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Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
If this unit does not operate properly, check the items listed in the table below. Should the problem
persist, there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom
Cause
Disc tray does not
• The power is not on.
open.
"NO
DISC"
is
• The disc is not properly loaded.
displayed
even
though a disc is
loaded.
"TRACK0 0m00s"
• The loaded disc is not a CD.
is displayed even
though a disc is
loaded.
Playback does not
• The disc is dirty or scratched.
start even when
the
1/3
button is
pressed.
No
sound
is
• The output cables are not
produced or sound
properly
connected
is distorted.
amplifier.
• The amplifier's function setting
or adjustments are not right.
Specific section of
• The disc is dirty or scratched.
the disc cannot be
played properly.
Programmed
• The
tracks
have
playback is not
programmed properly.
possible.
• Programmed playback is not
possible with MP3 and WMA
files.
A CD-R or CD-RW
• The disc has not been finalized.
disc cannot be
• The recording conditions are bad
played.
or the quality of the disc itself it
poor.
Countermeasure
• Turn on the power.
• Reload the disc.
• Load a CD.
• Wipe the dirt off the disc or
replace the disc.
• Check the connections.
to
the
• Check the amplifier's function
and controls and adjust as
necessary.
• Wipe the dirt off the disc or
replace the disc.
not
been
• Program properly.
• Use a CD.
• Finalize the disc then play it.
• Use a properly recorded disc.
Symptom
Set
does
not
• The batteries are spent.
operate properly
when
remote
• The remote control unit is too far
control
unit
is
from the set.
operated.
File recorded in
• You have selected a copyright-
MP3 or WMA
protected WMA file or a file that
Page
format cannot be
cannot be played normally.
8
played.
3
GiPodH
Symptom
iPod cannot be
• Cable is not properly connected. • Reconnect.
played.
3
GUSBH
Symptom
3
When a USB
• The set cannot recognize a USB
memory device
memory device.
is connected,
• A USB memory device not
"NO DEVICE" is
conforming to mass storage
7
displayed.
class or MTP standards is
connected.
• A USB memory device that
–
the set cannot recognize is
connected.
3
• USB
memory
connected via USB hub.
Files on a USB
• USB memory device is in format
memory device
other than FAT16 or FAT32.
10
cannot be played.
10
• USB memory device is divided
into multiple partitions.
2
• Files are stored in a non-
2
compatible format.
• You are attempting to play a file
that is copyright protected.
Cause
Countermeasure
• Replace the batteries with new
ones.
• Move the remote control unit
closer to the set.
• Use the o, p button on the
remote control unit to select a
different file.
Cause
Countermeasure
Cause
Countermeasure
• Check the connection.
• Connect a USB memory device
conforming to mass storage
class or MTP standards.
• This is not a malfunction. DENON
does not guarantee that all USB
memory devices will operate or
receive power.
device
is
• Connect
the
USB
device directly to the USB port.
• Set the format to FAT16 or
FAT32. For details, refer to the
USB memory device's operating
instructions.
• When
divided
into
partitions, only files stored in the
top partition can be played.
• Record the files in a compatible
format.
• Files that are copyright protected
cannot be played on this set.
Page
3
4
11
Page
7
Page
7
–
–
memory
–
–
multiple
–
14
14
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