Status bar icons ............................19 Switch to a new tablet ..........................21 Setting up your tablet ..........................21 About your BlackBerry ID ........................... 22 About BlackBerry Balance .......................... 22 Overview of tablet settings .......................... 23 Supported audio, video and picture file formats and codecs ................ 24 Messages ..............................
I can't play a song or video on a webpage ....................40 BlackBerry Bridge ............................41 About BlackBerry Bridge ..........................41 New features .............................. 42 Connect your tablet and smartphone using BlackBerry Bridge ..............43 BlackBerry Bridge basics ........................... 43 Remote control ............................45 BlackBerry Bridge vs Tethering ........................47 Do data charges apply? ..........................
Using Print To Go ............................70 Troubleshooting: Print To Go ........................70 Facebook ..............................72 Navigating Facebook for BlackBerry PlayBook tablets ................. 72 New features .............................. 72 Contacting your friends ..........................72 Posting and tagging photos and videos ....................... 73 Posting comments and liking items ......................
BlackBerry App World ..........................75 Download apps with BlackBerry App World ....................75 Hide items intended for adult, mature or teen audiences ................75 I can't find an app in the BlackBerry App World storefront ................76 Camera ..............................77 Taking pictures ............................77 Recording videos ............................
Get directions ............................. 93 I can't find my current location ........................94 BlackBerry News ............................95 Getting started with the BlackBerry News app ..................... 95 Customising the BlackBerry News app ......................95 Reading articles in a news feed ........................96 Security ..............................
Getting started New features and enhancements BlackBerry PlayBook OS 2.1 brings together the best of BlackBerry communication applications, productivity tools and your favourite apps, movies and music to help you make the most out of every moment. Watch the BlackBerry PlayBook tablet demo videos:...
User Guide Getting started Print To Go You can print a file to your tablet if it is on a different wireless network than your computer. For information about using Print To Go, see the Print To Go section. Getting to know your tablet Watch a video about the tablet hardware: English...
User Guide Getting started Using the touch screen Watch a video about touch screen gestures: English Spanish Scroll and move between items To scroll through a list, pan a webpage, move between pictures and more, slide your finger up and down or right and left.
User Guide Getting started Zoom in and zoom out To zoom in and zoom out of a webpage, picture, video or other content, slide your fingers apart to zoom in or together to zoom out. Move items from one place to another To move an item from one place to another, touch and hold the item.
User Guide Getting started Show the home screen and minimise apps To show the Home screen and minimise apps, swipe up from the bottom frame onto the screen. Show the menu In many apps, you can find additional features, options and help in the menu.
User Guide Getting started Switch between apps You can flip between your open apps without having to return to the home screen. To switch between apps, swipe in from the left or right frame onto the screen. Show the status bar You can peek at the status bar without leaving the app you're using.
User Guide Getting started Switch between views on the home screen To switch between views, swipe left or right in the lower part of the Home screen. Wake up your tablet Your tablet enters standby mode after a certain period of time to conserve battery power.
Before you begin: Only use the micro SIM card provided by your wireless service provider. If you have a BlackBerry PlayBook tablet that can connect to mobile networks, you need to insert a micro SIM card before the tablet can connect with a mobile network.
Spanish You are unique; your BlackBerry PlayBook tablet should be too. There are many ways you can display your personality, such as arranging the icons on your Home screen so they are just the way you like them or changing the wallpaper. In addition to the personalisation suggestions listed here, the Options menu provides many additional settings you can use to customise your tablet.
Power BlackBerry Bridge Check the battery power level and lower the Disconnect your BlackBerry smartphone and screen brightness to extend your battery life. lock or unlock the contents of the smartphone You can also put your tablet in standby mode, connected to your tablet.
If you don't want to see the notifications for specific apps, you can select which apps and accounts to display on your tablet from the Device Properties screen in the BlackBerry Bridge app on your smartphone. For more information, see the BlackBerry Bridge section of the Help.
Before you begin: If you want to start using a new BlackBerry PlayBook tablet, you can use the BlackBerry Desktop Software on your computer to move your media files, applications and settings from your current tablet to your new tablet.
When you set up your BlackBerry PlayBook tablet, you are prompted to create your BlackBerry ID. You can choose the email address that you want to use for your BlackBerry ID. If you have a user name and password that you use for email accounts on your BlackBerry smartphone, that user name is different than your BlackBerry ID.
Getting started Overview of tablet settings Your BlackBerry PlayBook BlackBerry PlayBook tablet includes a settings pane that you can use to change the settings on your tablet. To access settings, on the status bar, tap For information about how to complete the tasks in the table, see the appropriate section of the Help.
See if you have a micro SIM card installed. Supported audio, video and picture file formats and codecs Depending on your BlackBerry PlayBook tablet model, some file extensions and file formats might not be supported. Audio codecs File extensions Video codecs •...
Media Audio 10 Professional • • — • — AMR-NB Sorenson Spark — — — — — — — — — For information about media file extensions and media file formats for your tablet, visit www.blackberry.com/docs/ smartphones and click Tablets > Supported Media.
English Save time by reading all of your messages from your email addresses and social apps in one inbox on your BlackBerry PlayBook tablet. Respond to work emails and Facebook messages all from the same place. If your organisation is using BlackBerry Balance technology, you might need to set up a password to access your organisation's email.
When you use advanced setup to add a work account, POP account or IMAP account to your BlackBerry PlayBook tablet, the information that you need to enter differs depending on your organisation or your email service provider. Check with your administrator or email service provider to make sure you have all the information you need.
Add an email account using advanced setup > Accounts > Add New Account > Email, Calendar and Contacts > Advanced Setup. Tap the type of account that you're adding. For example, if you're adding an account that uses BlackBerry Mobile Fusion, tap Work Account.
Change your default email address When you add an email address to your BlackBerry PlayBook tablet, that email address will become the default address used when you send email messages and calendar invitations. If you have added more than one email address to your tablet, you can change the default address to use with your Messages and Calendar applications.
User Guide Messages Change email account options Swipe down from the top frame. • To change message list options and set message alerts, tap Display and Actions. • To add a signature or set an out-of-office reply, tap Email Preferences. Troubleshooting: Email Issue Possible cause or solution...
User Guide Messages Issue Possible cause or solution...
Delete a contact Merge your contacts When you add multiple email accounts or social app accounts, like LinkedIn, to your BlackBerry PlayBook tablet, your tablet automatically merges contacts from those sources when it's clear that the contacts are the same person (for example, they have the same first and last name or mobile phone number).
User Guide Contacts Contact views View contact details, including phone numbers and email addresses. View status messages from social apps, like Twitter. View feeds about a contact's company. Tap the title to read the whole story. View upcoming and past meetings with a contact. View a list of people you have in common with a contact.
User Guide Contacts • To search for a contact in your contact list, type part or all of the contact name. • To search for a contact in your organisation, type part or all of the contact name. Tap Remote Lookup. To close the search panel, tap Sort your contacts Swipe down from the top frame.
User Guide Calendar Calendar Add, change or delete an event Watch a video about using the calendar: English • Enter the event information. • To invite a participant, in the Attendees field, enter the name or email address of the participant. Change an event Delete an event Respond to a meeting invite...
To change the colour of each of your calendars, tap Preferences. Tap a calendar. Tap a colour. Switch calendars If your BlackBerry PlayBook tablet is associated with multiple email accounts, you might have multiple calendars on your tablet. You can switch calendars, view all calendars at once or select the calendars you want to view.
User Guide Calendar Issue Possible cause or solution I can't reply to or send meeting Check that you have added an email address that you can use with your invitations from my calendar calendar.
English When you browse to a webpage using your BlackBerry PlayBook tablet, you might have the option of viewing either the mobile or the regular version of the webpage. Choose the regular view to take advantage of your tablet's full screen.
User Guide Browser Add a bookmark on your home screen Go to the page. Tap . Tap Add to Home Screen. Change the name of the shortcut. View your bookmarks Delete a bookmark On the Bookmarks screen, tap . Beside the bookmark, tap Change browser options Swipe down from the top frame to show the menu.
Your tablet connects to your smartphone using Bluetooth technology. To connect, you need BlackBerry Bridge installed on your smartphone. You can download it from the BlackBerry App World storefront. When your tablet and smartphone are connected, these icons appear in the BlackBerry Bridge folder on your tablet home screen: Communicate virtually instantly with your BlackBerry Messenger contacts.
Wi-Fi network, BlackBerry Bridge apps can exchange information between your devices using Wi-Fi instead of a Bluetooth connection. Using a Wi-Fi connection for BlackBerry Bridge traffic can increase the speed that new messages appear on your tablet or that large documents stored on your smartphone open.
Connect your tablet and smartphone using BlackBerry Bridge Before you begin: To connect your BlackBerry PlayBook tablet to your BlackBerry smartphone, you need to download the BlackBerry Bridge app from the BlackBerry App World storefront on a smartphone running BlackBerry Device Software 5.0 or later.
PlayBook or the corresponding option. Hide apps or accounts On the Device Properties screen in the BlackBerry Bridge app on your smartphone, clear the check box beside each app or account you don't want to show on your tablet. Press the key >...
Use your smartphone as a remote control With BlackBerry Bridge, you can use your smartphone as a wireless mouse and keyboard for your BlackBerry PlayBook tablet. Watch films, surf the Internet or present a slideshow on your tablet’s screen or a connected HDMI display, such as a TV, projector or computer monitor.
User Guide BlackBerry Bridge On a BlackBerry smartphone with a physical keyboard, move the cursor to the edge of your tablet screen. Click the trackpad. On a touch screen, you can use tablet swiping gestures on your smartphone's screen to navigate your tablet.
If your tablet is not connected to a network, some apps on your tablet might be able to use your smartphone's connection to the Internet instead. BlackBerry Bridge is designed to connect to the Internet in the following order: Wi-Fi (on your tablet), Wi-Fi (on your smartphone) and only then, your mobile data plan (on your smartphone).
You first pair your tablet and smartphone using Bluetooth technology. Then, when you select the tethering option on the tablet, the BlackBerry PlayBook tablet can use a data-enabled smartphone with a Bluetooth DUN profile as a modem to access the Internet.
Verify that the BlackBerry Bridge app is installed on your smartphone and that tablet with my BlackBerry smartphone the BlackBerry Bridge field is set to On. You can download the application from the BlackBerry App World storefront. Verify that the Bluetooth connection on your smartphone is turned on and that your smartphone is within range.
My password is incorrect Many passwords are case sensitive. If you're having trouble unlocking BlackBerry Bridge using the BlackBerry Bridge remote or a Bluetooth keyboard, verify that each character you type is the correct casing. I can't find a draft message I saved Draft messages appear with a draft icon.
English Your BlackBerry PlayBook tablet can connect to the Internet using Wi-Fi. Public Wi-Fi networks are available in many public places, such as libraries, airports, hotels, coffee shops and so on. When you connect to a Wi-Fi network, your tablet...
Change, delete, or reorder saved Wi-Fi networks Your BlackBerry PlayBook tablet remembers the Wi-Fi networks you connect to and automatically connects whenever you're in range. If multiple networks are available, your tablet connects to the one closest to the top of your list of saved networks.
Enter the name that you want to see in your list of saved Wi-Fi networks. SSID If the Wi-Fi network is hidden, type the SSID (the name the network uses to identify itself). Your BlackBerry PlayBook tablet uses this name to find the network. Hidden SSID If the Wi-Fi network is hidden, select this check box.
• The connection might have timed out. Try connecting again. • Your BlackBerry PlayBook tablet might be too far away from the wireless access point or wireless router to connect. Move your tablet closer and try connecting again. • Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect.
Your tablet remembers paired devices and usually connects to them automatically whenever they're in range. For information about connecting your tablet to a BlackBerry smartphone, see the BlackBerry Bridge section of the Help. On the status bar, tap >...
Tap Add New Device > Listen. Supported Bluetooth profiles Your BlackBerry PlayBook tablet uses Bluetooth profiles to communicate with different types of Bluetooth enabled devices. To find out if your tablet supports a specific Bluetooth enabled device, you can check the information available for the device to see what profiles it uses.
Need Internet on the go, but you're not near a Wi-Fi hotspot? When there's no other way to access the Internet, you can tether your BlackBerry PlayBook tablet to a Bluetooth enabled smartphone. In order to tether your tablet to a Bluetooth enabled device, your smartphone must have a data plan that supports tethering, and your wireless service provider must allow tethering.
Connections Want an easy way to connect your BlackBerry PlayBook tablet for easy file sharing? By using the file-sharing option with Wi -Fi, you can drag and drop documents, pictures, videos, music and other files from your computer to your tablet. If you set a password to help protect your files, you are prompted to enter it before you can move files between your tablet and your computer.
To find your tablet IPv4 address, tap > About > Network. Turn on flight mode You should turn off the network connections on your BlackBerry PlayBook tablet in certain places, such as on an aeroplane or in a hospital. In the status bar, tap >...
If you prefer to have the sound remain on the tablet, set HDMI Audio to Off. Troubleshooting: HDMI connections If you experience issues with the connection between your BlackBerry PlayBook tablet and an HDMI display, such as a TV, projector or computer monitor, try the following actions: •...
Tap a text field or swipe in from the bottom-left frame onto the screen. If you have a Bluetooth keyboard attached to your BlackBerry PlayBook, you must swipe in from the bottom-left frame onto the screen to show the keyboard on the tablet.
Touch and hold where you want to paste the text. Tap Paste. Note: If you are using BlackBerry Balance, you cannot copy and paste between perimeters. For example, you can't copy text from your work perimeter and paste it into your personal perimeter.
Using two fingers, slide your fingers up or down on the touchpad. Navigating using your BlackBerry Mini Keyboard Use the touchpad on your BlackBerry Mini Keyboard to open menus, move quickly between apps and perform other common tasks on your BlackBerry PlayBook tablet.
, click the touchpad. Accents and symbols: BlackBerry Mini Keyboard You can type the following accents and symbols when you connect your BlackBerry Mini Keyboard to your BlackBerry PlayBook tablet. Accents Press the following keys, one at a time, to get these accents:...
Microsoft Excel or Microsoft PowerPoint, click File > Open. Click PlayBook > Documents. Using Word To Go Using your BlackBerry PlayBook and Word To Go, you can edit, update and save your documents in one convenient location. Change the font or formatting...
Obtain the word count Insert a bulleted or numbered list Tap Search the text Using Sheet To Go Using your BlackBerry PlayBook tablet and Sheet To Go, you can view, create and edit spreadsheets. Change the font > Change the formatting >...
Exit edit mode Tap outside the area of text you were editing. ShortcutsDocuments To Go If you have a Bluetooth keyboard connected to your BlackBerry PlayBook tablet, you can use the following shortcuts with Documents To Go. Undo an action Press CTRL+Z.
User Guide Documents To Go Typing shortcuts Bold text Press CTRL+B. Italicise text Press CTRL+I. Underline text Press CTRL+U. Press CTRL+X. Copy Press CTRL+C. Paste Press CTRL+V. Select text Press and hold SHIFT. Use the arrow keys to select text. Select an entire document Press CTRL+A.
On your computer, print the file and select Print to Go as the printer. In the fields that appear on the screen, enter your BlackBerry ID and password. Click Sign In. When printing is complete, on your tablet, tap the Print to Go icon. Select the file that you would like to view.
User Guide Print To Go Issue Possible cause or solution I upgraded the software on my BlackBerry PlayBook tablet Go to www.blackberry.com/printtogo and check that you but I can't print to my tablet. have the latest desktop software installed on your computer.
Swipe down from the top frame. Tap Log out. PlayBook tablets New features New with Facebook for BlackBerry PlayBook tablets 2.1, you can now view your Facebook groups, write on a group wall, and upload photos to a group. Contacting your friends Send a message to a friend >...
User Guide Facebook Posting and tagging photos and videos Post a photo or video Tap Media. Tap a photo or video. Tap Open. Tag friends in a photo or video Open a photo or video. Tap the photo or video. Tap Change your photo and video Swipe in from the top-right frame.
User Guide Facebook Keeping up with events Respond to an event invitation > Events. Next to an event, tap Respond. View the Wall and details for an event > Events. Tap an event. Write on the Wall for an event >...
Each item in the BlackBerry App World storefront is assigned a rating based on the audience that it is intended for. You can filter what content you see in BlackBerry App World and lock your settings using a four-digit password.
I can't find an app in the BlackBerry App World storefront Some apps and games are only available on BlackBerry smartphones, so those apps and games do not appear in the BlackBerry App World storefront on your BlackBerry PlayBook tablet.
Watch a video about taking pictures: English Your BlackBerry PlayBook tablet has a 5 megapixel rear-facing camera that you can use to capture memorable moments. The 3 megapixel front-facing camera is perfect for quickly taking a self-portrait or creating a profile picture. Pictures that you take are saved in the Pictures app.
User Guide Camera Record crisp, clear, 1080p high definition videos with your BlackBerry PlayBook tablet, no matter what the occasion. You can instantly switch between the video camera and camera to capture a moment in time. Record a video. >...
Watch a video about moving your pictures between your tablet and computer: English Your BlackBerry PlayBook tablet is the perfect way to capture moments as they happen and share them with friends and family on a high-resolution screen. Pictures that you take are saved in the Pictures app.
Watch a video about moving your pictures between your tablet and computer: English Watch videos wherever you go with your BlackBerry PlayBook tablet. Your tablet plays high-resolution videos and supports a variety of video formats, such as AVI, ASF, Fv4, MP4 and WMV. For information about recording videos, see the Camera section of the Help.
English Your BlackBerry PlayBook tablet supports popular types of audio formats, including MP3, M4A, WMA, and WAV. Plug in your headphones, use the built-in stereo speakers or take it a step further and hook up your tablet to a home entertainment system using HDMI.
User Guide Music Your BlackBerry PlayBook tablet comes with an empty PlayBook Playlist that you can use to add your favourite songs and ® artists. You can also use the BlackBerry Desktop Software on your computer to add music to your tablet that you have on your computer or BlackBerry smartphone.
Buy and download your favourite music on the go. If you don't already have a Music Store account, when you first visit the Music Store, you can create one to download music. Before you buy or download music, make sure that the time and date on your BlackBerry PlayBook tablet are correct. Tap a song or album.
User Guide Music Store I accidentally deleted music that I purchased You can download music purchases up to three times. Tap the Music icon > My Purchases. Find the music that you want to download again. Tap Download.
. Tap Shut Down. Battery power level icons Tap the icon to see what percentage of battery power remains on your BlackBerry PlayBook tablet. The battery is not charging Your charger The battery is not charging Your charger is plugged is plugged into your tablet's USB port.
Watch a video about extending your battery life: English To help extend your BlackBerry PlayBook tablet battery life, charge it regularly, close applications that you're not using, and keep it out of the sun and other hot places. Also consider the following guidelines:...
Move applications to the dock You can place frequently used applications and folders in the dock on your BlackBerry PlayBook tablet. There is no limit to the number of applications you can move to the dock. Six icons appear when the tablet is in landscape mode and you can swipe to the left or right to scroll through the items in the dock.
User Guide Applications Deleting folders and icons from the tablet Home page Remove an icon from a folder on the home page Tap the folder. Touch and hold the icon. Drag it outside of the folder Delete an empty folder from the home page Close the empty folder to automatically delete it.
Clock Clock Setting the clock You can add multiple clocks to your BlackBerry PlayBook tablet to keep track of different time zones. Your tablet also includes a stopwatch and a timer. Set an alarm Tap a clock. Tap Alarm. Set the alarm options. Tap On.
See your friends, colleagues, or family members in high-resolution, real-time video as you chat with them directly from one BlackBerry PlayBook tablet to another. You can easily share your surroundings by switching between the front-facing and rear-facing cameras. If you prefer, you can turn off video altogether at the beginning of the call for a voice-only chat.
Contacts app and any new contacts are automatically added to the contact list in the Contacts app. You are not required to add contacts in order to start video chats. However, adding contacts means that you don't have to type the BlackBerry ID email address or PIN, or search your chat history for the contact every time you want to start a video chat.
User Guide Video chat Turn off the Accept Calls feature Don't want to be interrupted by a video chat request? If you turn off the Accept Calls feature, you won't receive notifications of incoming video chat requests, but the notifications will still be recorded in your chat history. If you turn off the Accept Calls feature, the caller receives a message that you're unavailable.
User Guide Bing Maps Bing Maps Finding a location or business Search for a business or location In the search field, type the name of a business or an address. Tap Return. Filter search results using current location Search for a coffee shop, restaurant, or bar Swipe down from the top frame to show the quick search icons.
User Guide Bing Maps I can't find my current location Try one of the following: • Verify that you turned on the Wi-Fi connection. • Verify that you're in a Wi-Fi coverage area. • Reload your current location by tapping...
Customising the BlackBerry News app With the News Library in the BlackBerry News app, you can sort through news feeds in the same way that you can sort through sections of a newspaper. You can customise the feeds that appear on your BlackBerry PlayBook tablet to suit your personal tastes.
Reading articles in a news feed You can use the BlackBerry News app to organise the articles in a news feed. You can mark articles as unread and delete articles that you've already read or that don't interest you.
You can set different passwords to help protect the data and information on your BlackBerry PlayBook tablet. You are required to enter your BlackBerry ID login information the first time you turn on your tablet, and again if you clear all the data on your tablet.
Import a certificate from your computer using a Wi-Fi connection If Wi-Fi file sharing is not turned on, on your BlackBerry PlayBook tablet, tap > Storage and Sharing. Set the Wi -Fi Sharing switch to On. To set a password to help protect your data, tap Password.
If you do not back up your data before you delete it, you are not able to recover the deleted data. Note: If you delete your tablet data, the BlackBerry ID association with the tablet is also cleared. When you turn on your tablet, you need to enter your BlackBerry ID again.
Podcasts Podcasts Downloading and subscribing to podcasts You can use the BlackBerry Podcasts app to download or subscribe to your favourite podcasts. When you download a podcast, it appears on the Downloads screen. Download a podcast Tap a podcast > Download.
User Guide Voice notes Voice notes Recording voice notes Record a reminder or audio from your lectures or meetings with a single tap. Voice notes are listed by the date and time that you record them. Record a voice note .
RIM. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software and/or BlackBerry Device Software.
WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry PlayBook OS incorporates certain third party software. The licence and copyright information associated with this software is available at http://worldwide.blackberry.com/legal/thirdpartysoftware.jsp. BlackBerry PlayBook tablet model number: RDJ21WW This is a Wi-Fi enabled device subject to restrictions of use in some member states of the European Community.