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In Case of Difficulty
No dial tone
Telephone does not
ring
Short silences,
echoes or clipped
speech
Muffled or "in a
well" reception
Excessive noise
Telephone dialing
or Special Features
Button not
operational
Physical damage
Cautions
Maintenance
6
•
Ensure all connections are correct and tight.
•
Ensure the short telephone line cord is connected to a Norstar proprietary
digital line.
•
Try a different line.
•
Adjust the ringer volume on the bottom of Audio Conferencing Unit.
•
Don't move Audio Conferencing Unit while it's in use.
•
Keep your hands away from the unit during calls.
•
Keep papers, cups, coffee pots, etc., away from the unit.
•
At the beginning of a call, let someone at each location speak in turn for a few
moments, to enable Audio Conferencing Unit to adapt to its environment.
•
The other party may be using lower-quality equipment or a half-duplex confer-
ence bridge, in which case there may be little you can do.
•
Try calling again to see if another line provides a better connection.
•
Speak closer to the unit so the microphones can pick up your speech.
•
Add more sound absorbency to the room.
•
Noisy equipment, such as a computer or fan, may make it difficult for you to
hear the other party. Both parties should turn off any noisy equipment.
•
Try calling again to see if another line provides a better connection.
•
Contact your dealer to verify that the switches on the bottom of Audio
Conferencing Unit are set correctly.
•
If physical damage causes internal parts to become accessible, disconnect the
Audio Conferencing Unit immediately. Do not reconnect it to the network until
it has been repaired by a Nortel authorized repair center.
•
Never install telephone wiring during a lightning storm.
•
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
•
Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected from the network interface.
•
Always use caution when installing or modifying telephone lines.
•
Clean the equipment with a soft, dry cloth. Do not use alcohol or petroleum-
based cleaners.
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