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Appendix B - Troubleshooting
42
Appendix B - Troubleshooting
This section provides useful information to help you resolve any difficulty you might
have with your AXIS 9010. Fault symptoms, possible causes and remedial actions are
provided within a quick reference table.
Please visit www.axis.com for latest troubleshooting tips, more support and additional
help through the FAQ database or to fill in and mail a problem form.
Troubleshooting is also available in the AXIS 9010 Web interface.
Hardware
Symptoms
The Power indicator is not con-
stantly lit.
The Network indicator is red.
Bluetooth
Radio Link
Symptoms
Your
Bluetooth
find the AXIS 9010 after an
inquiry has been made.
Possible causes
Faulty power supply.
No network access.
Possible causes
client cannot
Insufficient
nal. You are not within the radio
range of the AXIS 9010 or too
many obstacles between the
AXIS 9010 and your
client obstruct the
radio signal.
The AXIS 9010 is already serving
a maximum number of
tooth
clients.
Remedial actions
Check your power supply and
replace if needed.
1. Verify that your network is
accessible through your net-
work socket.
2. Verify that your network
cable is functional.
Remedial actions
Bluetooth
radio sig-
Move to another position or
move closer to the AXIS 9010
and try again.
Bluetooth
Bluetooth
Wait and try to connect again
Blue-
later.
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