Telephone Problems - BT FREESTYLE 60 User Manual

Telephone problems

If you are still experiencing difficulties please call the Helpline on
Possible cause
Telephone is not connected to the
telephone line.
The base ringer is set to off.
Line fault or faulty socket.
You are moving out of range.
The base unit or the handset are
too close to electrical equipment or
metal obstructions.
You may have pressed the
button first before storing the number.
You may have pressed a number key
on the handset after pressing the
button. The current
handset will try to transfer the call to
another handset.
The handset needs recharging or
there is an incoming call.
Dirty contacts on base unit or
handset.
Solution
Plug the telephone into the telephone
socket.
Set the base ringer setting to a
higher volume, see page 13.
Try the telephone on another socket
or another line. If the telephone
works, contact BT on 151, or your
telephone network operator for
repairs to the line or socket.
Move closer to the base unit.
Relocate the base unit or move
around with the handset until
reception improves.
Don't press the button when
storing numbers, see page 12.
Wait 30 seconds; the call will return
to the current handset.
Or press the button and the
call will return immediately.
Replace the handset on the base unit,
ensuring that the base unit is
plugged in and that the
light is on.
Clean the contacts with a dry cloth.
Heavy soiling can be removed with
a pencil eraser.
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