Rebooting A Sensor Via The Manager; Rebooting A Sensor Using The Reboot Command; Sensor Doesn't Boot; Debugging Critical Sensor Issues - McAfee M4050 - Network Security Platform Troubleshooting Manual

McAfee® Network Security Platform 6.0
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Rebooting a Sensor via the Manager

The
interface.
To reboot a Sensor, do the following:
1
2

Rebooting a Sensor using the reboot command

The reboot command restarts a Sensor. You perform this action in the Sensor CLI:
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2

Sensor doesn't boot

If you cannot get the Sensor to boot, try the following:
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Debugging critical Sensor issues

CLI commands in the debug mode are used to improve supportability of the Sensor for
better debugging of critical issues. This section is a detailed reference to the CLI
debugging commands available in the debug mode.
Certain internal software errors may cause the Sensor to reboot itself. See a
description of Sensor fault messages later in this chapter. For more information on
Operational Status Viewer, see
Enabling/disabling SSL requires a Sensor reboot.
Enabling/disabling parsing and detection of attacks in IPv6 traffic passing through the
Sensor monitoring port requires a manual reboot of the Sensor.
In the Manager user interface, you can enable/disable parsing and detection of
attacks in IPv6 traffic with the
Settings/Sensor_Name > Advanced Scanning > IP Settings
Configuring IP Settings for IPv4 and IPv6 traffic,
Upgrading Sensor software requires a manual reboot of the Sensor.
Reboot Sensor
action restarts a Sensor. You perform this action in the Manager
<root admin domain>/ Device List/ Device_Name Node>Physical Device>Reboot.
Select
Reboot Now
Click .
At the prompt, type:
reboot
Confirm the reboot.
Check to ensure that the Sensor is powered on. Check the LEDs on the front of the
Sensor.
Check the front panel LEDs to ensure that the Sensor temperature is normal. For
more information on Sensor LEDs, see the
If you receive an error message in the CLI: "OS not found," you may have a corrupted
internal flash. If you see this error, contact Technical Support to obtain help in
recovering the Sensor.
Troubleshooting Network Security Platform
System Status Monitoring Guide
Scan IPv6 traffic for attacks
). For more information, see
IPS Configuration Guide
Sensor Product Guide
25
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IP Settings
option from the tab (
.
for your Sensor model.
IPS