Before You Call For Service - GE CGS980 Owner's Manual & Installation Instructions

Before you call for service...

Troubleshooting Tips
Problem
Gas/Control Lockout or
Control Lockout feature
is activated
"Close Door" scrolls in
the display when BROIL
is set
Food does not broil
properly in the upper oven
Upper oven temperature
too hot or too cold
Clock and timer
do not work
Upper oven light does
not work
Upper oven will not
self-clean
"Crackling" or
"popping" sound
52
Possible Causes
The display will always
automatically remind you to
close the door.
Oven controls improperly set.
Oven door not closed.
Improper rack position
being used.
Food being cooked
in a hot pan.
Cookware not suited
for broiling.
Oven bottom not securely
seated in position.
Oven thermostat
needs adjustment.
Plug on range is not completely
inserted in the electrical outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Oven controls improperly set.
Light bulb is loose or defective.
Plug on range is not completely
inserted in the electrical outlet.
The oven temperature is too
high to set a self-clean operation.
Oven controls improperly set.
This is the sound of the
metal heating and cooling
during both the cooking and
cleaning functions.
What To Do
• If LOC appears in the display, the range control is
locked. Turn this feature off to use the range. See
the Gas/Control Lockout section.
• This is a normal reminder to close the door when
broiling.
• Make sure you touch the BROIL HI/LO pad.
• See the Using the upper oven section.
• See the Broiling Guide.
• For best results, use a pan designed for broiling.
Make sure it is cool.
• For best results, use a pan designed for broiling.
• See the Installation of the range section.
• See the Adjust the upper oven thermostat—Do it
yourself! section.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the Using the clock and timer section.
• Tighten or replace the bulb.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Allow the range to cool to room temperature and
reset the controls.
• See the Using the self-cleaning upper oven section.
• This is normal.