Factory Service Instructions - Crown FM30 User Manual

Factory Service Instructions

To obtain factory service, complete the bottom half of this page, include it with the unit, and ship to:
International Radio and Electronics Corporation
25166 Leer Drive
Elkhart, Indiana, U.S.A. 46514-5425
For units in warranty (within 3 years of purchase from any authorized Crown Dealer): We pay for
ground UPS shipments from anywhere in the continental U.S. and Federal Express Second Day
service from Hawaii and Alaska to the factory and back to you. Expedited service/shipment is
available for an additional charge. You may forward your receipt for shipping charges which we will
reimburse. We do not cover any charges for shipping outside the U.S. or any of the expenses
involved in clearing customs.
If you have any questions about your Crown Broadcast product, please contact Crown Broadcast
Customer Service at:
Telephone: (866) 262-8917 or (866) 262-8919
Fax: (574) 262-5399
Name: Company:
Shipping Address:
Phone Number: Fax:
Model: Serial Number: Purchase Date:
Nature of the Problem
(Describe the conditions that existed when the problem occurred and what attempts were made to correct it.)
Other equipment in your system:
If warranty has expired, payment will be: Cash/Check VISA Mastercard
Please Quote before servicing
Card Number: Exp. Date: Signature:
Return Shipment Preference if other than UPS Ground: Expedite Shipment Other
ENCLOSE WITH UNIT—DO NOT MAIL SEPARATELY
Service and Support 7-5