Typical Problems and Solutions
Most printer problems have simple solutions. Find the problem
in the list below and apply the recommended solution. For more
information, see "Troubleshooting" in the online Reference Guide.
Print quality problems
If you are having print quality problems, try the solutions offered
here.
Horizontal banding
Make sure the printable side of the paper is face up in the sheet
feeder.
Run the Head Cleaning utility to clear any clogged ink
nozzles.
Vertical misalignment
Make sure the printable side of the paper is face up in the sheet
feeder.
Run the Print Head Alignment utility.
Turn off the High Speed setting in your printer driver. For
instructions, see the printer driver's online help for Windows.
For Macintosh, see "Using the Advanced settings" in the
online Reference Guide.
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