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Honeywell Dolphin 6500 User Manual

With windows ce 5.0
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Dolphin
6500 Mobile Computer
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with Windows
CE 5.0
User's Guide

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  Summary of Contents for Honeywell Dolphin 6500

  • Page 1 ® Dolphin 6500 Mobile Computer ® with Windows CE 5.0 User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other infor- mation contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not rep- resent a commitment on the part of HII.
  • Page 3: Table Of Contents

    Right Side Panel Features ....................3-10 Top Panel Features ......................3-10 Bottom Panel Features ......................3-11 Dolphin Peripherals/Accessories for the Dolphin 6500 ............3-11 USB Communication Cable for the Dolphin 6500 ..............3-12 Battery Power ........................3-12 Resetting the Terminal .......................3-15 Soft Reset (Warm Boot) ....................3-15 Hard Reset (Cold Boot)....................3-16...
  • Page 4 Capturing Images ........................ 5-5 Chapter 6 - Communication Communication Options ...................... 6-1 Installing Additional Software ....................6-1 Connecting the USB Charging/Communication Cable for the Dolphin 6500....... 6-2 Charging Terminal with USB Cable..................6-2 ActiveSync Communication....................6-3 Wireless Radios........................6-6 Connecting the Terminal to a Wireless Network............6-6 WLAN (802.11b/g Radio) ....................
  • Page 5 Chapter 10 - Customer Support Product Service and Repair....................10-1 Online Product Service and Repair Assistance ............10-1 Technical Assistance......................10-2 Online Technical Assistance..................10-2 Limited Warranty ....................... 10-3 Limited Warranty Duration....................10-3 How to Extend Your Warranty ..................10-4...
  • Page 7: Chapter 1 - Agency Approvals

    Agency Approvals Label Locations Dolphin 6500 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Read these guidelines carefully before using your mobile computer.
  • Page 8: Safety & Rf Approvals By Country

    2004/108/EC Electromagnetic Compatibility Directive and the 2006/95/ EC Low Voltage Directive. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
  • Page 9: Dolphin Rf Terminal-802.11B/G And/Or Bluetooth

    Laser Safety Label If the following label is attached to your product, it indicates the product contains LASER LIGHT. DONOT STARE INTO BEAM a laser engine or laser aimer. CLASS 2 LASER PRODUCT 1.0 mW MAX OUTPUT : 650nM IEC 60825-1:1993+A1+A2 Laser Eye Safety Statement: This device has been tested in accordance with Complies with 21 CFR 1040.10 and 1040.1 except for deviations pursuant to Laser...
  • Page 10: For European Community Users

    Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. For European Community Users Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).
  • Page 11: Chapter 2 - Getting Started

    10-1. Step 1. Install the Main Battery The Dolphin 6500 is shipped with the battery packaged separate from the unit. Follow the steps below to install the main battery. 1. Release the strap making it convenient to reach the cover.
  • Page 12: Led Indicators

    5. Replace the hand strap. We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. Step 2. Charge the Batteries Dolphin 6500s ship with both the main battery pack and internal backup battery significantly discharged of power.
  • Page 13: Desktop

    *The power adapter on the power cable converts the voltage from the power source to 5 volts DC. Only power adapter cables from Honeywell convert the voltage appropriately. The power cable contains a plug adapter for each geography (US, UK, EU, etc.).
  • Page 14: Command Bar Icons

    Shows signal strength of WiFi radio. (A red X indicates it is not currently associated to an AP.) Double tap to configure your WLAN Secure Wireless Client. For complete configuration instructions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from www.honeywellaidc.com.
  • Page 15: Using The Stylus

    Using the Stylus The terminal comes with a stylus included in a loop on the hand strap. Use this stylus (or your finger) to select or enter information on the touch screen. The stylus functions as a mouse; generally, a tap is the same as a click.
  • Page 16: Selecting Programs

    Selecting Programs Tap Start > Programs. To open a program, tap the icon on the menu. Pop-Up Menus You can quickly choose an action for an item using the pop-up menus. 1. Tap and hold the stylus on the item name. The pop-up menu appears. 2.
  • Page 17: Chapter 3 - Terminal Hardware Overview

    Terminal Hardware Overview Dolphin 6500 terminals include a number of standard terminal configurations as well as charging and communication peripherals and accessories to maximize the efficiency of your application setting. Standard Terminal Configurations There are two standard Dolphin 6500 configurations: WPAN only and WPAN/WLAN. Both configurations include the following options;...
  • Page 18: Front Panel Features

    Dolphin 6500s ship with a screen protector already installed over the touch screen lens to help prevent damage to the touch screen. Do NOT remove this screen protector before initial use. Honeywell recommends using screen protectors, especially for applications that require high volume interfacing with the touch screen. For more information, see...
  • Page 19: Display Backlight

    Using Screen Protectors Honeywell defines proper use of the terminal touch panel display as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch panel.
  • Page 20 Replacement screen protectors can be purchased directly from Honeywell. Contact a Honeywell sales representative for details. Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
  • Page 21 2. Clean the touch panel thoroughly with a clean, non-abrasive, lint-free cloth. Make sure nothing is on the touch panel. 3. Release the left edge of the backing paper on the screen protector. 4. Align the exposed edge of the screen protector along the left edge of the touch panel. Make sure that it lies flush with edges of the touch panel.
  • Page 22 8. Verify that the screen accepts input from the stylus as usual. If not, re-apply the screen protector. 9. Press the red Power button to put the terminal back in Suspend Mode on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500.
  • Page 23 12. For maximum performance, recalibrate the screen. Tap Start > Settings > Control Panel > double tap Stylus > Calibration tab. 13. Tap Recalibrate and follow the instructions on the screen. 3 - 7...
  • Page 24: Back Panel Features

    Rear Scan Button The Dolphin 6500 has a Scan button conveniently located on the back of the unit. This button works like the SCAN button located on the front of the unit. Pressing this button can also resume a suspended device.
  • Page 25: Installing Memory Cards

    • 4KHz–72db Stylus Dolphin 6500 terminals ship with a stylus inserted in a loop on the hand strap. Store the stylus in the hand strap when you’re not using it; see Using the Stylus on page 2-5. Installing Memory Cards The Dolphin 6500 supports Secure Digital (SD) memory cards from 512MB up to 8GB in capacity.
  • Page 26: Left Side Panel Features

    Left Side Panel Features Side Button Headset Jack Side Button There is a button like this on both side panels. You can use the Programs Buttons option in the Control Panel to change the functionality of the side buttons. Headset Jack The rubber door on the right side panel provides access to the headset jack.
  • Page 27: Bottom Panel Features

    I/O Connector The I/O mechanical connector is designed to work exclusively with Dolphin 6500 peripherals and cables. This connector powers the terminal, charges the main battery, and facilitates communication. This connector supports full speed USB 1.1 communication (up to 12 Mbps) and RS-232 communications with a maximum speed of 115Kbps and seven baud rate settings.
  • Page 28: Usb Communication Cable For The Dolphin 6500

    Both batteries work together to prevent data loss when the terminal is used over long periods of time. Both batteries must be charged to full capacity before using the Dolphin 6500 for the first time! Charge the main battery pack with the Dolphin charging cable until the LED turns green (red while charging).
  • Page 29 Changing the Main Battery Pack Before installing a battery pack, press the Power button on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500 to put the terminal in Suspend Mode (see page 3-16) so that operations are suspended before removing the main power source.
  • Page 30: Managing Main Battery Power

    Note: If the main battery is low and the terminal is in Suspend Mode, pressing the button does wake the Dolphin 6500 terminal; you must first replace the discharged battery with a fully charged battery or apply A/C power to the terminal. Checking Battery Power Power icons appear in the command bar at the bottom of the window.
  • Page 31: Resetting The Terminal

    • Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge. • If you are not sure the battery or charger is working properly, send it to Honeywell International or an authorized service center for inspection.
  • Page 32: Hard Reset (Cold Boot)

    Troubleshooting Suspend/Resume If the terminal does not wake when you press the Power button on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500, the main battery might be too low to resume operation.
  • Page 33: Care And Cleaning Of The Dolphin Terminal

    The terminal can be cleaned with a damp cloth. Dolphin 6500 Technical Specifications Operating System Microsoft Windows CE 5.0 Development Honeywell SDK for Windows® CE 5.0 Environment Application Software Honeywell Power Tools and Demos Processor Marvell PXA 300 624MHz...
  • Page 34 Backup Battery 100mAh Li-Polymer Ion Expected Hours of 3300mAh battery pack: 15.5 hours (with scan every 2 seconds) Operation Battery life varies with application and use case Charging 5V/3A input through bottom access or USB/Serial connector Expected Charge Time 3300mAh - 5 1/2 hours for a fully depleted battery Charging Peripherals AC wall adapter and Charger (PSC11R-050)/Communication Cable HomeBase–single-bay terminal charge/communicate...
  • Page 35 Regulatory and IEC 60825-1:1993+A1:1997+A2:2001 Safety: UL60950-1, cUL 60950, , NOM-019, Compliance EN60950, CCC, PSE, EMC: FCC Part 15, Sub part B, Sub Part C, ICES-003, RSS 210, EN 55022 (CISPR 22) Class B, EN55024:1998, EN300 328, EN301 489-1, EN301 489-7, EN301 489-17, IEC 62209-2, SRRC, AIRB, ANATEL, AS/NZS4268, COFETEL 3 - 19...
  • Page 36 3 - 20...
  • Page 37: Chapter 4 - Using The Keypad

    Using the Keypad Overview The 28-key and 52-key keypads are as follows: 28-key keypad (numeric) 52-key keypad (full alphanumeric) Navigation keys (arrow keys) Navigation keys Power key Power key combination Navigation Keys The navigation keys enable you to move the cursor up and down lines and from character to character. 4 - 1...
  • Page 38: Basic Keys

    Basic Keys Name Function ALPHA (28- Toggles the keyboard between alpha (upper and lowercase) and numeric key) modes on the 28-key keypad. The “ABC”/”abc” indicator on the command SFT (52-key) bar changes accordingly. Pressing SFT two times in rapid succession on a 52-key keypad toggles between upper and lowercase.
  • Page 39: Function Key Combinations

    Note that when typing in alpha mode on the 28-key Dolphin 6500, you must use the same multi-press method you would use when typing letters on a phone keypad. Each key press types the next letter in the sequence as displayed by the alpha indicator.
  • Page 40: Ctrl Key Combinations

    52-key Function Key Combination FUNC + 9 F9 - user programmable FUNC + 10 F10 - user programmable FUNC PG Page up or down - used in conjunction with Up and Down arrows CTRL Key Combinations On the 28-key keypad, hold down the Control key (CTRL) and then press a key with the red characters below it to type the desired character.
  • Page 41: Program Buttons

    52-key Function Key Combination CTRL + G CTRL + H “ CTRL + I CTRL + K CTRL + L CTRL + M CTRL + N CTRL + P – CTRL + Q CTRL + U Windows Explorer CTRL + . CTRL + , CTRL + VOL Increase/decrease volume...
  • Page 42 4 - 6...
  • Page 43: Chapter 5 - Using The Image Engine

    Using the Image Engine Overview ™ The Dolphin 6500 houses a compact image engine using Adaptus Imaging Technology that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images, such as signatures and pictures.
  • Page 44: Supported Bar Code Symbologies

    Supported Bar Code Symbologies Symbology Type Symbology Name 1D Symbologies Codabar Interleaved 2 or 5 Code 3 of 9 Matrix 2 of 5 Code 11 Plessey Code 32 Pharmaceutical (PARAF) PosiCode Code 93 Straight 2 of 5 IATA Code 128 Straight 2 of 5 Industrial EAN with Add-On Telepen...
  • Page 45: Activating The Engine

    Activating the Engine When a scanning application is open, press the Scan key to activate the image engine. Using Demos Dolphin Demos are software utilities loaded on all Dolphin terminals that demonstrate the advanced features of the terminal. There are two Demos that feature the image engine: Image Demo and Scan Demo.
  • Page 46 Sample Bar Codes You can use the following bar codes to verify decoding: Sample 128 Sample PDF417 Code 128 PDF417 Test Message Omni-Directional Scanning Positions The high-vis aiming pattern frames the bar code to provide you with the best scanning performance. Note: To achieve the best read, the aiming beam should be centered horizontally across the bar code.
  • Page 47: Capturing Images

    Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however, new users can easily develop their own technique and, with practice, quickly learn to adapt to different application environments. Image Preview When the imaging process is initiated, the touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing and has a slightly degraded appearance compared to the captured image.
  • Page 48 5 - 6...
  • Page 49: Chapter 6 - Communication

    6-6. Installing Additional Software Dolphin terminals ship with the operating system, radio drivers, and custom Honeywell software already installed. These are the default programs that install when your terminal first boots up. You can install additional software programs on the terminal provided that the following parameters are met: •...
  • Page 50: Connecting The Usb Charging/Communication Cable For The Dolphin 6500

    Connecting the USB Charging/Communication Cable for the Dolphin 6500 Slide the USB cable unit onto the bottom of the terminal lining up the terminal’s I/O connector to the cable unit’s connector to facilitate USB communication between the Dolphin terminal and the host workstation.
  • Page 51: Activesync Communication

    When communicating via ActiveSync, your terminal is designed to be connected to the host workstation with a Honeywell communication peripheral. We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.
  • Page 52 Setting Up the Dolphin Terminal The Dolphin terminal defaults to USB communication out of the box. To verify and/or change the default setting, tap Start > Settings > Control Panel > PC Connection. Must be checked to connect to a workstation Displays the current connection setting Tap to change the connection settings Tap Change Connection to change the current settings.
  • Page 53: Adding Programs Via Activesync

    Exploring the Terminal from the Workstation When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore. The Mobile Device folder opens in Windows Explorer. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.
  • Page 54: Wireless Radios

    Program Files folder on the terminal. If you want the program to persist through hard resets, paste the program to the Autoinstall folder \Honeywell\AutoInstall 3. On the terminal Desktop, tap My Device and, in Windows Explorer, navigate to the folder where the program is located.
  • Page 55: Adding Programs From The Internet

    Configuring the WLAN Radio The WLAN radio is configured in the Honeywell WLAN Security Supplicant, which you access by double tapping the program icon in the command bar. For complete configuration instructions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from www.honeywellaidc.com.
  • Page 56 6 - 8...
  • Page 57: Chapter 7 - Bluetooth Handler

    Connecting Bluetooth devices usually requires that they be paired; the same passkey must be entered for each device. If you want to connect the Dolphin 6500 to a device without any input method (e.g., printers, headsets), refer to the user documentation that accompanied the device for pairing information.
  • Page 58: Setting Up A Connection To A Mobile Phone

    GPRS data transfer and if it has an available Bluetooth connection. If your phone supports 3G data transfer, you should be able to connect the Dolphin 6500 to your phone. 1. Determine if your phone is configured and connected to GPRS.
  • Page 59: Chapter 8 - Dolphin Homebase/Ebase Device

    Note: The information in this chapter applies to both the Dolphin HomeBase and Dolphin eBase devices unless otherwise indicated. As the hub of your Dolphin 6500 system, the Dolphin HomeBase charging and communication cradle supports full-speed USB 1.1 and RS-232 communication with a workstation. The Dolphin eBase is identical to the Dolphin HomeBase except it supports Ethernet communication as well as USB 1.1, and...
  • Page 60: Front Panel

    Front Panel Terminal Well Charging LED Terminal Well Place the Dolphin terminal in the terminal well to communicate with a host device, power the terminal, and charge the terminal’s battery. Make sure that the device is securely seated. Rubber Feet The bottom panel has four rubber feet to stabilize the unit on a flat surface.
  • Page 61: Back Panel

    Back Panel HomeBase eBase Serial Port Serial Port USB Port USB Port Ethernet Port DC Power Jack DC Power Jack DC Power Jack Connect the power cable to this power jack; see Powering the Dolphin HomeBase Device page 8-4. USB Port The USB port is full-speed (v1.1).
  • Page 62: Powering The Dolphin Homebase Device

    ActiveSync (see ActiveSync Communication on page 6-3). Honeywell recommends that you leave the base connected to its power source at all times, so that it is always ready to use. eBase Clamp-on Ferrite Core Installation We recommend that you install the clamp-on ferrite core included with your Dolphin® eBase on your Ethernet cable.
  • Page 63: Charging The Main Battery

    Charging the Main Battery The base powers the terminal and fully charges its main battery pack in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some charge. As battery packs charge, the charging circuitry follows the two- step charging process (CC-CV) that is recommended for Li-Ion batteries.
  • Page 64: Charging A Spare Battery

    Charging a Spare Battery The base can also charge a second battery while the terminal is positioned in the base. The second battery can be inserted in the battery charging well in back of the terminal connection. Place the battery in the well with the label facing up and toward the back of the unit.
  • Page 65: Technical Specifications

    Technical Specifications Structural Dimensions 5.3 in. high X 4.5 in. wide X 3.1 in. deep (13.5 cm. X 11.4 cm. X 7.9 cm.) Weight Dolphin HomeBase - 11.0 oz. (313g) Dolphin eBase - 11.3 oz (320g) Material Polycarbonate Color Black Environmental Operating Temperature 14°...
  • Page 66 8 - 8...
  • Page 67: Chapter 9 - Dolphin Quadcharger Device

    We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. DO NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.
  • Page 68: Battery Charging

    Battery Charging Charging Process This charger charges Dolphin 6500 Li-Ion 3300mAh packs in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some charge. Each charging slot works independently of the other three.
  • Page 69: Recommendations For Storing Batteries

    Recommendations for Storing Batteries To maintain top performance from batteries, follow these storage guidelines: • Avoid storing batteries outside of the specified temperature range of -4 to 104°F (-20 to 40°C) or in extremely high humidity. • For prolonged storage, it is recommended that the battery be at a 40% - 50% charge level, be removed from the device, and stored in a controlled temperature environment.
  • Page 70: Technical Specifications

    Technical Specifications Structural Dimensions 7.3 in. long X 3.7 in. wide X 2.4 in. high (18.5 cm. X 9.4 cm. X 6.1 cm.) Weight 11.5 oz. (325g) Material Case: Polycarbonate Color: Black Capacity Supports up to four Li-Ion battery packs Environmental Operating Temperature 32°...
  • Page 71: Product Service And Repair

    Customer Support Product Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 72: Technical Assistance

    Technical Assistance If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office: North America/Canada Telephone: (800) 782-4263 E-mail: hsmnasupport@honeywell.com Latin America Telephone: (803) 835-8000 Telephone: (800) 782-4263 E-mail: hsmlasupport@honeywell.com Brazil Telephone: +55 (21) 3535-9100 Fax: +55 (21) 3535-9105 E-mail: brsuporte@honeywell.com...
  • Page 73: Limited Warranty

    • The duration of the limited warranty for batteries is one year. Use of any battery from a source other than Honeywell may result in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or may not be replaced under this warranty.
  • Page 74: How To Extend Your Warranty

    How to Extend Your Warranty Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account Representative, or Product Service Marketing Manager from Honeywell International Inc., or your Authorized Reseller.
  • Page 76 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com ™ 65-UG Rev A 2/10...

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Dolphin 6510