Web Interface; Ping Command - Axis 9010 User Manual

Web Interface

Symptoms
The AXIS 9010 Web interface
cannot be accessed from a Web
browser.
IP Address Check
By sending a data packet to a specific IP address and waiting for a reply, Ping can
determine whether that IP address is accessible. Ping can also help you determine
IP address conflicts with your AXIS 9010 and troubleshoot TCP/IP problems on the
network. Follow the instructions below in association with Symptoms/Possible
causes/Remedial actions when diagnosing your problem.

Ping Command:

1. Start a command prompt window or a UNIX shell.
2. Type "ping x.x.x.x", where x.x.x.x is the IP address you want to check - for
example the IP address of your AXIS 9010.
Possible causes
The AXIS 9010 is not connected
properly.
Problem with your proxy server.
Other networking problems.
Appendix B - Troubleshooting
Remedial actions
1. Check Power and Network
indicator.
2. Check that assignment of IP
addresses for the AXIS 9010 and
for Bluetooth clients is correct.
3. To further check the IP
addresses, run the Ping com-
mand from another computer as
described in "IP address check"
at the end of this chapter. Fol-
low the appropriate recommen-
dations.
Verify the proxy server setting in
your Web browser.
1. Verify that your network is
accessible through your net-
work socket.
2. Verify that your network
cable is functional.
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