Customer Care Department; Service And Spare Parts - Electrolux ERB3500X Instruction Book

A
The compressor operates continuously.
The cabinet does not operate at all.
Cooling or interior light does not
operate. No indicator lamps light.
Sound level in cabinet is too high.
Power failure

Customer Care Department

For general enquiries concerning your Electrolux
appliance or futher information on Electrolux
products, you are invited to contact our Customer
Care Department by letter or phone as follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Phone: 08705 950950 *
* calls to this number may be recorded for training
purposes

Service and Spare Parts

In the event of your appliance requiring service, or
if you wish to purchase spare parts please contact
your local Electrolux Service Force Centre by
telephoning:
XXXXXXXXXXX
Your call be routed the Service Force Centre
covering your post code area. The address of your
local Service Force Centre ids detailed in the
Set a warmer temperature.
Make sure that the door is completely closed and that the
insulating strip is complete and clean.
The cabinet is not switched on.
Power does not reach the cabinet. (Try connecting another
electrical device to the power outlet.)
The power plug is not properly connected.
The fuse has blown.
The refrigerating system will always produce some sounds. A
pulsing sound is heard when coolant is pumped inside the
cooling pipes. A ticking sound from the thermostat can be
heard when the compressor switches on and off. The sound
level varies depending on the operation of the cabinet.
If you feel the sound level is incorrect:
Make sure the pipes at the back of the cabinet not touch each
other. Carefully bend them if they do.
If the cushion spacers (between the cabinet wall and pipes)
come loose, put them back in place again.
Carefully follow the instructions in the chapter "Installing the
cabinet".
Do not unnecessarily open the cabinet, except when the power
cut seems to be long, in which case the food products should be
moved to another cabinet that works. If the frozen products are
still hard following the power cut, they may be immediately
refrozen. If the food products have thawed but are still fresh,
they may be used, however they should be prepared before
re-freezing or eating them.
accompanying Customer Care Book.
Before calling out an engineer, please ensure you
have read the details under the heading "Something
Not Working"
When you contact the Service Centre you will need
to give the following details.They will be found
inside your appliance.
MOD (modell):.....................................................
PROD.NO (model number):..................................
SER:NO (serial number):.......................................
Purchase date............................................................
89
Electrolux 818 33 80-01/6