Table of Contents
Advertisement
Help
Cannot record messages or memos
Check the MC30 cassette is not full.
Turn over the MC30 cassette to side
B (remember to record a new
outgoing message on side B).
Make sure that the MC30 cassette
is inserted correctly.
Check that an outgoing message is
present, if not re-record.
Make sure that the cassette safety
cover is replaced and clicked shut.
Check that the machine is switched
on.
Cannot remove MC30 cassette
The tape head may still be engaged.
Switch the mains power off and on
until the tape head clears from the
tape.
The MC30 cassette is noisy during
fast forward or rewind
This is usually a sign that the tape is
wearing out and needs replacing.
Turn the tape over. If it is still noisy,
replace the tape.
Replacing the MC30 cassette
The Response 5 is designed to take
MC30 cassettes.
17
Open the cassette safety cover and
insert the new MC30 cassette. (See
page 4
Fit the MC30 cassette.
Cannot remotely access your
Response 5
Are you using the correct security
code? Your Response 5's security
code is printed on the cassette safety
cover.
Are you using a telephone with a
Touchtone™ keypad?
Does the telephone you are using
send a tone for at least 3 seconds
when keypad buttons are pressed?
(Certain telephones, for example
cordless phones or payphones, may
not send a tone of this length and
therefore may not be compatible.)
Machine will not answer
Check the LED display is on
continuously.
Make sure that the cassette safety
Customer helpline
cover is securely fixed.
If you still have problems with your
machine, call the Response 5 Helpline
Service, Lo-Call 0845 769 7146.
)
Advertisement
Table of Contents
