Installing Manager Watchdog; Starting Manager Watchdog; Using Manager Watchdog With Manager In An Mdr Configuration; Tracking Manager Watchdog Activities - McAfee M4050 - Network Security Platform Troubleshooting Manual

McAfee® Network Security Platform 6.0

Installing Manager Watchdog

Manager Watchdog is installed automatically during Manager installation, and a new OS
service called "Network Security Platform Watchdog Service" is created to enable you to
start and stop the Manager Watchdog service.
Caution:
service; it does not monitor services like MySQL or Apache.

Starting Manager Watchdog

The Manager watchdog process is, by default, not started after installation; you must start
the Manager watchdog process manually.
To start/stop Manager Watchdog:
Using Manager Watchdog with Manager in an MDR
configuration
When using Manager Watchdog on an Manager that is part of an MDR configuration,
consider whether you want the Manager Watchdog to restart the Manager before failover
can occur. If so, you must ensure that the value set for the MDR setting "Downtime Before
Switchover" is greater than the Manager Watchdog setting of 30 seconds. This prevents
the initiation of MDR, wherein the peer Manager takes over if the primary Manager fails.
McAfee suggests retaining the default value of 5 minutes or greater to allow the Manager
Watchdog time to restart the Manager.
If the Manager Watchdog brings up a primary Manager after MDR has initiated, note that
the primary Manager does not come back Active; it checks first to determine whether the
secondary is Active and if so, remains as standby.

Tracking Manager Watchdog activities

The Manager Watchdog logs all controlled activities in a log file. Log files can be found at:
A sample log file entry follows:
Automatically restarting a failed Manager with Manager Watchdog
Manager Watchdog monitors only the "Network Security PlatformMgr"
Start > Settings > Control Panel
1. Select
Services
double-click .
Network Security Platform Watchdog Service
2. Click
3. Do one of the following:

To start the service, select

To stop the service, select
/<Network Security Platform install directory>/ named with the
filename convention wdout_<<time stamp>>.log
Administrative Tools
. Double-click
.
Action > Start
.
Action > Stop.
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, and then