Cleaning Instructions; Electrical And Mechanical Failure; Troubleshooting Instructions - Kenmore GALAXY Use And Care Manual

Cleaning Instructions

In order to retain the finish of the freezer cabinet, inside
and outside, wash the enamelled and plastic parts with
warm water and mild soap only, then rinse and dry. Do
not use, under any circumstances, a grit soap or a
kitchen scouring cleanser as they tend to scratch the
finish.

Electrical and Mechanical Failure

In case of a failure, it is recommended to keep the freezer
well covered with blankets. This will help to preserve the
"cold" on the inside of the foodliner. If no help is available
within 12 hours then the freezer contents should be
transferred into a neighbor's freezer or commercial freezer-
lockers.
In the event of mechanical or electrical failure of the
freezer, contact your nearest Sears' Service Depot
immediately. Provide the complete information for your
freezer; model number and serial number. These are
shown on the serial plate located inside the freezer.
Before calling for service please consult the

troubleshooting instructions.

TROUBLESHOOTING INSTRUCTIONS
The freezer does not operate.
• Check to make sure the freezer is plugged in at the wall
outlet.
• If the plug is secure and the freezer still fails to operate,
plug a lamp or a small appliance into the same outlet to
determine if there is a tripped circuit breaker or burned-
out fuse.
• Check to ensure the cold control knob is not set to
Position "0" (off).
The freezer runs too frequently or too long.
• Excessive frost or a package may be holding the door
open.
• The temperature control knob has been reset to a
colder temperature setting.
• The door was opened too frequently or too long.
• A large quantity of unfrozen food has recently been
added to the freezer.
• The room temperature is unusually warm (extended
period of warm weather).
• There is inadequate air circulation space behind the
cabinet. The freezer needs proper clearance at the
back and sides.
• New high efficiency systems can run longer.
The freezer clicks and does not run.
• The power to the freezer has recently been disrupted
and then restored. Unplug the freezer for 30 minutes to
allow the refrigeration system to equalize.
Noisy operation or vibration.
• The floor may be weak causing the freezer to vibrate
when the compressor is on. Placing 2"x4" boards
under the length of the freezer will help support it and
reduce the noise vibration.
• The cabinet is not positioned solidly on the floor.
• Adjust the front levelling legs to correct for an uneven
floor. (see page 6)
• There is uneven food distribution in the freezer.
Redistribute the food in a uniform manner.
The freezer temperature is too warm.
• The freezer may not be plugged in at the wall outlet.
• The door was opened too frequently or too long.
• There is excessive frost built-up around the door or a
package may be holding the door open.
• The cold control knob is set too low or is set in the off
position.
• The unit may need to be defrosted.
The freezer temperature is too cold.
• The cold control knob is set on too high a number.
Foods are drying out.
• Packages are not properly wrapped or sealed.
Moisture is collecting on the outside of the cabinet or door.
• Extended hot and/or humid weather will cause this
collection of moisture to occur.
The freezer door won't fully close.
• A package may be holding the door open.
• There is excessive frost built-up.
Excessive frost build-up.
• The door was opened too frequently or too long.
• A package may be holding the door open.
• Extended hot and/or humid weather.
For service and parts
information for your
Sears freezer, please
contact 1-800-665-4455.
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