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Trouble Shooting
If you experience problems with this unit or its installation, please read carefully the
relevant sections of this User Manual and this Troubleshooting section.
Problem
Display on front panel does
not light up
No signal found
No picture or sound
Mosaic blocks in picture or
picture freezes
Forgotten channel lock code
No response to remote
control
After moving the unit to
another room, cannot
receive digital reception
Warning:
If you are still experiencing problems do not return this product to the place of
purchase before contacting STRONG Technical Support on 1800 820 030 or visiting our
website at
www.strong.com,au
Possible cause
Main lead unplugged
Main fuse blown
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Program not broadcasting now
Aerial may not be compatible
Receiver off
Handset not aimed correctly
Front panel obstructed
Remote control batteries are
inserted incorrectly
Handset batteries exhausted
The aerial feed may come
through a distribution system
which may reduce the digital
signal now received by the
unit
and referring to the FAQ section.
30
What to do
Check mains lead
Check fuse
Check aerial lead
Check aerial
Check with dealer
Retune to another
channel
Check aerial
Use the override code
Plug in and turn on
unit
Aim handset at front
panel
Check for obstructions
Check batteries
direction
Replace remote
control batteries
Try a direct feed from
the antenna
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