Troubleshooting - Nokia 3360 User Manual

• TROUBLESHOOTING

This section lists some of the most commonly encountered problems and
provides possible solutions.
Problem
My phone isn't
charging.
My phone isn't
making/receiving
calls.
I can't listen to my
voice messages.
23
Possible cause Possible solution
The charger and the Securely connect the
phone are not charger to the phone.
properly connected.
The charger is not Ensure that the charger
properly plugged in. is plugged in correctly.
The battery is not Charge the battery.
charged.
The signal strength is If you are indoors,
poor. move toward a
window.
You don't have voice Call your wireless
mail service. service provider.
You have not set up Call your wireless
your voice mailbox service provider.
with your service
provider.
You have not saved Refer to "Set up your
your voice mail voice mailbox" on
number in your phone. page59.
You have forgotten Call your wireless
your password or are service provider.
entering it incorrectly.
The voice mail number Call your wireless
you have saved is service provider.
incorrect.
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