Vehicle Service Agreements; Body Repairs - Lexus 2011 ES Warranty And Services Manual

Vehicle Service Agreements

If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to pur-
chase a Lexus vehicle service agree-
ment. These agreements cover the
cost of specific repairs beyond the
factory warranty period. They also
cover services such as towing, substi-
tute transportation and lodging to
minimize your inconvenience should
your vehicle require repair. Lexus
vehicle service agreements are avail-
able with a variety of coverage
options. A Lexus dealership sales
consultant can help you select the
plan that' s best for you.

Body Repairs

If you're involved in a collision, you
want your vehicle to be returned to
its pre-accident condition when
repaired. That' s why it is important to
make sure repairs are made only with
OTHER BENEFITS AND ASSISTANCE
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However, these
parts do not meet Lexus' high stan-
dards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage or
failures they may cause) are not cov-
ered by any Lexus warranty.
The best way to ensure that your vehi-
cle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealer-
ship. Each dealership works with
selected collision repair centers that
meet Lexus' strict requirements for
training, equipment, quality and cus-
tomer satisfaction. These repair cen-
ters use Genuine Lexus Parts exclu-
sively in the repair of Lexus vehicles.
Other Benefits and Assistance 7