Before You Call For Service - GE RGA720 Owner's Manual And Installation Instructions

Before you call for service...

Problem
Oven temperature
too hot or too cold
Top burners do not light
or do not burn evenly
Burners have yellow or
yellow-tipped flames
Burner flames very
large or yellow
Oven will
not work
Strong odor
Surface burners light
but oven does not
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Possible Causes
Oven thermostat
needs adjustment.
The pilots are not lit.
(on standing pilot models)
Plug on range is not
completely inserted in
the electrical outlet.
Burner holes on the side
or around the top of the
burner may be clogged.
Burners may not be fitted
correctly onto mounting
brackets.
The combustion quality of
burner flames needs to be
determined visually.
LP gas is improperly
connected.
The thermostat capillary
bulb must be clean and
unobstructed.
The oven vent is blocked.
Oven control improperly set.
Incorrect cookware or
cookware of improper
size being used.
Oven bottom not securely
seated in position.
Pilot light is not lit
(on standing pilot models)
Improper air/gas ratio
in the oven.
This is temporary.
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
What To Do
• See the Adjust the oven thermostat–Do it yourself! section.
• On models with standing pilots, lift the cooktop and
hold a lit match next to the pilot opening between the
front and rear burners.
• On models with electric ignition, make sure electrical
plug is plugged into a live, properly grounded outlet.
• Remove the burners and clean them with a safety pin
or paper clip. Make sure you do not enlarge the holes.
• Remove the burners and reinstall them properly.
• Use the illustrations below to determine if your burner
flames are normal. If burner flames look like A, further
adjustment is required. Normal burner flames should
look like B or C, depending on the type of gas you use.
With LP gas, some yellow tipping on outer cones
is normal.
A–Yellow flames B–Yellow tips
Further adjustment on outer cones
required Normal for LP gas
• Check all steps in the Installation of the range
section.
• Make sure the thermostat capillary bulb (located in the
upper portion of the oven) is in the correct position, not
touching oven sides and not coated with anything.
• The oven vent, on the back of the range, must be unobstructed.
• See the Using the oven sections.
• See the Using the oven for baking or roasting section.
• See the Care and cleaning of the range section.
• See the Oven Lighting Instructions for Standing Pilot
Models section.
• Adjust oven burner air shutter. See the Installation of
the range section.
• An odor from the insulation around the oven liner is
normal for the first few times the oven is used.
• To check the oven gas shut-off valve on standard twin
burner models, raise cooktop and look for gas shut-off
lever at the extreme left rear corner. (Standing pilot
models do not have a gas shut-off valve on the regulator.)
Lever is shown closed.
PULL TO OPEN.
C–Soft blue flames
Normal for natural
gas