Removing Jammed Paper; Cleaning The Print Head - Citizen CT-S2000DC User Manual

4.2 Removing Jammed Paper

1. Turn the printer power off.
2. Open the printer cover.
If the cutter blade remains protruded with paper jammed, do not open the
printer cover forcibly. Referring to section 4.4, restore the blade to the normal
position and then open the cover.
3. Remove the jammed paper including any paper chips remaining.
4. Turn on the printer. The auto cutter mechanism is initialized and the alarm is
cleared.
CAUTION!
■ If the cutter blade remains protruded with paper jammed, DO NOT open the printer
cover forcibly. If the cutter blade cannot be restored, contact your Citizen Systems
dealer.
■ The print head is hot immediately after printing. DO NOT touch it with your hand. DO
NOT touch the heating element of the head with a bare hand or metal object either.

4.3 Cleaning the Print Head

1. Turn the printer power off.
2. Open the printer cover.
3. Wait several minutes. Wipe off any debris on the heating element of the
head using a cotton swab soaked in ethyl alcohol.
CAUTION!
The print head is hot immediately after printing. DO NOT touch it with your hand. DO
NOT touch the heating element of the head with a bare hand or metal object either.
Print (thermal) head
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