Page 1: User Guide
User Guide Gateway 450ROG/RGH Notebook...
Page 3: Table Of Contents
Gateway model number ........
Page 4 Doing more with Gateway at home ........44...
Page 5 Connecting to a Web site ......... 78 Downloading files .
Page 6 Activating and using Hibernate mode .......167 9 Traveling with Your Gateway 450 .
Page 7 Adding and modifying user accounts ........189 11 Networking Your Gateway 450 .
Page 8 Replacing the hard drive ..........239 16 Using the Gateway 450 Port Replicator .
Page 9 Telephone support ..........276 Before calling Gateway Technical Support ......276 Telephone numbers .
Page 10 viii...
Page 11: Checking Out Your Gateway 450
Your Gateway 450 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: ■ How to identify the features of your Gateway notebook ■ How to locate your notebook’s model and serial number ■...
Page 12: Front
Chapter 1: Checking Out Your Gateway 450 Front Speaker Battery LCD panel Speaker charge release latch indicator Power indicator Component Icon Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. Battery charge indicator The LED shows the battery activity and status.
Page 13: Left Side
® IEEE 1394 port Plug an IEEE 1394 (also known as Firewire or i.Link ) device (such as a digital camcorder) into this 4-pin IEEE 1394 port. For more information, see “Connecting a digital video camera” on page 144. www.gateway.com...
Page 14 Chapter 1: Checking Out Your Gateway 450 Component Icon Description USB ports Plug USB (Universal Serial Bus) devices (such as a flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. PC Card slots Insert one or two Type II or one Type III PC Card into these slots.
Page 15: Right Side
To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 108. Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. www.gateway.com...
Page 16: Back
Chapter 1: Checking Out Your Gateway 450 Back Power connector PS/2 Parallel Serial Monitor Ventilation port port port port TV out jack Modem jack Ethernet jack Component Icon Description Power connector Plug the AC adapter cable into this connector. TV out jack Plug a television into this jack so you can view your display on a television using NTSC/PAL composite video.
Page 17: Bottom
Connect the port replicator to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway notebook. Ventilation fan Helps cool internal components. Do not block or insert objects into these slots.
Page 18 Chapter 1: Checking Out Your Gateway 450 Component Icon Description Memory bay Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory” on page 235. Reset hole Insert a straightened paper clip into this hole to manually restart the notebook.
Page 19: Keyboard Area
Provides all the features of a full-sized 86-key keyboard. For more information, see “Using the keyboard” on page EZ Point pointing Provides all the functionality of a mouse. For more information, see device (optional) “Using the optional EZ Point pointing device” on page www.gateway.com...
Page 20 Chapter 1: Checking Out Your Gateway 450 Component Description Fingerprint reader Provides enhanced security. For more information, see “Using the (optional) optional fingerprint reader” on page EZ Pad Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad”...
Page 21: Identifying Your Model
Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model...
Page 22: Internal Wireless Label
Chapter 1: Checking Out Your Gateway 450 Internal wireless label A label similar to the following indicates if your notebook contains a wireless communications device. The label is located on the bottom of your notebook. IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318...
Page 23: Finding Your Specifications
Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
Page 24 Chapter 1: Checking Out Your Gateway 450 Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory.
Page 25: Getting Started
Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: ■ Connect the AC adapter ■ Start and turn off your notebook ■ Identify the status indicators ■ Use the keyboard ■...
Page 26: Safety Instructions
X-ray security machine, but never put your notebook through a metal detector. Be sure to have a charged battery available in case you are asked to turn on your notebook. For more information, see “Traveling with Your Gateway 450” on page 169. ■...
Page 27: Using The Batteries
Protect your notebook, batteries, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight. ■ Replace only with a Gateway 450ROG or Gateway 450RGH batteries to avoid risk of fire or explosion. For more information, see “Changing batteries” on page 155.
Page 28: Basic Safety Precautions
When working with peripheral devices or replacing memory modules, always follow installation instructions closely. Except for replacing memory or the hard drive, do not attempt to service your notebook yourself. (See “Using eSupport” on page 48 “Telephone support” on page 276 for service information.) www.gateway.com...
Page 29: Connecting The Ac Adapter
Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
Page 30 Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com...
Page 31: Protecting From Power Source Problems
If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
Page 32: Starting Your Notebook
If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. Tips & Tricks You can set up the optional fingerprint reader to prevent unauthorized users from turning on your notebook. For more information, see “Using the optional fingerprint reader” on page www.gateway.com...
Page 33: Waking Up Your Notebook
. Windows shuts down and turns off your notebook. Turn Off Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com...
Page 34: Restarting (Rebooting) Your Notebook
3 Unplug the power cord and remove the main and optional secondary batteries for more than 10 seconds. As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. www.gateway.com...
Page 35: Status Indicators
Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page www.gateway.com...
Page 36: Using The Keyboard
You do not need to shut down the notebook to connect a USB keyboard. Attaching a PS/2 keyboard to your notebook or port replicator may turn off the built-in keyboard. Function keys/System keys Navigation keys/Volume keys Windows Numeric Application Arrow keys/LCD keypad brightness keys www.gateway.com...
Page 37: Key Types
Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. LCD brightness Press these colored keys in combination with the key to keys control the screen brightness. www.gateway.com...
Page 38: System Key Combinations
Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
Page 39 Mute the sound. Press the key combination again to restore the Home sound. For more information, see “Adjusting the volume” on page Increase volume. For more information, see “Adjusting the PgUp volume” on page Decrease volume. For more information, see “Adjusting the PgDn volume” on page www.gateway.com...
Page 40: Multi-Function Buttons
Press the multi-function buttons to open the programs associated with them. Help Internet E-mail My Computer Button Icon Press to... E-mail Open your default e-mail program. Internet Open your default Web browser. Help Open online help. My Computer Open the My Computer window. www.gateway.com...
Page 41: Using The Ez Pad Touchpad
Using the EZ Pad touchpad Using the EZ Pad touchpad Important Your notebook was sent from Gateway with the touchpad turned on. For instructions on how to turn the touchpad on or off, see “Turning the touchpad or pointing device on or off”...
Page 42: Using The Touchpad
Move your finger around on the on the screen. touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger. www.gateway.com...
Page 43 Position the pointer over the object. on the screen. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com...
Page 44: Using The Optional Ez Point Pointing Device
Chapter 2: Getting Started Using the optional EZ Point pointing device Important Your notebook was sent from Gateway with the pointing device turned on. For instructions on how to turn the pointing device on or off, see “Turning the touchpad or pointing device on or off”...
Page 45: Replacing The Ez Point Pointing Device Cap
The cap on the pointing device is removable. If the cap becomes worn or damaged, remove the cap from the stick and replace it with one of the spares included with your notebook. If you need to purchase additional caps, visit the Accessory Store at accessories.gateway.com. www.gateway.com...
Page 46: Using The Optional Fingerprint Reader
Before using the fingerprint reader the first time, you should run the TouchStrip Tutorial which teaches you the correct method to use the fingerprint reader. To run the TouchStrip Tutorial: Click , then click Start Protector Suite QL TouchStrip Tutorial Click to proceed through the tutorial. Next www.gateway.com...
Page 47: Enrolling Your Fingerprints
Repeat Step 6 two more times. Using the fingerprint reader features For more information about the fingerprint reader and how to use its features, click , then click Start Protector Suite QL Help www.gateway.com...
Page 48: Connecting The Modem
Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. www.gateway.com...
Page 49: Connecting To A Wired Ethernet Network
Your notebook may be equipped with built-in wireless Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Gateway 450” on page 191. For information about installing a wireless Ethernet PC Card, see “Adding and removing a PC Card”...
Page 50: Broadband Internet Connections
For more information about port locations, see “Checking Out Your Gateway 450” on page 1 “Using the Gateway 450 Port Replicator” on page 243.
Page 51: Getting Help
Getting Help This chapter provides information about additional resources available to help you use your notebook. Read this chapter to learn how to access: ■ Help and Support ■ Do More With Gateway ■ Online help ■ Gateway Web site...
Page 52: Help And Support
Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■...
Page 53: Searching For A Topic
Internet to search for and access these topics. To view a list of your search results, click the results header for the type of results you want to view. To view a topic, click the topic name in the list. Search Results www.gateway.com...
Page 54: Do More With Gateway
Chapter 3: Getting Help Do More With Gateway Do More With Gateway is a tool that lets you learn more about the programs already installed on your notebook, as well as special offers available through Gateway. There are two versions of Do More With Gateway: Consumer and Business.
Page 55: Doing More With Gateway At Work
Do More With Gateway Doing more with Gateway at work The business version of Do More with Gateway showcases Gateway products and services that let you and your organization do more through technology. It has pages of information targeted directly for your business, as well as general descriptions for products that pertain to most businesses.
Page 56: Online Help
Help button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 57: Gateway Web Site
Gateway Web site Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com.
Page 58: Using Esupport
General Tutorials of how-to articles and videos on topics, such as making audio CDs and installing a hard drive. Product Support Click to view a list of all the products that Gateway supports. Product Support Downloads Click , then click...
Page 59 Click to access links to technical support with a live technician, Contact Us including chat and e-mail. Click to get a list of Gateway telephone Call Us numbers for both sales and support. For more information, see “Telephone numbers” on page 277.
Page 60 Chapter 3: Getting Help www.gateway.com...
Page 61: Using Windows
Using Windows Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts...
Page 62: About The Windows Environment
Your desktop may be different from this example, depending on how your notebook is set up. Help and For more information about the Windows XP desktop, click Support Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. www.gateway.com...
Page 63: Using The Desktop
Start menu. When All Programs you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. www.gateway.com...
Page 64: Adding Icons To The Desktop
You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: Click , then click Start All Programs Right-click (press the right touchpad button) the program that you want to add to the desktop. www.gateway.com...
Page 65: Identifying Window Items
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the icon in the My Computer Local Disk (C:) window. Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 66 Clicking an item on the menu bar starts an action such as Print or Save. Help and For more information about windows, click Start, then click Support Help and Support. Type the keyword window in the Search box , then click the arrow. www.gateway.com...
Page 67: Working With Files And Folders
Disk (C:) for the hard drive and 3½ Floppy (A:) for the optional diskette drive. You may also have more drives such as a CD or DVD drive. To view the drives on your notebook: ■ Click , then click on the Start menu. Start My Computer Drives www.gateway.com...
Page 68: Creating Folders
Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your notebook. In fact, all information on a notebook is stored in files. Folders Files www.gateway.com...
Page 69: Copying And Moving Files And Folders
When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there. www.gateway.com...
Page 70 A pop-up menu opens on the desktop. Click on the pop-up menu. Open the destination folder. With the pointer inside the destination folder, right-click. Click . The file or folder you moved appears in its new location and Paste is removed from its old location. www.gateway.com...
Page 71: Deleting Files And Folders
. Windows moves the files and folders to the File Delete Recycle Bin. Help and For more information about deleting files and folders, click Support Start, then click Help and Support. Type the keyword deleting files and folders in the Search box , then click the arrow. www.gateway.com...
Page 72: Browsing For Files And Folders
Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. www.gateway.com...
Page 73 If you do not see the contents of a folder, click Show the contents of this drive Show the contents of this folder Continue double-clicking folders and their subfolders until you find the file or folder you want. www.gateway.com...
Page 74: Searching For Files
Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com...
Page 75: Using The Windows Search Utility
If you type all of the name, Search will list all files and folders of that ■ name. If you type part of the name, Search will list all of the file and folder ■ names containing the letters you typed. www.gateway.com...
Page 76 You can search by the: ■ Date the file was created or modified. ■ Size of the file. ■ Type of file, such as a program or a text document. www.gateway.com...
Page 77: Working With Documents
To create a new document: Click , then click . Microsoft Start All Programs Accessories WordPad WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. www.gateway.com...
Page 78: Saving A Document
Type a new file name in the box. File name Click Save Help and For more information about saving documents, click Start, Support then click Help and Support. Type the keyword saving in the Search box , then click the arrow. www.gateway.com...
Page 79: Opening A Document
Double-click the document file name. The document opens. Help and For more information about opening documents, click Support Start, then click Help and Support. Type the keyword opening files in the Search box , then click the arrow. www.gateway.com...
Page 80: Printing A Document
Set the print options, then click . The document prints. Help and For more information about printing documents, click Support Start, then click Help and Support. Type the keyword printing in the Search box , then click the arrow. www.gateway.com...
Page 81: Shortcuts
Switch to a different file, folder, or Press running program Help and For more information about Windows XP keyboard Support shortcuts, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the Search box , then click the arrow. www.gateway.com...
Page 82 Chapter 4: Using Windows www.gateway.com...
Page 83: Using The Internet
Using the Internet This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: ■ Set up and access an Internet account using ® America Online ■ Connect to a Web site using a browser ■...
Page 84: Learning About The Internet
“Back” on page 246. Internet Servers store information so other computers can access it from the Internet. ISP Servers Your computer let you connect to connects to the the Internet and Internet through access your e-mail an ISP. messages. www.gateway.com...
Page 85: Setting Up An Internet Account
After completing the setup, you are ready to access the Internet. To set up an Internet account with America Online: Click , then click Start All Programs America Online Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. www.gateway.com...
Page 86: Accessing Your Internet Account
If you are using a service other than America Online, check with your ISP for the correct procedure for disconnecting. Help and For general information about using Internet accounts, Support click Start, then click Help and Support. Type the keyword ISP in the Search box , then click the arrow. www.gateway.com...
Page 87: Using The World Wide Web
You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
Page 88: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Page 89: Downloading Files
Web site to run or install the program. Help and For more information about downloading files, click Start, Support then click Help and Support. Type the keyword downloading files in the Search box , then click the arrow. www.gateway.com...
Page 90: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in the box. Send To Type the subject of your e-mail in the box. Subject Type the e-mail message. When finished, click . Your e-mail is sent over the Internet to Send Now the e-mail address you specified. www.gateway.com...
Page 91: Checking Your E-Mail
For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and For general information about using e-mail, click Start, Support then click Help and Support. Type the keyword e-mail in the Search box , then click the arrow. www.gateway.com...
Page 92 Chapter 5: Using the Internet www.gateway.com...
Page 93: Sending And Receiving Faxes
Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: ■ Install and configure Fax ■ Create and send a new fax ■ Set up a fax cover page template ■...
Page 94: Installing And Configuring Fax
Click , then click Fax Services Next Click to exit the Windows Components Wizard. Finish Click to close the Welcome to Microsoft Windows XP dialog box. Exit -OR- Click to close the Add or Remove Programs dialog box. Close www.gateway.com...
Page 95: Configuring Fax
On the Welcome to Fax Configuration Wizard screen, click . The Sender Next Information screen opens. Type the information about yourself that you want to appear on your fax cover page, then click . The Select Device for Sending or Receiving Faxes Next screen opens. www.gateway.com...
Page 96 If you set up your notebook to receive faxes, type the receiving fax identifier information, then click . This identifier information is Next required by law and can be the same identifier that you typed in Step The Routing Options screen opens. www.gateway.com...
Page 97: Sending A Simple Fax
. The Recipient Next Information screen opens. Type the name and fax number of the recipient of your fax. If you need to use the area code for your recipient, click Use dialing rules to type the full ten-digit fax number. www.gateway.com...
Page 98 Type the message text in the area, then click . The Schedule screen Note Next opens. Select when you want to send the fax and a priority for the fax, then click . The Completing the Send Fax Wizard screen opens. Next Click Finish www.gateway.com...
Page 99: Setting Up Your Cover Page Template
To save your cover page template, click , then click . The Save As File Save As dialog box opens with your personal cover pages folder already in the list. Save in Type the new cover page template name. Click Save www.gateway.com...
Page 100: Faxing From Programs
. The Print dialog box File Print opens. Click the arrow button to open the list, then click the printer. Name Click . The Send Fax Wizard opens. Print Complete the wizard by following the instructions in “Sending a simple fax” on page www.gateway.com...
Page 101: Receiving And Viewing A Fax
If Fax is not open, click Start All Programs Accessories Communications , then click . The Fax Console opens. Fax Console Click , then right-click the fax you want to cancel. Outbox Click to cancel the fax. Delete Click www.gateway.com...
Page 102: Automatically Retry Sending A Fax
The Printers and Faxes window opens. Right-click , then click . The Fax Properties dialog box opens. Properties Click the tab, then click . The Modem dialog box opens. Devices Properties Specify the number of retries and the amount of time between retries. Click www.gateway.com...
Page 103: Automatically Cancelling A Fax
. The Fax Properties dialog box opens. Properties Click the tab, then click . The Modem dialog box opens. Devices Properties Click the tab. Cleanup Click to select the check box and specify Automatically delete failed faxes after the number of days. Click www.gateway.com...
Page 104 Chapter 6: Sending and Receiving Faxes www.gateway.com...
Page 105: Using Multimedia
Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: ■ Adjust the volume ■ Record and play audio files ■ Use Windows Media Player ■ Swap a bay module (a drive or memory card reader) ■...
Page 106: Adjusting The Volume
. The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 107 . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 108 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click in the window. Help Click X in the top-right corner of the window to close it. www.gateway.com...
Page 109: Recording And Playing Audio
When you finish recording, click (stop). Click , then click . The Save As dialog box opens. File Save As Name the recording, specify the location where you want to save the recording, then click . The recording is saved. Save www.gateway.com...
Page 110 (stop). Help and For more information about making or playing an audio Support recording, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the Search box , then click the arrow. www.gateway.com...
Page 111: Playing Audio And Video Files With The Windows Media Player
Windows Media Player, click Help To play a file using the Windows Media Player: Click , then click . The Start All Programs Windows Media Player Windows Media Player opens. Video file information Video screen Play Stop www.gateway.com...
Page 112: Using S/Pdif Digital Audio
Plug the Toslink digital audio cable into the S/PDIF digital audio jack on the back of your port replicator. For more information, see “Back” on page 246. Plug the other end of the Toslink cable into your stereo receiver. www.gateway.com...
Page 113 Open the Master Volume window. For more information, see “Adjusting the volume” on page Click in the area. If the Advanced button does not Advanced Master Volume appear in the area, click , then click Master Volume Options Advanced Controls Click Enable SPDIF Click Close www.gateway.com...
Page 114: Changing Modules
Stop -OR- Turn off your notebook (do not place it in Standby or Hibernate mode). Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
Page 115 “Disconnecting from the port replicator” on page 249). Turn your notebook over so the bottom is facing up. Slide and hold the bay module latch closest to the back of your notebook. Slide the other bay module release latch. The module moves out slightly. www.gateway.com...
Page 116 Chapter 7: Using Multimedia Slide the bay module out. Firmly push the new bay module straight into the bay until the latches click into place. Turn your notebook over. Reconnect the optional port replicator. www.gateway.com...
Page 117 Changing modules Open the LCD panel. If your notebook is on, click to continue working on your notebook. - OR - If your notebook is off, turn it on. www.gateway.com...
Page 118: Using The Disc Drive
Chapter 7: Using Multimedia Using the disc drive Identifying drive types Your Gateway notebook contains one of the following drive types. Look on the front of the drive for one of the following logos: If your drive has this logo...
Page 119 DVD-RAM discs. For more information, see “Creating CDs and DVDs using Nero Express” on page 123. Note: To know which type of recordable DVD discs your drive can use, check your notebook specifications. For more information, “Finding your specifications” on page 13 www.gateway.com...
Page 120: Inserting A Cd Or Dvd
For more information, “Finding your specifications” on page 13 Inserting a CD or DVD Eject button Activity indicator Manual eject hole Important Some music CDs have copy protection software. You may not be able to play these discs on your notebook. www.gateway.com...
Page 121 When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Push the tray in until it is closed. www.gateway.com...
Page 122: Listening To Cds
Windows Media Player The Windows Media Player opens. - OR - If a dialog box does not open with a list of CD players, click Start , then click . The Windows Media Player Programs Windows Media Player opens. www.gateway.com...
Page 123 If you do not hear sound or you want to change the volume, “Adjusting the volume” on page Help and For more information about playing CDs, click Start, then Support click Help and Support. Type the keyword playing CDs in the Search box , then click the arrow. www.gateway.com...
Page 124: Using Musicmatch
CD, connect to the Internet before inserting your disc. Insert the music CD into the disc drive on your notebook. Important If the disc drive is not in the modular bay, you need to swap modules. For more information about swapping modules, “Changing modules” on page 104. www.gateway.com...
Page 125 - OR - If a dialog box does not open, click , then Start All Programs MUSICMATCH click . The musicmatch window opens, the disc begins MUSICMATCH Jukebox playing, and the names of the music tracks appear in the playlist area. www.gateway.com...
Page 126: Creating Mp3 Music Files
MP3 files, connect to the Internet before inserting your disc. Insert a music CD into your disc drive. Important If the disc drive is not in the modular bay, you need to swap modules. For more information about swapping modules, “Changing modules” on page 104. www.gateway.com...
Page 127 If the CD is playing, click Stop In the MUSIC CENTER area, under , click . The COPY CD -> Files MUSICMATCH recorder opens. Click to clear the check box for any track you do not want to record. www.gateway.com...
Page 128: Editing Track Information
Open MUSICMATCH. If the CD is playing, click Stop In the MUSIC CENTER area, click the track you want to edit. Click , then click . The Edit Track Tag(s) Options Music Library Edit Track Tag(s) dialog box opens. www.gateway.com...
Page 129: Building A Music Library
Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com...
Page 130: Changing The Music Library Display Settings
. The Settings window Options Settings opens. Click the tab. Music Library Click an arrow button to open a column list, then click the category that you want to display in the column. When you have finished selecting categories, click www.gateway.com...
Page 131: Listening To Internet Radio
MP3 files to your portable MP3 player. For more information, see the MUSICMATCH online help. Tips & Tricks See Do More With Gateway for more information about using your notebook to play digital music and download music from the Internet. Click Start, then click Do More With Gateway.
Page 132: Playing A Dvd
DVD player to adjust the volume. For more information on using the DVD player, see its online help. Important If the DVD drive is not in the modular bay, you need to swap modules. For more information about swapping modules, “Changing modules” on page 104. www.gateway.com...
Page 133: Creating Cds And Dvds Using Nero Express
MP3 files from these CDs and you may not be able to listen to these CDs on your notebook. Important If the recordable disc drive is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 104. www.gateway.com...
Page 134: Creating A Data Cd Or Dvd
All Programs Burn a CD or Data DVD Nero Programs . Nero Express opens. Nero Express Insert a blank, writable CD or DVD into your recordable disc drive. If a dialog box opens, click , then click Take no action www.gateway.com...
Page 135 Creating CDs and DVDs using Nero Express Move your pointer over , then click . The Disc Content screen Data Data Disc opens. www.gateway.com...
Page 136 Location click folders in the list. Press and hold the C key to select multiple Name files. Click . You can continue to select files and click After you select all your files, click Finished www.gateway.com...
Page 137 Click . The Burning Process screen opens and Nero Express burns the Burn files to the CD. When a message tells you that the recording is complete, click Click to return the main Nero Express screen. Next Click Exit www.gateway.com...
Page 138: Copying A Cd Or Dvd
Insert the music CD or data CD or DVD you want to copy into your recordable disc drive. Click the arrow to open the list, then click the drive that Source drive contains your source disc. Click the arrow to open the list, then click your recordable Destination drive disc drive. www.gateway.com...
Page 139 Creating CDs and DVDs using Nero Express Click . The Nero’s Title and CD Database dialog box opens. Burn www.gateway.com...
Page 140 Nero Express copies the files from your hard drive to the writable CD or DVD. When a message tells you that the recording is complete, click Click to return to the main Nero Express screen. Next Click Exit www.gateway.com...
Page 141: Copying Music Tracks
Nero Express Insert the music CD that has the tracks you want to copy into your DVD drive. If an Audio CD dialog box opens, click , then click Take no action Click . The Nero Toolbar opens. More www.gateway.com...
Page 142 Chapter 7: Using Multimedia Click the icon. The Nero’s Title and CD Database dialog box Save Tracks opens. Wait until the dialog box closes. - OR - Click Cancel www.gateway.com...
Page 143 To record all the tracks, click . The recording process begins. - OR - To record selected tracks, hold down the C key, click the tracks you want, then click . The recording process begins. After the recording is complete, click Close www.gateway.com...
Page 144: Creating A Music Cd
CD using MP3 files. You can play the CD on your ■ MP3 Disc notebook or a player that supports MP3 files. to create a CD using WMA files. You can play the CD on ■ WMA disc your notebook or a player that supports WMA files. www.gateway.com...
Page 145 Creating CDs and DVDs using Nero Express The screen you use to add files opens. www.gateway.com...
Page 146 Location click folders in the list. Press and hold the C key to select multiple Name files. Click . You can continue to select files and click After you select all your files, click Finished www.gateway.com...
Page 147 Click . The Burning Process screen opens and Nero Express burns the Burn files to the CD. When a message tells you that the recording is complete, click Click to return the main Nero Express screen. Next Click Exit www.gateway.com...
Page 148: Advanced Features
Programs For more information, see the online help in the programs and the online user’s guides. To access the user’s guides, click Start All Programs Burn a CD or Data , then click the guide you want. User’s Guides www.gateway.com...
Page 149: Using The Optional Diskette Drive
Double-click the drive letter (for example, the A: drive), then double-click the file name. To remove the diskette, make sure that the activity indicator or the module status indicator (see “Status indicators” on page 25) is off, then press the diskette eject button. www.gateway.com...
Page 150: Using The Memory Card Reader
Memory Stick left ™ MultiMediaCard left ™ Secure Digital left ™ SmartMedia left Each slot is assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one media type to another. www.gateway.com...
Page 151: Inserting A Memory Card
Insert the SmartMedia card with the label facing down. Your notebook only accepts 3.3V SmartMedia cards. To access a file on the memory card, click , then click Start My Computer Double-click the drive letter (for example, the E: drive), then double-click the file name. www.gateway.com...
Page 152: Using The Memory Card Reader Externally
To use the memory card reader externally: Plug the cable that has been provided into the port on the memory card reader. Plug the other end of the cable into a USB port on your notebook or port replicator. www.gateway.com...
Page 153: Connecting A Digital Camera
Type the keyword digital picture in the Help and Support Search box , then click the arrow. Tips & Tricks See Do More With Gateway for more information about using your notebook to edit, store, and print digital photos. Click Start, then click Do More With Gateway. Click Photos.
Page 154: Connecting A Digital Video Camera
Tips & Tricks See Do More With Gateway for more information about using your notebook to edit videos. Click Start, then click Do More With Gateway. Click Video. After you connect your digital camcorder to your notebook, creating a video DVD typically consists of three basic steps: transfer the video, edit the video, and record the video to a recordable DVD disc.
Page 155: Editing Videos And Creating Video Dvds
If the recordable DVD drive is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 104. If a CD Drive dialog box opens, click , then click Take no action www.gateway.com...
Page 156: Viewing The Display On A Projector Or Monitor
You may need to install the driver from the disc supplied by the projector’s or monitor’s manufacturer or download the driver from the manufacturer’s Web site. After the driver is installed, right-click any empty space on the desktop, then click . The Display Properties dialog box opens. Properties www.gateway.com...
Page 157 LCD panel and viewing the display on the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook turns off the LCD panel, but does not enter Standby mode. www.gateway.com...
Page 158: Using Extended Desktop
Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software. www.gateway.com...
Page 159 Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Settings www.gateway.com...
Page 160 Click the Enable TV button if it is not already enabled. Click to make any adjustments to the TV settings. Click Apply Click to close the Default Monitor and Mobility 7 Properties dialog box. Click to close the Display Properties dialog box. Click to close the Control Panel window. www.gateway.com...
Page 161: Managing Power
Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: ■ Check and recharge the battery ■ Recalibrate the battery ■...
Page 162: Monitoring The Battery Charge
LED solid red - main or optional secondary battery is malfunctioning. ■ Important This LED only lights when the notebook is connected to AC power or the main and optional secondary battery charge is very low. For the location of the battery charge indicator, see “Front” on page www.gateway.com...
Page 163: Recharging The Battery
If the icon still does not appear, make sure that Always show icon on the taskbar is checked on the Power Options Properties Advanced tab. See “Changing advanced settings” on page 166 for more information. www.gateway.com...
Page 164: Recalibrating The Battery Main Or Secondary
When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. www.gateway.com...
Page 165: Changing Batteries
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 450ROG or Gateway 450RGH battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 166 Close the LCD panel. Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 249). Turn your notebook over so the bottom is facing up. Slide the battery release latch. www.gateway.com...
Page 167 Lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Turn your notebook over. Reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.com...
Page 168: Installing A Secondary Battery
AC power. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 450ROG or Gateway 450RGH secondary battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 169 Changing batteries Slide and hold the bay module latch closest to the back of the notebook. Slide the other bay module release latch. The module moves out slightly. Slide the bay module out. www.gateway.com...
Page 170 Chapter 8: Managing Power Firmly push the secondary battery straight into the bay until the latches click into place. Turn your notebook over. Reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.com...
Page 171: Extending Battery Life
Save the battery for times when you cannot use a power adapter. ■ To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com...
Page 172: Changing Power Modes
Close the LCD panel. Enter Hibernate mode Click Start, then click Turn Off Computer. Press (must be activated) and hold , then click Hibernate. HIFT In Standby or Exit Standby or Press the power button. Hibernate mode Hibernate mode www.gateway.com...
Page 173: Changing Power Settings
LCD panel. Changing the power scheme To change the power scheme: Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Performance and Maintenance www.gateway.com...
Page 174 Save As Click Help and For more information about changing the power scheme, Support click Start, then click Help and Support. Type the keyword power scheme in the Search box , then click the arrow. www.gateway.com...
Page 175: Changing Alarm Options
Alarms Adjust the alarm settings. Click Help and For more information about changing the alarm options, Support click Start, then click Help and Support. Type the keyword alarm options in the Search box , then click the arrow. www.gateway.com...
Page 176: Changing Advanced Settings
Click Help and For more information about changing the power Support management settings, click Start, then click Help and Support. Type the keyword power management in the Search , then click the arrow. www.gateway.com...
Page 177: Activating And Using Hibernate Mode
Hibernate Click the check box, then click . Hibernate mode is Enable hibernation Apply now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Turn Off Computer dialog box. www.gateway.com...
Page 178 . Press and hold S , then click Turn Off Computer Hibernate HIFT Help and For more information about using Hibernate mode, click Support Start, then click Help and Support. Type the keyword hibernate in the Search box , then click the arrow. www.gateway.com...
Page 179: Traveling With Your Gateway 450
Traveling with Your Gateway 450 These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■...
Page 180: Packing Your Notebook
Chapter 9: Traveling with Your Gateway 450 Packing your notebook ■ Remove all peripheral devices and cables. Remember to pack those you will need while traveling. ■ Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.
Page 181: Radio Frequency Wireless Connections
■ Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the x-ray machine in security checkpoints. www.gateway.com...
Page 182 The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. To create a startup password: Restart your notebook.
Page 183: Power
■ Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. ■ Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
Page 184 Chapter 9: Traveling with Your Gateway 450 www.gateway.com...
Page 185: Customizing Your Gateway 450
Customizing Your Gateway 450 This chapter provides information about customizing your notebook through Windows. Read this chapter to learn how to: ■ Change screen and display settings ■ Change the background and screen saver ■ Adjust the touchpad settings ■...
Page 186: Adjusting The Screen And Desktop Settings
Chapter 10: Customizing Your Gateway 450 Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver.
Page 187: Adjusting The Screen Resolution
You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. www.gateway.com...
Page 188 Chapter 10: Customizing Your Gateway 450 To adjust the screen resolution: Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens.
Page 189: Changing The Colors On Your Windows Desktop
Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Appearance www.gateway.com...
Page 190: Changing The Desktop Background
Chapter 10: Customizing Your Gateway 450 Click the arrow button to open the list, click the color scheme Color scheme you want, then click . The new colors appear on your desktop. - OR - If you want to create a new color scheme as part of a desktop theme: Click .
Page 191 Color a color. Click Help and For more information about changing the desktop Support background, click Start, then click Help and Support. Type the keyword changing desktop background in the Search box , then click the arrow. www.gateway.com...
Page 192: Selecting A Screen Saver
Chapter 10: Customizing Your Gateway 450 Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your notebook. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
Page 193 Wait Click Help and For more information about selecting a screen saver, click Support Start, then click Help and Support. Type the keyword screen savers in the Search box , then click the arrow. www.gateway.com...
Page 194: Customizing The Touchpad And Optional Pointing Device
Chapter 10: Customizing Your Gateway 450 Customizing the touchpad and optional pointing device Turning the touchpad or pointing device on or You can turn on or turn off the touchpad and optional pointing device, depending on which device you prefer to use.
Page 195 Customizing the touchpad and optional pointing device Click the tab. Device Settings Select the device you want to turn on or turn off, then click Enable Disable www.gateway.com...
Page 196: Changing The Touchpad And Pointing Device Settings
Chapter 10: Customizing Your Gateway 450 Changing the touchpad and pointing device settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad and pointing device settings. To change your touchpad and pointing device settings:...
Page 197 Customizing the touchpad and optional pointing device Click the tab, then click the device you want to modify. Device Settings Click Settings www.gateway.com...
Page 198 Chapter 10: Customizing Your Gateway 450 Click the in front of a setting, then modify the setting. For example, to assign a function to the touchpad rocker switch, click the in front of , click the up or down button, then click the action you want.
Page 199: Adding And Modifying User Accounts
Follow the on-screen instructions to add, delete, or modify a user account. Help and For more information about user accounts, click Start, then Support click Help and Support. Type the keyword user accounts in the Search box , then click the arrow. www.gateway.com...
Page 200 Chapter 10: Customizing Your Gateway 450 To switch user accounts: Click , then click . The Log Off Windows dialog box opens. Start Log Off Click . The Windows Welcome screen opens. Switch User Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run.
Page 201: Networking Your Gateway
Networking Your Gateway 450 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: ■ Benefits of using a network in your home, small office, or home office ■...
Page 202: Benefits Of Networking
Chapter 11: Networking Your Gateway 450 Benefits of networking A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection...
Page 203: Sharing Peripheral Devices
Help and For more information about playing multi-player games, Support click Start, then click Help and Support. Type the keyword games or network games in the Search box , then click the arrow. www.gateway.com...
Page 204: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway products support wired and wireless Ethernet networks and powerline networks. Use the following criteria as a guide when selecting a network connection.
Page 205: Powerline Network
The Setting Up Your Windows Network guide has been included on your hard drive. This guide provides instructions for installing and configuring wired and wireless Ethernet networking and powerline networking on your notebook. To access this guide, click , then click Start All Programs Gateway Documentation www.gateway.com...
Page 206: Turning Your Wireless Ethernet Emitter On Or Off
For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway representative. In addition, several books and Internet sites are dedicated to networking (for example: www.homenethelp.com). See these sources for more information about networking your home or office with wired or wireless Ethernet.
Page 207: Moving From Your Old Computer
Moving From Your Old Computer If your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Page 208: Using The Files And Settings Transfer Wizard
Zip disk, or by using a home network. For more information, see “Creating CDs and DVDs using Nero Express” on page 123 “Networking Your Gateway 450” on page 191. Finding your files Many programs automatically save your personal data files in the My Documents folder.
Page 209 File usually ends in... Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets .XLS, .XLT, .TXT Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .MOV Sound and Music .WAV, .CDA, .MP3, .MID, .MIDI, .WMA www.gateway.com...
Page 210: Transferring Internet Settings
ISP to see if they have an updated version of their software, and install it on your new notebook. ■ If you use MSN as your ISP or if you know your ISP settings, use the Windows Internet Connection Wizard. www.gateway.com...
Page 211: Transferring Your E-Mail And Address Book
Installing your old printer or scanner Windows may have built-in support for older printers, scanners, or other peripheral devices. This means you do not need any additional software. Newer devices, however, usually require your original software installation discs or diskettes. www.gateway.com...
Page 212: Installing A Usb Printer Or Scanner
Start Control Panel Control Panel is in Category View, click Printers and Other Hardware Click/Double-click the icon, then click . The Printers and Faxes Add a printer Add Printer wizard opens. Install your printer by following the on-screen instructions. www.gateway.com...
Page 213: Installing Your Old Programs
System Restore. Help and For more information about restoring your notebook’s Support previous settings, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. www.gateway.com...
Page 214 Chapter 12: Moving From Your Old Computer www.gateway.com...
Page 215: Maintaining Your Gateway 450
Maintaining Your Gateway 450 This chapter provides basic information about maintaining your notebook hardware and software. Read this chapter to learn how to: ■ Care for your notebook ■ Protect your notebook from viruses ■ Manage hard drive space ■...
Page 216: Caring For Your Notebook
Chapter 13: Maintaining Your Gateway 450 Caring for your notebook To extend the life of your notebook: ■ Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
Page 217: Maintenance Schedule
Scan hard drive for errors page 213 Defragment hard drive page 215 Back up files page 217 Recalibrate the battery page 154 Clean notebook case page 219 Clean keyboard page 220 Clean notebook screen page 220 Clean mouse page 220 www.gateway.com...
Page 218: Protecting Your Notebook From Viruses
Chapter 13: Maintaining Your Gateway 450 Protecting your notebook from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction.
Page 219 Start All Programs Norton AntiVirus Norton AntiVirus 2003 Norton AntiVirus opens. Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan www.gateway.com...
Page 220 Chapter 13: Maintaining Your Gateway 450 To remove a virus: If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your notebook and leave it off for at least 30 seconds. Turn on your notebook and rescan for the virus.
Page 221: Managing Hard Drive Space
Checking hard drive space To check hard drive space: Click , then click . The My Computer window opens. Start My Computer Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties www.gateway.com...
Page 222: Using Disk Cleanup
Chapter 13: Maintaining Your Gateway 450 Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: Click , then click . The My Computer window opens. Start...
Page 223: Checking The Hard Drive For Errors
To check the hard drive for errors: Click , then click . The My Computer window opens. Start My Computer Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 224 Chapter 13: Maintaining Your Gateway 450 Click the tab. Tools Click Check Now Click the options you want to use, then click . For help, press F1. Start Windows checks the drive for errors. This process may take several minutes.
Page 225: Defragmenting The Hard Drive
To defragment the hard drive: Click , then click . The My Computer window opens. Start My Computer Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 226 Chapter 13: Maintaining Your Gateway 450 Click the tab. Tools Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the notebook display. When finished, Disk Defragmenter asks if you want to quit the program.
Page 227: Backing Up Files
“Creating CDs and DVDs using Nero Express” on page 123. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and...
Page 228 Chapter 13: Maintaining Your Gateway 450 To start the Scheduled Task Wizard: Click , then click Start All Programs Accessories System Tools Scheduled . The Scheduled Tasks window opens. Tasks Double-click the icon. The Scheduled Task Wizard Add Scheduled Task opens.
Page 229: Cleaning Your Notebook
With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook. www.gateway.com...
Page 230: Cleaning The Keyboard
Chapter 13: Maintaining Your Gateway 450 Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your notebook and turn your notebook upside down.
Page 231 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com...
Page 232 Chapter 13: Maintaining Your Gateway 450 www.gateway.com...
Page 233: Restoring Software
Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
Page 234: Using The Restoration Discs
CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original notebook hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Page 235 If this is the first time you have inserted the red Drivers and Applications disc, accept the End User License Agreement (EULA) by clicking Yes, I accept , then clicking . The Gateway Driver and Application Recovery Continue program starts and the tab appears.
Page 236: Updating Device Drivers
If your notebook came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Drivers and Applications disc or the Gateway Technical Support Web site (support.gateway.com). If your notebook came equipped with an internal embedded wireless device, see “Safety, Regulatory, and...
Page 237: Reinstalling Programs
Insert the red Drivers and Applications disc into the disc drive. If the program starts automatically, go to Step - OR - If the program does not start automatically, go to Step Click , then click . The Run dialog box opens. Start www.gateway.com...
Page 238 If this is the first time you have inserted the red Drivers and Applications disc, accept the End User License Agreement (EULA) by clicking Yes, I accept , then clicking . The Gateway Driver and Application Recovery Continue program starts and the tab appears.
Page 239: Reinstalling Windows
For more information, see “Microsoft Certificate of Authenticity” on page To reinstall Windows and the device drivers: Caution Back up your personal files before you use this option. All files on your notebook will be deleted! www.gateway.com...
Page 240 NOT press any key to boot from CD. When prompted, insert the red Drivers and Applications disc, then click . The Gateway Application Loader automatically installs your Continue drivers and programs. Your notebook restarts several times during this process.
Page 241: Upgrading Your Gateway 450
Upgrading Your Gateway 450 This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: ■ Add and remove PC Cards ■ Add and replace memory ■ Replace the hard drive...
Page 242: Adding And Removing A Pc Card
Chapter 15: Upgrading Your Gateway 450 Adding and removing a PC Card Your notebook has a two PC Card slots (also known as a PCMCIA card slots). These slots accept two Type II cards or one Type III card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.
Page 243 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Press the PC Card eject button once to release the eject button. Press the PC Card eject button again to eject the PC Card. www.gateway.com...
Page 244: Preventing Static Electricity Discharge
Chapter 15: Upgrading Your Gateway 450 Preventing static electricity discharge The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge-sensitive components in your notebook. Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive.
Page 245: Adding Or Replacing Memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 450ROG or Gateway 450RGH for upgrading your memory. Memory...
Page 246 Chapter 15: Upgrading Your Gateway 450 Disconnect your notebook from the optional port replicator (see “Using the Gateway 450 Port Replicator” on page 243). Turn your notebook over so the bottom is facing up. Remove the main and secondary batteries. For more information, see “Changing batteries”...
Page 247 If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway 450ROG or Gateway 450RGH. Gently push the module down until it clicks in place. www.gateway.com...
Page 248 Chapter 15: Upgrading Your Gateway 450 Replace the memory bay cover and tighten the cover screw. Insert the batteries, then turn your notebook over. Reconnect the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook.
Page 249: Replacing The Hard Drive
Disconnect your notebook from the optional port replicator (see “Using the Gateway 450 Port Replicator” on page 243). Turn your notebook over so the bottom is facing up. Remove the main and secondary batteries. For more information, see “Changing batteries”...
Page 250 Chapter 15: Upgrading Your Gateway 450 Remove the hard drive kit screw. Screw Slide the old hard drive kit out of your notebook. If your new hard drive already includes the hard drive kit bracket, go to Step -OR- If you need to move the hard drive kit bracket from your old hard drive...
Page 251 Replacing the hard drive Remove the two screws that secure the hard drive to the hard drive kit bracket. Screw Screw Remove the bracket from the old drive. www.gateway.com...
Page 252 Chapter 15: Upgrading Your Gateway 450 Insert the new drive into the bracket so the screw holes line up and the plastic strip on the top of the bracket is positioned as shown. Plastic strip Replace the two screws that secure the bracket to the drive.
Page 253: Using The Gateway 450 Port Replicator
Using the Gateway 450 Port Replicator The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports on the notebook, the port replicator lets you make all of those connections in one step.
Page 254: Front
Chapter 16: Using the Gateway 450 Port Replicator Front Docking Docking release release latch latch Docking port Component Icon Description Docking release latch Press both release latches to release the notebook. Docking port Connect the notebook to this port. Warning! Power is passed through this port. This...
Page 255: Left
Left Left Power connector Component Icon Description Power connector Plug the AC adapter cable into this connector. Important: The power connector may be located on the back of your port replicator. www.gateway.com...
Page 256: Back
Chapter 16: Using the Gateway 450 Port Replicator Back PS/2 keyboard Monitor Line in jack Serial Parallel port port port port PS/2 Modem Headphone jack mouse jack port S/PDIF digital Ethernet audio jack ports jack S-Video Power out jack connector...
Page 257: Connecting To The Port Replicator
(see “Left” on page 245), plug the Gateway 450ROG or Gateway 450RGH AC adapter into that connector. If your port replicator does not have a power connector on the left side, plug the AC adapter into this connector.
Page 258 Chapter 16: Using the Gateway 450 Port Replicator Press down on the notebook until it snaps into place. Caution Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen.
Page 259: Disconnecting From The Port Replicator
. The Undock Computer menu item Start Undock Computer appears in the Start menu only while the notebook is docked. Press down on both docking release latches. The notebook will spring up slightly. Lift the notebook off of the port replicator. www.gateway.com...
Page 260: Securing Your Port Replicator
Chapter 16: Using the Gateway 450 Port Replicator Securing your port replicator You can secure your notebook and port replicator to an object by using the security ring located on the right side of the port replicator and the Kensington lock slot located on the right side of your notebook.
Page 261: Troubleshooting
Troubleshooting This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
Page 262: Safety Guidelines
Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
Page 263: First Steps
Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Page 264: Troubleshooting
An audio CD does not produce sound ■ Make sure that the disc label is facing up, then try again. ■ Some music CDs have copy protection software. You may not be able to play these discs on your notebook. www.gateway.com...
Page 265 The DVD drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again. ■ Shut down and restart your notebook. ■ Clean the DVD. For more information, see “Cleaning CDs or DVDs” on page 256. www.gateway.com...
Page 266 DVD. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...
Page 267: Device Installation
Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. Right-click the device or port you want to disable, then click Disable The device or port is disabled. www.gateway.com...
Page 268: Diskette Drive
Eject the diskette from the diskette drive, then press E NTER ■ Make sure that the diskette you are using is IBM-compatible. The modular drive status indicator is lit continuously ■ Remove the diskette from the drive. If the indicator stays on, try restarting your notebook. www.gateway.com...
Page 269: Display
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 270: File Management
Help and For more information about file management, click Start, Support then click Help and Support. Type the keyword file management in the Search box , then click the arrow. www.gateway.com...
Page 271: Internet
If you have the call waiting feature on your telephone line, make sure that it is disabled. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. www.gateway.com...
Page 272 People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. www.gateway.com...
Page 273: Keyboard
Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 235. You see a “Not enough memory” error message ■ Close all programs, then restart your notebook. www.gateway.com...
Page 274: Memory Card Reader
Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. www.gateway.com...
Page 275 If you can connect on this line, call your telephone service. ■ Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy. www.gateway.com...
Page 276 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 277 Help and For more information about modem troubleshooting, click Support Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box , then click the arrow. www.gateway.com...
Page 278: Mouse
Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. For more information, see “Cleaning the mouse” on page 220. ■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. www.gateway.com...
Page 279: Networks
■ The CMOS battery on the system board may need to be replaced. Contact Gateway Technical Support. The notebook seems to be operating more slowly than usual ■ The hard drive is full or nearly full. Run the Disk Cleanup utility to clear out unnecessary and temporary files, and remove unneeded programs and files.
Page 280: Passwords
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■...
Page 281: Power
163. ■ The battery is weakening or defective. All batteries run down in time, but if a new battery appears to be defective, contact Gateway about replacing it. The notebook will not turn on ■ The Power button has not been fully engaged. Press and hold the Power button for at least a half-second, but no more than three seconds.
Page 282: Printer
■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. ■ Check the port and cable for bent or broken pins. www.gateway.com...
Page 283 Use Printer Offline Use Printer Offline to clear the check mark. Help and For more information about printer troubleshooting, click Support Start, then click Help and Support. Type the keyword printer troubleshooter in the Search , then click the arrow. www.gateway.com...
Page 284: Sound
Make sure the touchpad or pointing device is turned on. For more information, see “Turning the touchpad or pointing device on or off” on page 184. ■ Connecting a PS/2 mouse to your notebook or port replicator may turn off the touchpad or pointing device. www.gateway.com...
Page 285: Video
S-Video cable is connected correctly. ■ Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see “Viewing the display on a television” on page 148. www.gateway.com...
Page 286: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 287: Telephone Numbers
Telephone support Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 (US) keypad to find answers to common problems.
Page 288: Tutoring And Training
Type the keyword practice in the Search box , then click the arrow. Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway’s fee-based tutorial hotline: ■ 800-229-1103 (rate charged per minute; charged to a major credit card) ■...
Page 289: Training
Tutoring and training Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Our friendly and knowledgeable software www.gateway.com/store Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
Page 290 Chapter 17: Troubleshooting www.gateway.com...
Page 291: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 292 The power cord or plug is damaged. ■ ■ Liquid has been spilled into the notebook. ■ The notebook does not operate properly when the operating instructions are followed. The notebook was dropped or the cabinet is damaged. ■ ■ The notebook performance changes. www.gateway.com...
Page 293 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 294: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 295 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used.
Page 296: United States Of America
Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning In order to comply with FCC requirements transmitters that...
Page 297 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 298 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
Page 299 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.
Page 300 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...
Page 301: Laser Safety Statement
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 302 Appendix A: Safety, Regulatory, and Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects, or reproductive harm. www.gateway.com...
Page 303 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 304 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 305: Index
Index volume down button volume up button AC adapter audio CD connecting adding tracks to library connector editing track information damaged playing with MusicMatch defective See also CD international adapters audio file troubleshooting streaming AC-3 digital audio jack automobile power adapter accessories AVI file purchasing...
Page 306 diskette drive troubleshooting memory card DVD drive troubleshooting PC Card DVD/CD-RW drive types of memory cards supported DVD-R/RW drive hard drive care and maintenance memory carrying case module second hard drive adding tracks to your library secondary battery cleaning BIOS Setup utility copying break system key creating audio...
Page 307 mouse docking station screen Ethernet clicking external audio clipboard external speakers close button Firewire closing flash drive program headphone unresponsive program i.Link window IEEE 1394 color keyboard changing depth line in changing desktop microphone changing number of modem changing scheme monitor (VGA) composite video (TV) out jack mouse...
Page 308 Do More With Gateway changing background docking port changing color depth docking release latch changing color scheme documentation changing number of colors Gateway Web site selecting screen saver...
Page 309 creating playing opening troubleshooting printing DVD drive saving activity indicator double-clicking eject button double-tapping identifying downloading files manual eject hole dragging modular drive status indicator drivers replacing drive module reinstalling testing updating testing speed drives troubleshooting backing up files using DVD/CD-RW drive changing modular drives activity indicator...
Page 310 address backing up button copying checking for messages cutting program deleting sending downloading transferring settings from old finding computer moving using opening EmPower power adapter pasting Error-checking recovering eSupport renaming finding specifications searching for using transferring Ethernet troubleshooting connecting types jack viewing list turning wireless Ethernet on or off...
Page 311 See status indicators model number inkjet printer serial number installing Web address battery Web site bay modules gateway.your.way dial-up server camera cards device drivers hard drive devices backing up files digital camera digital video camera checking for errors diskette drive...
Page 312 transferring settings from old battery status computer Break troubleshooting brightness using directional Internet connection sharing function troubleshooting LCD brightness Internet radio LCD/CRT Internet service provider (ISP) navigation connecting to numeric keypad disconnecting from Pad Lock setting up account Pause transferring settings from old power status computer Scroll Lock...
Page 313 using screen saver messages LCD/CRT system key checking e-mail lights sending e-mail See status indicators microphone jack line in jack Microsoft line protector Certificate of Authenticity line tester links Wordpad lock MIDI file Kensington cable minimize button model number modem maintenance cable backing up files...
Page 314 Internet settings from old computer My Computer button pointer screen objects navigation keys settings from old computer Nero Express MP3 file network creating jack editing track information troubleshooting playing networking streaming computers MP3 player Ethernet memory cards games MPEG file internal wireless label See MP3 file selecting connection type...
Page 315 shortcut menu moving operating system pointing device troubleshooting buttons option bays changing settings changing modules customizing release latches moving pointer opening shortcut menu scroll button Pad Lock tapping status indicator troubleshooting system key turning on parallel port port replicator password attaching notebook pasting docking port...
Page 316 Standby/Resume recharging battery status box recordable drive status indicator activity indicator surge protector eject button troubleshooting identifying drive turning off notebook manual eject hole turning on notebook status indicator power adapter troubleshooting airplane using automobile recordable DVD drive printer recording default audio file inkjet...
Page 317 restoring files and folders in Help and Support right-clicking security features rocker switch Kensington cable lock changing settings Kensington lock ring security while travelling serial number S/PDIF digital audio serial port using setting up S/PDIF digital audio jack safety precautions safety sharing caring for computer...
Page 318 Sound Recorder making audio recordings taskbar playing file Technical Support speakers technical support built-in automated troubleshooting jack eSupport specifications FaxBack support SpeedStep technology resources Standby Technical Support troubleshooting tips before contacting Standby mode tutorial service Standby system key telephone Start button acoustic handset coupler Start menu automatically canceling fax...
Page 319 PC Cards troubleshooting PC Doctor turning on power training printer reinstalling drivers classroom safety guidelines Gateway Learning Libraries screen Learn@Gateway screen area transferring screen resolution files from Internet sound files from old computer support tool Internet settings from old computer...
Page 320 USB flash drive Gateway USB port window user accounts close button adding closing switching identifying components maximize button menu bar VGA port minimize button video title bar capture Windows composite video out jack clipboard playing desktop streaming Files and Settings Transfer Wizard...
Page 322 NSK DWL 450 ROG USR GDE R2 2/04...

This manual is also suitable for:

450rgh

Gateway 450ROG User Manual

1 Checking out Your Gateway 450

2 Getting Started

3 Getting Help

4 Using Windows

5 Using the Internet

6 Sending and Receiving Faxes

7 Using Multimedia

8 Managing Power

9 Traveling with Your Gateway 450

10 Customizing Your Gateway 450

11 Networking Your Gateway

12 Moving from Your Old Computer

13 Maintaining Your Gateway 450

14 Restoring Software

15 Upgrading Your Gateway 450

16 Using the Gateway 450 Port Replicator

17 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

User Guide

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Gateway 450ROG