory.

  • Page 38: Telephone (Voice) Operation

    Telephone (Voice) Operation Making Voice Calls with an External Telephone If you connect an external telephone to the machine, the machine can be used to make normal telephone calls. You can dial numbers, by using One Touch or Speed Dial memory, Search function or using the dial pad.

  • Page 39: On Hook Dialling

    One Touch Dialling Pick up the external telephone’s handset. When you hear a dial tone, press the One Touch Dial key of the location you want to call. To use One Touch dial numbers 17-32, hold down Shift and press the appropriate One Touch Dial key.
  • Page 40 Tone/Pulse (Not available in New Zealand) If you have pulse dialling service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

  • Page 41: Printing Reports

    Printing Reports Transmission Report and Journal Setting Two reports require initial setup in the Menu table: Transmission Verification Report and Journal Period. For initial setup: Press Menu, 2, 4, 1. 1.TRANSMISSION —OR— Press Menu, 2, 4, 2. 2.JOURNAL PERIOD Customizing the Transmission Verification (Xmit) Report You can use the Xmit Report as confirmation that you sent a fax.

  • Page 42: Using The Reports Key

    Lists settings for GENERAL SETUP, SETUP RECEIVE, 5.SYSTEM SETUP SETUP SEND, REPORT SETTING, REMOTE FAX OPT and MISCELLANEOUS. You can print an accessories order form to your Brother 6.ORDER FORM dealer for service. To Print a Report Press Reports.

  • Page 43: Advanced Sending Advanced Operations

    Advanced Sending Advanced Operations Electronic Cover Page The cover page is sent to the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory, if you have used this feature to start the call. The cover page indicates the fax is from your Station ID, and the number of pages you’re sending.
  • Page 44 Always Send Cover Page Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work without the Station ID. You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 45: Overseas Mode

    Delayed Batch Transmission Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. If you set Batch Transmission to ON, all delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
  • Page 46 Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include up to 32 One Touch locations, up to 200 Speed Dial locations, and up to 50 manually dialled numbers (maximum of 282 locations if you did not use up any locations for Groups, access codes or credit card numbers).
  • Page 47 Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key. (This is called Broadcasting.) First, you will need to store each fax number as a One Touch or Speed Dial number.

  • Page 48: Cancelling A Job While Scanning The Document

    Cancelling a Job While Scanning the Document You can cancel a job while you are scanning it into memory by pressing Stop/Exit. Eject the document by pressing Stop/Exit again. Checking and Cancelling a Scheduled Job in Memory You can check or cancel a job that is waiting in memory. If the machine is idle, Press Menu, 2, 6.

  • Page 49: Using Memory Security

    Using Memory Security You need to use a password to switch Memory Security ON and OFF. Setting Up Memory Security for the First Time Press Menu, 2, 0, 1. NEW PASSWD:XXXX ENTER & SET KEY Enter a 4-digit number as a password. Press Set.
  • Page 50 PASSWORD. After 2 seconds the display will then return to displaying SECURE MODE. You must then start from Step 1 to switch OFF Memory Security. If you forget the Memory Security password, please contact your Brother dealer for service or the help number given with the warranty documentation.

  • Page 51: Advanced Receiving

    Advanced Receiving Operation from an External or Extension Telephone An external phone is a telephone that is plugged into the machine (either into the machine’s EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone on the same phone number as the machine, but plugged into a different telephone wall socket.
  • Page 52 Switching ON Remote Activation and Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 9 1 for New Zealand). The preset Deactivation Code is # 5 1 (# 9 1 for New Zealand). If you are always disconnected when accessing your external TAD remotely, try changing the Activation Code from 5 1 (...

  • Page 53: Chapter 8 Polling

    Secure Polling is a way to keep your documents and others’ from falling into the wrong hands while the fax machines are set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.

  • Page 54: Setup Delayed Polling Receive

    Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time. Press Menu, 2, 1, 8. Press to choose TIMER, and press Set. The screen prompts you to enter the time you want to begin polling. Enter the time (in 24-hour format) you want to begin polling.

  • Page 55: Polling Transmit

    Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 to exit if you are finished choosing settings. Press Fax Start and wait for the fax to be polled. You can use Secure Polling only with another Brother fax machine. Polling...

  • Page 56: Telephone Service

    Telephone Service ® Telephone Service for Australia (Telstra Duet) ® ® Distinctive Ringing (Telstra FaxStream Duet) This machine feature lets you use the Distinctive Ringing subscriber service offered by Telstra’s ® FaxStream Duet, which allows you to have at least two separate telephone numbers on the one phone line.

  • Page 57: How Does The Caller Id Work

    Set the Distinctive Ringing to ON Disconnect the fax machine from any TAD or telephone company voice mail. Set the fax machine to Manual mode. Press Menu, 2, 0, 4. The screen displays the current setting of this feature. Press to select ON (or OFF).

  • Page 58: Viewing Caller Id List

    The Caller ID is Stored in Your Machine’s Memory The FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception, The 31st call will cause the oldest ID to be erased. The Caller ID information stored in the memory can be used for the following.

  • Page 59: Telephone Service For New Zealand

    Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
  • Page 60 Flowchart Sequence of Incoming Call Incoming Call All extension phones ring, fax machine is silent. (The answer mode should be MANUAL.) Registered FaxAbility Number Main number Fax machine automatically Fax machine begins receives and prints fax ringing on third ring. message.
  • Page 61 Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’s memory.
  • Page 62 Printing Caller ID List Press Menu, 2, 0, 5. Press to select PRINT REPORT. Press Set. Press Fax Start. If you use the Caller ID for Dial back… I Please be sure that you use appropriate dialling procedures for local and national call.

  • Page 63: Telephone Service For Some Countries

    Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing.
  • Page 64 Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. Press Menu, 2, 0, 5.

  • Page 65: Remote Fax Options Setting Fax Storage

    Remote Fax Options Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory.

  • Page 66: Remote Retrieval

    Enter the forwarding number (up to 20 digits), and press Set. Press Stop/Exit. You can also dial into the machine from a remote location to switch this feature on, or to change the number you want your faxes forwarding to. (See Changing the Fax Forwarding Number, page 58.) Changing the Remote Access Code Enter your Remote Access Code when the machine picks up your call, so you can access features...

  • Page 67: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the machine and enter your Remote Access Code (the factory setting is 1 5 9 ), the system will signal you with two short beeps to enter a remote control command. Change Fax Forwarding Setting Press 9 5 then to...

  • Page 68: Retrieving Fax Messages

    Retrieving Fax Messages Dial the machine’s number. When you hear the beep, immediately enter your Remote Access Code (the factory setting is 1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, and then press # #.

  • Page 69: Making Copies Basic Copy Operations

    Making Copies Basic Copy Operations Using The Machine as a Copier You can use the machine as a copy machine, making up to 99 copies at a time. Do NOT pull on the paper while copying is in progress. To cancel, press Stop/Exit.

  • Page 70: Temporary Copy Setting

    Out of Memory Message If you get an OUT OF MEMORY message while scanning the first page to be copied, press Stop/Exit to cancel the operation and restart to make a single copy. If you get an OUT OF MEMORY message while scanning in a subsequent page, you will have the option to press Copy to copy the pages scanned so far—OR—Press Stop/Exit to cancel.

  • Page 71: Making Enlarged Or Reduced Copies

    Making Enlarged or Reduced Copies Insert the document face down in the Automatic Document Feeder. Using the dial pad, enter the number of copies you want (up to 99). Press Enlarge/Reduce. Press to select 50%, 71%, 100%, 141%, 150% or 200%. —OR—...

  • Page 72: Using The Options Key

    Using the Copy Mode Key You can select the Copy resolution for your type of the original document (TEXT, AUTO or PHOTO). Select the right kind of image you are copying. Insert the document face down in the Automatic Document Feeder. Using the dial pad, enter the number of copies you want (up to 99).

  • Page 73: Special Copy Options

    Special Copy Options You can save paper by copying either two or four pages onto one page. Insert the documents face down in the Automatic Document Feeder. Using the dial pad, enter the number of copies you want (up to 99). Press Options and to select SPECIAL, and then press Set.

  • Page 74: Copy Quality - Default Settings

    Paper Type You can use the following types of paper for copying. For the best print quality, select the type of media that you are using. (See Acceptable Paper, page 104.) THIN (60-69 gsm) For thin paper PLAIN (70-95 gsm) For ordinary plain paper THICK (96-120 gsm) For heavy weight paper or rough paper...

  • Page 75: Copy Contrast

    Copy Mode (Type of Original) You can select the Copy resolution for your type of original. The default setting is AUTO, which is used for originals that contain both text and photographs. TEXT is used for originals containing only text. PHOTO is used for copying photographs. Press Menu, 3, 1.
  • Page 76 Loading Paper Insert a sheet of paper with the side you wish to print on face up in the manual feed slot. Align the paper at the centre of the manual feed slot, and be sure to insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller.
  • Page 77 When you have finished copying, close the rear cover of the machine. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits. Making Copies...

  • Page 78: Troubleshooting And Maintenance Error Messages

    Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the machine often identifies the problem and displays an error message. The list below explains the most common error messages, in alphabetical order. ERROR MESSAGE CAUSE ACTION...
  • Page 79 MACHINE ERROR Machine has a mechanical problem. Unplug the machine. Then contact your Brother dealer for service. NO RESPONSE/BUSY The number you called does not Check the number and try again.

  • Page 80: Document Jams And Paper Jams

    Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam The documents were not inserted or fed properly, or were too long. Open the control panel. Carefully pull the document toward the front of the machine.
  • Page 81 Paper is Jammed in the Paper Tray Pull the paper tray out of the machine. Remove any crinkled sheets. Adjust the guides at the right and rear of the paper tray to fit. Press down the paper to flatten it in the paper tray. Reinstall the paper tray.
  • Page 82 Paper is Jammed in the Fuser Unit Open the rear cover. Carefully pull out the jammed paper. When you have to pull paper out from the back of the machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look messy.

  • Page 83: Difficulty With Operation

    You can make a copy using the Copy function and see if the same bottom of sentences are cut problem occurs. If the copy is also bad, call your Brother dealer for off. service. Vertical streaks/black lines...
  • Page 84 DIFFICULTY SUGGESTIONS Sending Faxes Poor transmitting quality Try changing your resolution to FINE or SUPERFINE. (See Fax Resolution, page 19.) Make a copy to verify the machine’s scanner operation. Transmission verification There is probably temporary noise or static on the phone line. Try prints “Results:NG”...
  • Page 85 DIFFICULTY SUGGESTIONS Print Quality Difficulties Printouts are too dark or light Adjust the print conditions by setting the Print Density function. It has been factory set to the middle position. (See Setting the Print Density, page 26.) Printed pages contain white You may fix this by wiping the laser scanner windows with a clean stripes.
  • Page 86 DIFFICULTY SUGGESTIONS Printed pages are marked Markings may disappear by themselves. Try copying at multiple regular intervals. pages to clear this problem. Markings may occur if the machine has not been used for a long time. A possible cause is that the surface of the drum is marked or damaged by excessive exposure to light.

  • Page 87: Packing And Shipping The Machine

    Packing and Shipping the Machine Whenever you transport the machine, use the packing materials that came with the machine. Failure to pack the machine correctly may damage the machine and such damages will not be covered under warranty. Remove the telephone line cord and the power cord and pack them. Open the front cover.
  • Page 88 If optional Lower Tray is connected, unplug the modular cable from the modular jack of the Brother machine. Carefully pick up the machine and remove Lower Tray to pack it separately in the original carton with the original packing material.
  • Page 89 Wrap the machine in the plastic bag and place it in the original carton with the original packing material. Place documents (manual and printed material), document tray, and document support, drum unit and toner cartridge assembly, the telephone line cord and power cord into the carton as shown below.

  • Page 90: Regular Maintenance

    Regular Maintenance You can keep the machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents to clean the machine and do not use water.

  • Page 91: Cleaning The Printer

    Cleaning the Printer • Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. • Do not use isopropyl alcohol to clean the scanner window or the toner sensor. • Do not touch the scanner window with your fingers. •...
  • Page 92 Cleaning the Drum Unit’s Corona Wire We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.

  • Page 93: Replacing The Toner Cartridge

    Discard the used toner cartridge according to local regulations. If you are not sure of them, consult with Brother dealer for service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage.
  • Page 94 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. • You can use only a genuine Brother toner cartridge (TN-6300 or TN-6600), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may damage the machine and such damages will not be covered under warranty.
  • Page 95 Gently rock the toner cartridge from side to side five or six times. Toner Cartridge Remove the protective cover. Install the new toner cartridge into the drum unit until it clicks into place. Drum Unit Toner Cartridge Troubleshooting and Maintenance...
  • Page 96 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly. Corona Wire Home Position ( Reinstall the drum unit into the machine and close the front cover.

  • Page 97: Replacing The Drum Unit

    Drum Life Considerations for Your Brother Fax Machine Your Brother fax machine uses a drum and toner assembly for document printing. The toner life is directly dependent upon the amount of black printing on the printed pages. The estimated drum life is up to 20,000 A4 sized pages.
  • Page 98 For best performance, use only genuine Brother toner, and the product should be used only in a clean, dust-free environment with adequate ventilation. After you have just used the machine, some internal parts of the machine will be extremely HOT! So please be careful.
  • Page 99 Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with your right hand. (See Replacing the Toner Cartridge, page 83.) Lock Lever Discard the used drum unit according to local regulations. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.

  • Page 100: Important Information For Australia

    Important Safety Information Important Information for Australia Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not use liquid or aerosol cleaners.

  • Page 101: Important Information For New Zealand

    Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the following conditions: N When the power cord is damaged or frayed. N If liquid has been spilled into the product. N If the product has been exposed to rain or water.
  • Page 102 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another.
  • Page 103 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 104: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 105 Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. This product has no mains ON/OFF switch. It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected.

  • Page 106: Important Information For All Countries

    Important Information for All Countries IEC 60825 Specification This machine is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.
  • Page 107 For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe.

  • Page 108: Optional Accessories Memory Board

    46 mm (1.8 inches) or less Parity: NONE DRAM Type: SDRAM 4 Bank Some DIMMs may not work with the machine. For more information, consult the dealer where you purchased the machine. For the latest information from Brother visit: http://solutions.brother.com Chapter 14...

  • Page 109: Installing The Optional Memory Board

    Installing the Optional Memory Board Remove the sub cover. Disconnect the telephone line cord and unplug the machine power cord from the AC mains outlet. • Unplug the power cord before installing (or removing) the memory board. • Do NOT touch the surface of the main board within 15 minutes after unpluging the power cord.
  • Page 110 Remove the screws securing the access plate and remove the plate. Back Up Battery Disconnect the connector of the back up battery. To install the memory board, align it with the memory socket on the main controller board and push firmly into place, as shown below. Chapter 14...

  • Page 111: Optional Paper Tray

    • Hold the memory board by its edges. Do not touch the surface of the board. • Make sure the memory board is securely seated in the main controller board. Reconnect the connector of the back up battery. Reinstall the access plate and the rear cover, using the removed screws. Plug the power cord into the AC mains outlet and connect the telephone line cord.

  • Page 112: Chapter 15 Specifications

    Specifications Compatibility ITU-T Group 3 Coding system MH/MR/MMR/JBIG Modem speed 33600 - 2400 bps; Automatic Fallback Document input width 148 mm to 216 mm Document input length 100 mm to 360 mm Scanning width 207 mm Printing width 208 mm Automatic Document Up to 30 sheets (75 gsm) Feeder...

  • Page 113: Electrical And Environment

    Consumable Items Toner cartridge: Life Expectancy: Up to 6,000 pages/high yield toner cartridges (TN-6600) Up to 3,000 pages/standard toner cartridges (TN-6300) (when printing A4 paper at 5% print coverage) Toner life expectancy will vary depending on the type of average print job.

  • Page 114: Acceptable Paper

    Acceptable Paper Paper Type Paper Size Paper Tray #1 & #2: Cut sheet and For fax receive - A4 (Cut sheet Only) ; for copying - Transparencies A4, Executive, Legal, B5 (ISO), B6 (ISO), A5, A6 (for tray #1 Only) Manual Feed Slot: Cut sheet A4, Letter, Legal, Executive, B5 (ISO), A5, B6 (ISO),...

  • Page 115: Compilation And Publication Notice

    All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies. Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories. These are available from most Brother dealers. Model Name...

  • Page 116: Entering Text

    Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #, don’t have printed letters because they are used for special characters.

  • Page 117: About Fax Machines

    About Fax Machines If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals.

  • Page 118: Glossary

    Delayed Transmission Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line.
  • Page 119 Electronic Cover Page A preprogrammed cover page that is transmitted from the fax machine’s memory, eliminating the need for making up cover pages manually. Extension Phone A telephone on the fax number that is plugged into a separate wall jack. External Phone A TAD (telephone answering device) or telephone that is plugged into the Ext.
  • Page 120 Tone A form of dialling on the telephone line used for Touch Tone telephones. Toner cartridge An accessory that holds toner for the drum unit on Brother laser models. Toner Save A process that causes less toner to be affixed to the page to extend the life of the toner assembly.

  • Page 121: Index

    Index COVER OPEN ........68 Cover Page Message ......34 Accessories .......... 105 Activation Code ........41 Answering Machine ........ 5 Date and Time ........13 Auto Reduction ........26 Deactivation Code ........41 Automatic Document Feeder ....1 Delayed Batch Transmission ....35 Automatic Transmission ....2, 21 Dialling a Number ........20 Dialling Mode (Tone/Pulse) ....16 Difficulty ..........73...
  • Page 122 Glossary ..........108 One Touch Dial (Changing) ....18 Grey Scale ..........102 One Touch Dial (Storing) ......17 One Touch Dialling ........20 On-Screen Programming ......ii Options .............8 Help .............i, 32 Options Key ...........62 Order Form ..........32 OUT OF MEMORY ......60 Important Safety Instructions ....90 Outgoing Message of external TAD ..6 Inserting Spaces ........106 Overseas Mode ........35...
  • Page 123 Real Time Transmission ......22 To change Remote Codes .......42 Receive Mode ........23 Tone/Pulse ..........16 Reception into Memory ......27 Toner Cartridge (Replacing) ....83 Reduction (Printing) ......26 TONER EMPTY ........69 Remote Access Code ......56 Toner Save ..........15 Remote Code (Changing) ......
  • Page 124 Change Receive Mode EMOTE CCESS Press 9 8 Using Remote Access Code then for TAD, press 1. Fax/Tel (F/T), press 2. Dial the machine phone number from a touch Fax, press 3. tone phone. Enter your Remote Access Code (159 ) after Exit Remote Operation the beep.
  • Page 125 Retrieve Fax Remote Commands Press 9 6 Change Fax Forwarding Setting then to Retrieve all faxes press 2, then enter Press 9 5 the number of remote fax machine, then to Turn Fax Forwarding off press 1. and then # #. After the beep, hang Turn Fax Forwarding on press 2.
  • Page 126 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ LE8233001 Printed in China...

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