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Paper Jam Problems
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems
If you have problems with paper jams, try these solutions:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray and sheet feeder.
3. Press the
B&W copy button or the
color copy button to resume printing. If the product lights
still show an error, continue with the next step.
4. Press the
power button to turn the product off.
5. Lift the scanner, remove the jammed paper and any torn pieces.
6. Lower the scanner and press the
power button to turn the product back on.
7. Carefully follow all paper loading instructions when you load new paper.
Parent topic:
Solving Paper Problems
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