Pioneer BDP-330 Operating Instructions Manual page 59

Troubleshooting
Network
Problem
Cannot connect to the Internet.
Cannot download BD-LIVE contents.
Control function with HDMI
Problem
Control function with HDMI does not
work.
HDMI indicator does not light.
Other
Problem
The TV operates incorrectly.
The Player heats up during use.
Input of connected TV, AV system
and HD AV Converter switches
automatically.
Software cannot be updated.
The front panel display shows
"HOLD", and operations are
disabled.
Possible causes and solutions
• Connect the LAN cable securely, pressing it all the way in. (Page 20)
• Do not connect with a modular cable. Use a LAN cable with the LAN (10/100)
terminal.
• Is the power for the connected equipment, such as broadband router or modem
turned on?
• Is the broadband router and/or modem properly connected?
• Is the proper value(s) set in the network setting? Check "Communication Setup".
(Pages 45 to 47)
• Is the LAN cable connected properly? (Page 20)
• Is the USB memory device properly connected? Check that the USB memory
device is connected to the USB port of this Player. (Page 20)
• Check if the BD disc supports BD-LIVE.
• Check the setting for "BD Internet Access". (Page 44)
Possible causes and solutions
• Connect the HDMI cable properly. (Page 16)
®
• Use High Speed HDMI Cables when using the control function with HDMI. The
control function with HDMI may not operate properly if other HDMI cables are used.
• Set "Settings" – "Control" on the player to "Yes". (Page 43)
• The control function with HDMI does not work with devices of other brands, even if
connected using an HDMI cable.
The control function with HDMI will not work if devices that do not support the
control function with HDMI or devices of other brands are connected between the
control function with HDMI-compatible device and the player.
It may also not work with certain Flat Screen TVs.
• Set control function with HDMI to On on the connected device.
The control function with HDMI works when control function with HDMI is set to On
for all devices connected by HDMI cable. Once connections and the settings of all
the devices are finished, be sure to check that the player's picture is output to the
Flat Screen TV. (Also check after changing the connected devices and reconnecting
HDMI cables.) The control function with HDMI may not operate properly if the
player's picture is not properly output to the Flat Screen TV.
• The control function with HDMI may not work if three or more players, including this
player, are connected.
• Also refer to the operating instructions of the connected device.
• Connect to a control function with HDMI-compatible Pioneer Flat Screen TV using
an HDMI cable.
• Set control function with HDMI to On on the Flat Screen TV.
• Set "Settings" – "Control" on the player to "Yes". (Page 43)
• Check that the player's picture is being output to the Flat Screen TV.
Possible causes and solutions
• Some TVs with wireless remote control capability may operate incorrectly when
using the remote control of this Player. Use such TVs away from this Player.
• When using this Player, the console cabinet may heat up depending on the usage
environment. This is not a malfunction.
• When "Settings" – "Control" is set to "Yes" on the player, the input on the connected
TV, AV system (AV receiver or amplifier, etc.) and HD AV Converter may switch
automatically. (Page 43)
• Remove any disc from the disc tray when updating the software.
• KEY LOCK is in effect. (Page 14) Depress the remote control unit's KEY LOCK for
five seconds or more to cancel the KEY LOCK function.
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