Troubleshooting - Sirius Satellite Radio Starmate 4 User Manual

Troubleshooting

Symptom
Radio does not power
ON
Radio displays:
Antenna Not Detected
Radio displays:
Acquiring Signal
Audio static or loss of
clarity
No sound
[
120
Troubleshooting
Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection
The satellite antenna is not connected to the vehicle dock.
Check the satellite antenna connection to the vehicle
dock.
No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).
The FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set
the Starmate ST4's FM transmitter frequency to match.
If using the AUX audio connector, check the cable con-
nections.
The audio cables are not connected, or the FM radio is
set to the wrong frequency. Check the audio cables at the
SIRIUS radio dock and the radio. Tune the FM radio to the
same FM frequency the SIRIUS radio is tuned.
]
Solution