HP QMH2672 Specification page 5

QuickSpecs
Standard Features
Related Services
Insight Remote Support
HP Support Center
Related HP Care Pack Services to enhance your HP product experience
3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or issue
end to end until resolved, delivering a single point of contact for you.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-2140ENW.pdf
OR
3-Year HP 6-hour Onsite Call-to-Repair, HP Collaborative Support
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution to
return the hardware in operating condition within 6 hours of the initial service request to the HP Global
Solution Center, and basic software problem diagnosis, fault isolation, and resolution if available to HP. In
case, the issue is with HP or supported third-party software product and cannot be resolved by applying
known fixes, HP will contact the third-party vendor and create a problem incident on your behalf.
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
http://www.hp.com/go/insightremotesupport
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more http://www.hp.com/go/hpsc
HP's Support Center Mobile
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability.
DA - 14622 North America — Version 1 — September 10, 2013
HP QMH2672 16Gb FC HBA for BladeSystem c-Class
App* allows you to resolve issues yourself or quickly connect to an agent for
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