Nortel 2033 User Manual
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Nortel 2033 User Manual

Ip audio conference phone
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Carrier VoIP
Nortel IP Audio Conference
Phone 2033 User Guide
NN10300-013
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Summary of Contents for Nortel 2033

  • Page 1 Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013...
  • Page 2 The information in this document is sourced in Canada, the United States of America, and the United Kingdom. This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Telephone controls 11 Telephone display 12 Telephone status indicators 13 Call features and Feature Access Codes 13 Connecting the IP Audio Conference Phone 2033 components 15 Procedure job aide 16 Menu system Main Menu display 19 Logging on and logging off Logging off 21 Configuring the IP Audio Conference Phone 2033...
  • Page 4 Using the Outbox 63 Using the Directory 66 Using the dialpad to enter text Feature Access Codes Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 5: New In This Release

    New in this release There have been no updates to the document in this release. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 6 6 New in this release Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 7: Regulatory And Safety Information

    If this equipment does cause harmful interference to radio or television reception, Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 8 • Consult the dealer or an experienced radio/television technician for help. Note 1b: The user should not make changes or modifications not expressly approved by Nortel. Any such changes could void the user’s authority to operate the equipment. Note 2:...

  • Page 9: Overview

    Overview Nortel IP Audio Conference Phone 2033 brings voice and data to the tabletop audio conference environment by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Basic features The IP Audio Conference Phone 2033 has the following features: •...

  • Page 10: Extension Microphones

    IP Audio Conference Phone 2033 Extension microphones Nortel IP Audio Conference Phone 2033 supports a maximum of two extension microphones to increase the microphone range in large rooms. Each extension microphone has a Mute button and an LED indicator to indicate the current mute state.

  • Page 11: Telephone Controls

    Press the line (DN) key to access the single line and activate on-hook dialing. No status icon or LED is provided. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...

  • Page 12: Telephone Display

    Press the Menu soft key to access the main menu. Telephone display Nortel IP Audio Conference Phone 2033 has two areas on the LCD screen: • The upper display area contains single-line information for items such as the caller number, caller name, feature prompt strings, digits entered by the user, date and time information, and set information.

  • Page 13: Telephone Status Indicators

    IP Audio Conference Phone 2033 display Telephone status indicators Nortel IP Audio Conference Phone 2033 uses three bi-color LED lights, located around the speaker, to indicate the telephone status. "Status indicators" (page 13) lists the telephone state corresponding to the status indicator.
  • Page 14 14 Overview Call features and FACs must be assigned to your telephone and supported by system software. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 15: Connecting The Ip Audio Conference Phone 2033 Components

    Phone 2033 components CAUTION Damage to equipment Do not plug a Nortel IP Audio Conference Phone 2033 into a regular telephone jack. Doing so results in severe damage to the IP Audio Conference Phone. Consult your system administrator to ensure that you plug your set into a 10/100BaseT network interface.

  • Page 16: Procedure Job Aide

    16 Connecting the IP Audio Conference Phone 2033 components Procedure job aide IP Audio Conference Phone 2033 connectors Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 17 Procedure job aide 17 Power Interface Module Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 18 18 Connecting the IP Audio Conference Phone 2033 components Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 19: Menu System

    Menu system The IP Audio Conference Phone 2033 uses a menu system to access all the features and functions of the telephone. "Menu hierarchy" (page 20) shows a schematic map of the menu system. This section describes the main menu.
  • Page 20 20 Menu system Menu hierarchy Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 21: Logging On And Logging Off

    Press OK. Enter your password. Press OK. —End— Logging off Follow this procedure to log off from the IP Audio Conference Phone 2033. Step Action Press Menu. Perform one of these actions: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard...
  • Page 22 Use the navigation keys to scroll and highlight Logoff, and press • On the dialpad, press 1. Press OK. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 23: Configuring The Ip Audio Conference Phone 2033

    Configuring the IP Audio Conference Phone 2033 The IP Audio Conference Phone 2033 Settings menu lists the following submenus: • The Regional settings menu allows you to configure telephone preferences, such as language, date, and time. • The User settings menu allows you to change your login preferences, such as username and password.

  • Page 24: Setting The Time And Date Formats

    24 Configuring the IP Audio Conference Phone 2033 Perform one of these actions: • Use the navigation keys to scroll and highlight Regional, and press OK. • On the dialpad, press 1. Perform one of these actions: • Use the navigation keys to scroll and highlight Language, and press OK.
  • Page 25 Use the navigation keys to scroll and highlight the format you want to use. A check mark indicates the selected data format. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 26 26 Configuring the IP Audio Conference Phone 2033 Press OK. —End— Selecting the time zone Follow this procedure to select a time zone. Step Action Press Menu. Perform one of these actions: • Use the navigation keys to scroll and highlight Settings, and press OK.
  • Page 27 Use the navigation keys to scroll and highlight Settings, and press OK. • On the dialpad, press 2. Perform one of these actions: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 28: Using The User Settings Menu

    28 Configuring the IP Audio Conference Phone 2033 • Use the navigation keys to scroll and highlight Regional, and press OK. • On the dialpad, press 1. Perform one of these actions: • Use the navigation keys to scroll and highlight Time, and press •...
  • Page 29 • If there is no asterisk, press OK. You cannot edit your Auto Login functionality. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 30: Using The Terminal Settings Menu

    30 Configuring the IP Audio Conference Phone 2033 —End— Changing your password Follow this procedure to change your password. Step Action Press Menu. Perform one of these actions: • Use the navigation keys to scroll and highlight Settings, and press OK.

  • Page 31: Using The Call Settings Menu

    Viewing the available features Follow this procedure to see the features that are available on this IP Phone. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...

  • Page 32: Assigning Feature Keys

    Beginning with release SN08/SE08, changes to feature keys are visible only when: • you log off from the IP Audio Conference Phone 2033 and log on again using an IP Phone 2002 or IP Phone 2004 • when the IP Audio Conference Phone 2033 is used in a joint session...
  • Page 33 Use the navigation keys to scroll and highlight Key Type, and press OK. • On the dialpad, press 1. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 34 34 Configuring the IP Audio Conference Phone 2033 Use the navigation keys to scroll and highlight Central, and press The check mark indicates the currently selected key type. —End— Assigning a directory contact to a feature key Follow this procedure to assign a contact from the directory to a feature key.
  • Page 35 Use the navigation keys to scroll and highlight AutoScroll, and press OK. • On the dialpad, press 2. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 36 36 Configuring the IP Audio Conference Phone 2033 Perform one of these actions: • To enable AutoScroll, use the navigation keys to scroll and highlight Enabled, and press OK. • To disable AutoScroll, use the navigation keys to scroll and highlight Disabled, and press OK.

  • Page 37: Labeling Feature Keys

    Beginning with release SN08/SE08, changes to feature keys are visible only when • you log off from the IP Audio Conference Phone 2033 and log on again using an IP Phone 2002 or IP Phone 2004 • the IP Audio Conference Phone 2033 is used in a joint session with...

  • Page 38: Setting Feature Options

    Beginning with release SN08/SE08, changes to feature keys are visible only when: • you log off from the IP Audio Conference Phone 2033 and log on again using an IP Phone 2002 or IP Phone 2004 • the IP Audio Conference Phone 2033 is used in a joint session with...
  • Page 39 Use the navigation keys to scroll and highlight Auto Hide, and press OK. • On the dialpad, press 1. Perform one of these actions: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 40 40 Configuring the IP Audio Conference Phone 2033 • To enable AutoHide, use the navigation keys to scroll and highlight Enabled, and press OK. • To disable AutoHide, use the navigation keys to scroll and highlight Disabled, and press OK.
  • Page 41 Perform one of these actions: • Use the navigation keys to scroll and highlight Outbox, and press OK. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 42: Resetting The Feature Keys To Their Defaults

    Beginning with release SN08/SE08, changes to feature keys are visible only when: • you log off from the IP Audio Conference Phone 2033 and log on again using an IP Phone 2002 or IP Phone 2004 • when the IP Audio Conference Phone 2033 is used in a joint session...

  • Page 43: Resetting The Inbox Or The Outbox

    On the dialpad, press 1. Press OK to reset the Inbox or the Outbox. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 44 44 Configuring the IP Audio Conference Phone 2033 Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 45: Making Calls

    Making calls This section describes features associated with making a call. There are multiple ways to make a call from an IP Audio Conference Phone 2033. In addition to the ways described in this section, you can also make a call directly from your Inbox, Outbox, or Directory.

  • Page 46: Using Speed Call

    —End— Making a call using Speed Call Follow this procedure using the Speed Call feature. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 47 Press the * key and enter the Speed Call Feature Access Code (FAC). Dial the Speed Call code to automatically dial the number. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 48 48 Making calls Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 49: Answering A Call

    Follow this procedure to answer a call. Step Action Press the line (DN) key. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 50 50 Answering a call Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 51: While On An Active Call

    When that number rings or the call is answered, press the Services key to connect the calling party. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...

  • Page 52: Using Call Park

    Press the Release key. —End— Retrieving a parked call Follow this procedure to retrieve a parked call. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 53 If a parked call is not retrieved within a specified time period, it rings back to your telephone or the attendant. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 54 54 While on an active call Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 55: Using Call Forward

    To disable Call Forward, Press the line (DN) key. Press the * key and enter the Call Forward FAC again. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 56 56 Using Call Forward Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 57: Setting Up A Conference Call

    In addition to setting up a conference call, you can also use the IP Audio Conference Phone 2033 for audio conferences. Contact your system administrator for information on accessing audio bridge applications. "IP Phone 2033 controls" (page 11) for the location of the telephone control keys.
  • Page 58 58 Setting up a conference call Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 59: Working Without Interruption

    To disable the feature, press the * key and enter the Make Set Busy FAC again. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 60 60 Working without interruption Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 61: Additional Features

    Dialing a number from the Inbox Follow this procedure to make a call by selecting the number from the Inbox list. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 62 Perform one of these actions: • Use the navigation keys to scroll and highlight Display, and press OK. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 63: Using The Outbox

    "Resetting the Inbox or the Outbox" (page 43). Viewing the Outbox Step Action Press Menu. Perform one of these actions: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 64 Follow this procedure to view details about a call in the Outbox. Step Action Press Menu. Perform one of these actions: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 65 Use the navigation keys to scroll and highlight Store, and press • On the dialpad, press 3. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 66: Using The Directory

    On the dialpad, press 1. 2. Enter the new contact’s number. To enter the new contact’s last name: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 67 Use the navigation keys to scroll and highlight the contact you want to call. Press OK. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 68 On the dialpad, press 1. 2. Enter the contact’s new number. To edit the contact’s last name: Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 69 Use the navigation keys to scroll and highlight Directory, and press OK. • On the dialpad, press 5. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 70 Use the navigation keys to scroll and highlight Delete, and press • On the dialpad, press 3. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 71: Using The Dialpad To Enter Text

    If required, press the BkSpc key to correct the previous letter(s). Press OK to save the entry. —End— Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 72 72 Using the dialpad to enter text Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 73: Feature Access Codes

    When entering an FAC into the display, remember to press the * key first. For example, press * 111 to activate Call Forward. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright ©...
  • Page 74 74 Feature Access Codes Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 75 Specialized codes entered using the dialpad that enable features (for example, Call Park). Fixed key The hard-labeled keys on your telephone. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 76 An LED that indicates the status of a feature by the flash, wink, steady on, or off. Messages key A fixed key on the IP Audio Conference Phone 2033 that connects to your Inbox when the key is pressed. Navigation keys Keys used to scroll through menus and lists appearing on the LCD screen.
  • Page 77 Your office communications system. User Interface Screen displays that interact with the user as a result of an action or event. Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks...
  • Page 78 78 Terms you should know Carrier VoIP Nortel IP Audio Conference Phone 2033 User Guide NN10300-013 06.03 Standard (I)SN09U 20 October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 80 Nortel Networks, the holder is granted no rights to use the information contained herein. This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners. All rights reserved.

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