Add An Email Or Social Networking Account; I Can't Add An Email Account; Email Icons - Blackberry Z10 User Manual

User Guide

Add an email or social networking account

1. On the home screen, swipe down from the top of the screen.
2. Tap
Settings > Accounts.
3. If you've already added an account to your device, to add another account, tap
4. Tap the type of account that you want to add.
5. Enter the account information. Tap Next.
6. Change any additional settings, such as synchronisation preferences.
7. Tap Done.

I can't add an email account

Try adding the account using advanced setup. You might need to get additional information about your account from your
administrator or from your email service provider.
I'm not receiving messages
Try the following:
• If you recently changed an account password, make sure that you update the password in the Accounts settings on
your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap
Tap an account. Make your changes. Tap Save.
• Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If
you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
• If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from
the top of the screen. Tap
switch is set to On.

Email icons

Icon
Settings > Network Connections > Mobile Network. Make sure the Data Services
Description
Unread email
Read email
Stay connected with BlackBerry Hub
.
Settings > Accounts.
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