Nokia 3360 User Manual page 144

b) If "a" is not convenient because of distance (more than 50 miles)
or for other good cause, the Consumer shall ship the Product
prepaid and insured to:
Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL. 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be responsible
for any expenses related to reinstallation of the Product.
e) Nokia will repair or authorize the repair of the Product under the
limited warranty within 30 days after receipt of the Product by
Nokia or an Nokia authorized service center. If Nokia cannot
perform repair covered under this limited warranty within 30
days, or after a reasonable number of attempts to repair the same
defect, Nokia at its option, will provide a replacement Product or
refund the purchase price of the Product less a reasonable
amount for usage.
f) If the Product is returned to Nokia during the limited warranty
period, but the problem with the Product is not covered under the
terms and conditions of this limited warranty, the Consumer will
be notified and given an estimate of the charges the Consumer
must pay to have the Product repaired, with all shipping charges
billed to the Consumer. If the estimate is refused, the Product will
be returned freight collect. If the Product is returned to Nokia
after the expiration of the limited warranty period, Nokia's
normal service policies shall apply and the Consumer will be
responsible for all shipping charges.
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