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Warranty conditions
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: Electrolux cooktop
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an impor-
tant document. Please keep it with your proof of purchase
documents in a safe place for future reference should you re-
quire service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) 'Electrolux' means Electrolux Home Products Pty Ltd ABN 51
004 762 341 in respect of Appliances purchased in Australia and
Electrolux (NZ) Limited in respect of Appliances purchased in New
Zealand;
(b) 'Appliance' means any Electrolux product purchased by you
accompanied by this document;
(c) 'Warranty Period' means
(i) where you use the Appliance for personal, domestic or house-
hold purposes in Australia the period of 24 months and in New
Zealand the period of 24 months;
(ii) where you use the Appliance for commercial purposes, the pe-
riod of 3 months, (if the period stated is 0 months you are not cov-
ered by this product warranty)
following the date of original purchase of the Appliance;
(d) 'you' means the purchaser of the Appliance not having pur-
chased the appliance for re-sale, and 'your' has a corresponding
meaning.
2. This warranty only applies to Appliances purchased and used in
Australia or New Zealand and is in addition to (and does not ex-
clude, restrict, or modify in any way) any non-excludable statu-
tory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials and
workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service
Centre will, at no extra charge and subject to these terms and
conditions, repair or replace any parts which it considers to be
defective. You agree that any replaced Appliances or parts be-
come the property of Electrolux. This warranty does not apply
to light globes, batteries, filters or similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not cov-
ered by this warranty.
6. Where you are within an Electrolux service area, this warranty
covers the cost of transport of the Appliance to and from Au-
thorised Service Centres of Electrolux and travelling costs for
representatives of the Authorised Service Centre to and from
your home or business. If you are outside an Electrolux service
area, you will bear these costs. For information about whether
you are within an Electrolux service area, please phone 13 13 49
in Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim un-
der this warranty.
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
OR TO FIND THE ADDRESS OF YOUR
NEAREST STATE SERVICE CENTRE IN
AUSTRALIA
Please call 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
OR TO FIND THE ADDRESS OF YOUR
NEAREST AUTHORISED SERVICE
CENTRE IN
NEW ZEALAND
Free call 0800 10 66 10
(New Zealand only)
24
Warranty
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
NEW ZEALAND SPARE PARTS CENTRES
AUCKLAND Prime Distributors Ltd. 8 Highbrook Drive, East Tamaki, (09) 273 3580
WELLINGTON Prime Distributors Ltd. 68 Victoria Street, Petone, (04) 586 2150
CHRISTCHURCH Prime Distributors Ltd. Unit 1, 127 Montreal Street, (03) 377 1009
R. Redpath Ltd. 55 Ferry Road, (03) 379 0446
DUNEDIN South City Champion, 590 Hillside Road, (03) 455 5443
8. You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Electrolux is not liable in the following situations (which are not
exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or serv-
ice
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power cur-
rent
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in
writing.
(c) The Appliance's serial number or warranty seal has been re-
moved or defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relation-
ship between you and Electrolux are governed by the law appli-
cable in the Australian State where the Appliance was
purchased or the law applicable in New Zealand if the Appli-
ance was purchased in New Zealand. Where the Appliance was
purchased in New Zealand for business purposes the Consum-
er Guarantee Act does not apply.
Limitation of Liability
10.To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in
this document;
(b) Electrolux shall not be liable for any loss or damage whether di-
rect or indirect or consequential arising from your purchase, use or
non-use of the Appliance.
11.Provisions of the Trade Practices Act and State consumer leg-
islation in Australia, and the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of
or in relation to the Appliance or any services supplied by Elec-
trolux shall be limited (where it is fair and reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products or
the payment of the cost of replacing the Appliances or having the
Appliances repaired or of acquiring equivalent Appliances. Upon
being replaced, parts and Appliances become the property of
Electrolux; or
(b) in the case of services, at its option, to the supply of the servic-
es again or the payment of the cost of having the services re-sup-
plied;
and in the case of Appliances or services supplied in New Zea-
land, loss or damage whether direct or indirect or consequential
that is reasonably forseeable.
Privacy
You acknowledge that in the event that you make a warranty claim
it will be necessary for Electrolux and its Authorised Service Cen-
tres to exchange information in relation to you to enable Electrolux
to meet its obligations under this warranty.
Important Notice
ELECTROLUX HOME PRODUCTS
FOR SPARE PARTS
OR TO FIND THE ADDRESS OF YOUR
NEAREST STATE SPARE PARTS
CENTRE IN AUSTRALIA
Please call 13 13 50
For the cost of a local call (Australia only)
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