ADEMCO VISTA-50PUL User Manual
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User's Manual
VISTA-50P
VISTA-50PUL
N5943-6V1 Rev B 4/99

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Summary of Contents for ADEMCO VISTA-50PUL

  • Page 1 User's Manual VISTA-50P VISTA-50PUL N5943-6V1 Rev B 4/99...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SYSTEM OVERVIEW ........4 CHECKING FOR OPEN ZONES ....25 General............4 Using the READY Key ...... 25 A Partitioned System ........4 DISPLAYING ALL ZONE Zones............4 DESCRIPTORS........26 Fire Protection ..........5 Using the READY Key ...... 26 Burglary Protection ........
  • Page 3 TABLE OF CONTENTS (cont’d) ACCESS DOOR CONTROL ......40 Silencing A Fire Alarm ......53 General Information ........40 RECOMMENDATIONS FOR PROPER USING #70 RELAY MENU MODE ....41 PROTECTION ..........55 General Information ........41 Recommendations For Smoke And USING SCHEDULES ........43 Heat Detectors..........55 Delaying the Closing Time ......43 Recommendations For Proper Temporary Open/Close Schedules...43 Intrusion Protection........57...
  • Page 4: System Overview

    Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems.
  • Page 5: Fire Protection

    System Overview (cont’d) bedroom to zone 02, and so on. These numbers will appear on the display, along with an alpha descriptor for that zone (if programmed), when an alarm or trouble condition occurs. Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected.
  • Page 6: Alarms

    System Overview (cont’d) Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system.
  • Page 7: To Access Another Partition (Goto Command)

    System Overview (cont’d) in concept to the individual appliance timers that might be purchased at a department store. The devices that can be controlled programmed into the system by the installer. Up to 16 of these devices can be programmed. Refer to the PROGRAMMING DEVICE TIMERS section for procedures.
  • Page 8: Phone Access & Voice Response Capability

    System Overview (cont’d) To view the abbreviated instructions: Simply press and hold down the function key of interest until the description starts to appear (about 5 seconds) and then release it. Refer to the FUNCTIONS OF THE KEYPAD section for descriptions of each key function.
  • Page 9: About The Keypads

    About The Keypads General IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location. Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences.
  • Page 10: The Fixed-Word Keypad

    About The Keypads (cont’d) The Fixed-Word Keypad Fixed-Word keypads are functionally identical to alpha keypads, but the LCD display uses pre-designated words to identify the nature and location of occurrences. – 10 –...
  • Page 11: Functions Of The Keypad

    Functions Of The Keypad 1. ALPHA DISPLAY WINDOW: A 2- alarm if the system is disarmed line, 32-character Liquid Crystal before the entry delay time expires. Display (LCD). Displays protection MAXIMUM KEY: Arms in point identification and system manner similar to AWAY mode, but status, messages, and user eliminates the entry delay period, instructions.
  • Page 12 Functions Of The Keypad (cont’d) 14. POWER/READY INDICATOR: 10. CHIME KEY: Turns on & off the (GREEN) On some keypads, this CHIME mode. When on, any entry lights when primary power is on. If through a protected delay or off, system is operating on its perimeter zone while the system is backup battery power.
  • Page 13 Functions Of The Keypad (cont’d) ARMED READY AWAY STAY TEST BYPASS INSTANT CODE CHIME READY PANIC LOCATION OF DEDICATED PANIC KEYS. KEY D USED AS SPEED KEY (if programmed) Note: Unless stated otherwise, most procedures in this manual apply to all keypad types and styles.
  • Page 14: Fixed-Word Keypad Displays

    Functions Of The Keypad (cont’d) Fixed-Word Keypad Displays AWAY: All burglary zones, interior & perimeter, are armed. NO AC AWAY CHIME STAY STAY: Perimeter burglary zones, INSTANT ALARM such as windows & doors, are BYPASS CHECK FIRE NOT READY armed. STYLE A INSTANT: Perimeter burglary zones...
  • Page 15: Entry/Exit Delays

    Entry/Exit Delays General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection.
  • Page 16: Security Codes & Authority Levels

    Security Codes & Authority Levels General Information At the time of installation, you were assigned an authority level and a personal four-digit security code, known only to you and yours. The security code must be entered when arming and disarming the system.
  • Page 17: Authority Levels

    Security Codes & Authority Levels (cont’d) Authority Levels Authority levels define the system functions a particular user can perform. Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing. In summary, there are six authority levels, each having certain system restrictions as shown below.
  • Page 18: General Rules On Authority Levels And Changes

    Security Codes & Authority Levels (cont’d) General Rules on Authority Levels and Changes • A user may not delete or change the user code of the SAME or HIGHER authority than which he is assigned. • A user may only ADD users to a LOWER authority level. •...
  • Page 19: To Add A User

    Security Codes & Authority Levels (cont’d) To Add a User IMPORTANT: Temporary users should not be shown how to use any system function they do not need to know (e.g. bypassing protection zones). CODE 1. Enter Master or Manager code and press the 8 key. 2.
  • Page 20: To Change A User's Code

    Security Codes & Authority Levels (cont’d) Press 1 (YES) if this user will be allowed to GLOBAL ARM ? 0 = NO , 1 = YES try to arm more than one partition at the same time. Press 0 if this user will arm only his assigned partition.
  • Page 21: To Delete A User

    Security Codes & Authority Levels (cont’d) whether or not this is a new user. Enter 0 to change the existing user's code to the code entered in step 3. The system will confirm that the change is USER 02 CHANGED SUCCESSFULLY allowed based on authorization level, and if so, will put the new code into effect.
  • Page 22: Accessing Other Partitions

    Accessing Other Partitions (GOTO Command and Global Arming) To Access Another Partition Each keypad is assigned a default partition for display purposes, and will show only that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in other partitions by using the GOTO command.
  • Page 23: Master Keypad Operation

    Accessing Other Partitions (cont’d) (GOTO Command and Global Arming) Master Keypad Operation A "Master" keypad is one that reflects the status of the entire system (Partitions 1-8) on its display. This is useful because it eliminates the need for a security officer in a building to have to "log-on" to various partitions from one partition's keypad to find out where an alarm has occurred.
  • Page 24 Accessing Other Partitions (cont’d) (GOTO Command and Global Arming) FAULT 02 LOADING DOCK WINDOW Additional zone faults will be displayed one at a time. To display a new partition's status, press + [Partition No.]. This will display the status of the new partition. The "Armed"...
  • Page 25: Checking For Open Zones

    Checking For Open Zones Using the READY Key Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not Ready" message. Using the READY key will display all zones that are faulted, making it easier for you to secure any open zones.
  • Page 26: Displaying All Zone Descriptors

    Displaying All Zone Descriptors Using the READY Key The Alpha Keypads can also display all the zone descriptors that are programmed in your system. The abbreviated instructions for the READY key will appear first, followed by the zone descriptors. Displaying all descriptors is useful when you need to know the zone number of a particular zone, as when bypassing zones.
  • Page 27: Bypassing Protection Zones

    Bypassing Protection Zones Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed.
  • Page 28: Displaying Bypassed Zones

    Bypassing Protection Zones (cont’d) To use the Quick Bypass feature: BYPASS 1. Enter your security code and press 6 then press # . In a few moments, all open zones will be BYPASS 07 FRONT UPSTAIRS BEDROOM displayed along with the word BYPASS. Typical bypass message Wait for these zones to be displayed before arming.
  • Page 29: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay ON) Using the 3 STAY key Use this key when you are staying home, but might expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.
  • Page 30: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay OFF) Using the 7 INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.
  • Page 31: Arming All Protection

    Arming All Protection (With Entry Delay ON) Using the 2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.
  • Page 32: Arming All Protection

    Arming All Protection (With Entry Delay OFF) Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.
  • Page 33: Disarming And Silencing Alarms

    Disarming And Silencing Alarms Using the 1 OFF Key The OFF key is used to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds.
  • Page 34: Using The Keyswitch

    Using The Keyswitch General Your system may be equipped with a keyswitch for use when arming and disarming. A red and green light on the keyswitch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no open zones).
  • Page 35: Chime Mode

    Chime Mode Using the 9 Key Your system can be set to alert you to the opening of a door or window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Keypad whenever a protected perimeter door or window is opened, and the Not Ready message will be displayed.
  • Page 36: Viewing Central Station Messages

    Viewing Central Station Messages General Information Users of the system may periodically receive messages on their display screens from their monitoring agency or installer. When a message is waiting to be viewed, the message shown below will appear. MESSAGE. PRESS 0 FOR 5 SECS.
  • Page 37: Panic Keys

    Panic Keys (For Manually Activating Silent And/Or Audible Alarms) Using Panic Keys Your system may have been programmed to use special key combinations to manually activate panic functions. The functions that might be programmed are Silent Emergency, Audible Emergency, Personal Emergency, and Fire. See your installer for the function(s) that may have been programmed for your system.
  • Page 38: Speed Key (Macros)

    Speed Key (Macros) General Information The "D" key can be used to activate a string of commands up to 16 keystrokes. These commands are known as a macro and are stored in the system's memory. Typical Speed Key functions include: •...
  • Page 39: Executing

    Speed Key (Macros) (cont’d) Executing Press and hold down the "D" key (about 2 seconds) until the following prompt appears: Enter your user code. The defined speed key ENTER USER CODE sequence will begin automatically. NOTE: When defining speed key sequences, do not use the [#] key to represent Quick Arming.
  • Page 40: Access Door Control

    Access Door Control General Information Your system may be set up such that a locked access door (such as in a lobby) can be unlocked using a keypad command. Ask your installer if this has been done in your system. To activate this command: Enter your security code and press 0 .
  • Page 41: Using #70 Relay Menu Mode

    Using #70 Relay Menu Mode General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the #70 command from either a keypad or a telephone keypad (if 4285 VIP module is used). Ask your installer if this has been done in your system.
  • Page 42 Using #70 Relay Menu Mode (cont’d) DEVICE IS OFF Voice: "voice descriptor DEVICE nn ON/OFF. HIT THE "T" KEY TO EXIT ENTER 00 NOW" From a keypad, press T to continue. The ENTER DEVICE NO. prompt will appear. From a telephone keypad, enter 00 to exit, or enter the next relay number to be programmed.
  • Page 43: Using Schedules

    Using Schedules Delaying the Closing Time Your system's programmed schedules may automatically arm the system at a predetermined time. In the event a user must stay on the premises later than usual, users with master or manager authority levels can manually delay the automatic arming (closing) time up to 2 hours.
  • Page 44: Programming Temporary Schedules

    Using Schedules (cont’d) Before programming a temporary schedule, use a worksheet similar to the one below to plan your schedule. This will make it easier when actually programming the schedule. Arm/Disarm Windows Disarm Window Start Time HH:MM Stop Time HH:MM Arm Window Start Time HH:MM Stop Time HH:MM...
  • Page 45 Using Schedules (cont’d) Press # to move to the next screen display without making changes. The cursor will be positioned on the tens of MON ARM WINDOW 07:45AM 08:45AM hours digit of the start time for the arm window. Repeat the previous steps to enter the start and stop time for Monday's arming window.
  • Page 46: Programming Device Timers

    Programming Device Timers General Information Device timers consist of an ON time & an OFF time, and selected days of the week in which they are active. There are up to 20 timers that can be used to control various devices, such as lights or appliances.
  • Page 47 Programming Device Timers (cont’d) See your installer for Enter the desired output device number (1- 00 ENTER OUTPUT# device numbers. 16). As the number is entered, the device's description will appear. To delete a previously programmed timer, enter 00 as the output number. Enter the time you want the device turned 00 ON TIME ? 00:00 PM...
  • Page 48 Programming Device Timers (cont’d) the week progresses, the selected days are reset to the inactive state, unless the permanent option is selected (next screen prompt). When completed, press * to continue. Answering 1 (yes) means the system will 00 PERMANENT ? 0 = NO, 1 = YES continue executing this timer on a continuous basis.
  • Page 49: Testing The System

    Testing The System (To Be Conducted Weekly) Using the 5 TEST Key The TEST key puts your system into Test mode, which allows each protection point to be checked for proper operation. 1. Disarm the system and close all protected windows, doors, etc. READY should be displayed.
  • Page 50: Testing The System

    Testing The System Testing Your System 1. Open and close each protected door and window in turn and listen for three beeps. The identification of each faulted protection point should appear on the display. 2. Walk in front of any interior motion detectors (if used) and listen for three beeps as movement is detected.
  • Page 51: Trouble Conditions

    Trouble Conditions Typical "Check" Displays The word CHECK on the Keypad's display, accompanied by a rapid "beeping" at the Keypad, indicates that there is a trouble condition in the system. To silence the beeping sound for "check" conditions, press any key. 1.
  • Page 52: Power Failure

    = MODEM COMM NO AC = AC LOSS SERVICING INFORMATION Your local Ademco dealer is the person best qualified to service your alarm system. Arranging some kind of regular service program with him is advisable. Your local Ademco dealer is:...
  • Page 53: Fire Alarm System

    Fire Alarm System (If Installed) General Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud, interrupted sound from the Keypad.
  • Page 54 Fire Alarm System (If Installed) 3. If this does not remedy the problem, there may still be smoke in the detector. Clear it by fanning the detector for about 30 seconds. 4. When the problem has been corrected, clear the display by entering your code and pressing the OFF key.
  • Page 55: Recommendations For Proper Protection

    Recommendations For Proper Protection THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES. Recommendations For Smoke And Heat Detectors With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.
  • Page 56 Recommendations For Proper Protection (cont’d) KITCHEN KITCHEN DINING BDRM BEDROOM BEDROOM TV ROOM DINING BDRM LIVING ROOM BEDROOM BEDROOM LIVING ROOM Smoke Detectors for Minimum Protection Smoke Detectors for Additional Protection Heat-Activated Detectors BEDROOM BEDROOM BEDROOM KTCHN GARAGE CLOSED LVNG RM DOOR BASEMENT In addition, we recommend the following:...
  • Page 57: Recommendations For Proper Intrusion Protection

    Recommendations For Proper Protection (cont’d) Recommendations For Proper Intrusion Protection For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.
  • Page 58: Emergency Evacuation

    Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.
  • Page 59: Maintaining Your System

    Maintaining Your System Taking Care of Your System The components of your security system are designed to be as free of maintenance as possible. However, there are some things you can do to make sure that your system is in reliable working condition. 1.
  • Page 60: Silencing Low Battery Warning Tones At The Keypad

    Maintaining Your System (cont’d) meantime, the sensor(s) causing the low battery indication is still fully operational. Important: Use only batteries recommended by your installer as replacement. Silencing Low Battery Warning Tones at the Keypad The keypad’s warning tones can be silenced by performing an OFF sequence (code plus OFF key), but the Keypad's low battery message display will remain on as a reminder that you have a low battery condition in one or more of your sensors.
  • Page 61: Quick Guide To System Functions

    Quick Guide To System Functions FUNCTION PROCEDURE COMMENTS Check Zones Press [ ]. To view faulted zones when system not ready. Display All Press and hold [ ] for 5 Displays all alpha descriptors programmed Descriptors seconds. by installer. Arm System Enter code.
  • Page 62 Quick Guide To System Functions (cont’d) FUNCTION PROCEDURE COMMENTS Change a User's Enter master/manager code. Master & Manager level users can change Code Press CODE [8]. their own or other users' codes. Enter user's 2-digit number. Enter new code for that user. Press 0 (No) at prompt.
  • Page 63: Summary Of Audible Notification

    Summary Of Audible Notification (Alpha Display Keypads) SOUND CAUSE DISPLAY LOUD, FIRE ALARM FIRE is displayed; descriptor of zone in alarm is INTERRUPTED* displayed. Keypad & External LOUD, BURGLARY/AUDIBLE EMERGENCY ALARM is displayed; descriptor of zone in alarm is CONTINUOUS* ALARM also displayed.
  • Page 64: Glossary

    Glossary The following terms are used throughout the manual. ARM/DISARM: “Armed” simply means that the burglary portion of your system is turned ON and is in a state of readiness. “Disarmed” means that the burglary system is turned OFF, and must be rearmed to become operational. However, even in a “disarmed”...
  • Page 65 UL NOTICE: This is a “GRADE A” system. “FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT” This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
  • Page 66 “FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 67 CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE AVIS The Canadian Department of Communications label L’étiquette du ministère des Communications du Canada identifies certified equipment. This certification means identifie le matériel homologué. Cette étiquette certifie que that the equipment meets certain telecommunications le matériel est conforme à...
  • Page 68 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: •...
  • Page 69 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.
  • Page 70 OWNER’S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner’s insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured’s Name and Address: Insurance Company: Policy No.: ADEMCO’s VISTA-50 Other ___________________________ Type of Alarm: Burglary Fire Both Installed by:...
  • Page 71 OWNER’S INSURANCE PREMIUM CREDIT REQUEST (cont.) E. SMOKE DETECTOR LOCATIONS Furnace Room Kitchen Bedrooms Attic Basement Living Room Dining Room Hall F. BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Rear Door All Exterior Doors Floor Windows All windows nterior locations All Accessible Openings, Including Skylights, Air Conditioners and Vents G.
  • Page 72: Index

    Access Another Partition...... 22 FCC............65 Access Door ........... 40 Fire ........4, 14, 37, 53 Add a User..........19 Fire Emergency........53 Ademco Dealer ........52 Fire Protection ........5 Alarm..........6, 14 Fixed-Word..........9 Alpha ............9 Fixed-Word Keypad Displays....14 Alpha Keypads........
  • Page 73 Index (cont’d) Personal Emergency ......37 Speed Key ..........38 Power .............52 Stay ........5, 14, 22, 34 Quick Arming ........16 System LO Bat ........51 Quick Bypass.........27 System Overview ........4 Ready ........14, 25, 35, 53 Temporary Schedules .....43, 44 Ready Key..........25 Temporary Users ........19 Relay Menu Mode .........41 Test Key..........49 Replacing Batteries.......59...
  • Page 74 ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates (“Seller”), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the “product”) to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.
  • Page 75 EVENT LOGGING PROCEDURES General Information To Display The Event Log The system has the ability to record 1. Enter CODE + [#] + [6] + [0] various events in a history log wherein 2. Select the display mode. each event is recorded in one of five RECENT: Displays only those categories (listed below), with the time events occurring since last installer...
  • Page 76 EVENT LOGGING PROCEDURES (continued) Typical Category ALARM EVENT LOG 4. Use the [3] & [1] keys (for next Select Screen TYPE CCC UUU previous categories respec- ALARM EVENT LOG tively) to display the categories of events. Displays time and date for zones that have either caused an alarm or have Press [8] to select a category and been restored in the selected partition.

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