Page 1 BlackBerry Pearl 9105 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
Page 2 SWD-1137846-0510043807-032...
Page 3: Table Of Contents
Contents Welcome to BlackBerry!............................................Feature availability..............................................Find more information............................................... Start using your device.............................................. Navigation and typing............................................... BlackBerry basics............................................... Troubleshooting basics.............................................. Shortcuts..................................................BlackBerry basics shortcuts............................................Phone shortcuts................................................Message shortcuts..............................................Typing shortcuts................................................. Media shortcuts................................................Browser shortcuts............................................... Calendar shortcuts..............................................Search shortcuts................................................. Map shortcuts................................................
Page 4 Voice commands................................................ Perform an action using a voice command......................................Available voice commands............................................Change the language for voice commands......................................Turn off choice lists for voice commands........................................ Change the options for voice prompts........................................Improve voice recognition............................................Troubleshooting................................................Messages..................................................Message basics................................................Email messages................................................PIN messages................................................
Page 5 Browser..................................................Browser basics................................................Browser bookmarks..............................................Web feeds..................................................Browser options................................................Browser security................................................. Browser push................................................Browser shortcuts............................................... Troubleshooting................................................Date, time and alarm..............................................Set the date and time manually..........................................Get the date and time from the wireless network automatically................................. Change what appears on the display when your device is charging..............................Change the clock face...............................................
Page 6 Typing input methods..............................................Typing options................................................Spelling checker................................................. Custom dictionary..............................................AutoText..................................................Typing shortcuts................................................. Troubleshooting................................................Language..................................................Change the display language........................................... Add a display language............................................. Delete a display language............................................Change the typing input language.......................................... Change the display options for contacts......................................... Troubleshooting................................................Display and keyboard..............................................Backlighting................................................
Page 7 View the size of an application database........................................ Check for application updates..........................................Troubleshooting................................................BlackBerry Device Software............................................About updating the BlackBerry Device Software....................................Update the BlackBerry Device Software over the wireless network..............................Return to the previous version of the BlackBerry Device Software..............................
Page 8 Delete the previous version of the BlackBerry Device Software................................Check for BlackBerry Device Software updates that you can install over the wireless network...................... About updating the BlackBerry Device Software from a web site............................... Update the BlackBerry Device Software from a web site..................................
Page 9 SIM card..................................................About the SIM card phone book..........................................Add a contact to your SIM card..........................................Copy contacts from your SIM card to your contact list..................................Copy a contact from your contact list to your SIM card..................................Change a SIM card contact............................................Delete a SIM card contact............................................
Page 10 Set the number of icons that appear on the Home screen................................... Turn on event sounds..............................................Assign ring tones and alerts to a contact........................................ TTY support................................................. Voice dialling................................................AutoText..................................................BrickBreaker................................................About BrickBreaker..............................................BrickBreaker capsules..............................................BrickBreaker scoring..............................................Play BrickBreaker............................................... Adjust the volume..............................................Set the paddle speed..............................................
Page 11: Welcome To Blackberry
Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications.
Page 12: Find More Information
Welcome to BlackBerry! Find more information • Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com: Find software, applications and accessories for your device.
Page 13: Navigation And Typing
Welcome to BlackBerry! Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Actions Menu key •...
Page 14: Send An Email Message
User Guide Welcome to BlackBerry! 2. Click Set Ring Tones/Alerts. 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ringtone, click a ringtone in the Ring Tone field.
Page 15: Schedule An Appointment
Take a picture, 13 Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. On the Home screen, click the Browser icon.
Page 16: Troubleshooting Basics
In the Bluetooth setup application, click Search or Listen. 2. If necessary, click a Bluetooth-enabled device. 3. If necessary, type the passkey for the Bluetooth-enabled device on your BlackBerry® device. 4. If necessary, type the passkey for the Bluetooth-enabled device on the Bluetooth-enabled device.
Page 17: I Am Not Receiving Messages
I am not receiving messages Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
Page 18: The Battery Is Not Charging
Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop Software from www.blackberry.com.
Page 19: Shortcuts
To check your voice mail, press and hold 1 . • To send an incoming call to voice mail, press and hold the Volume Down key on the right side of your BlackBerry® device. • To set up speed dial for a contact, on the Home screen or in the phone application, press and hold the key that you would like to assign speed dial to.
Page 20: Typing Shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again.
Page 21: Browser Shortcuts
User Guide Shortcuts • If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ringtones, and videos, press the Volume Up key until you reach the highest volume setting, and then press the Volume Up key four times quickly. Pictures To pan a picture, you must first be zoomed in.
Page 22: Calendar Shortcuts
User Guide Shortcuts Calendar shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No. •...
Page 23: Phone
Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages.
Page 24: Place A Call On Hold
To turn off mute, press the Play/Pause/Mute key again. Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. During a call, press the Menu key. 2. Click Hold.
Page 25: Emergency Calls
During a call, press the Menu key. 2. Click Activate Speakerphone. Do not hold your BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your device.
Page 26: Make An Emergency Call
Make an emergency call Perform one of the following actions: • If your keyboard or BlackBerry® device is unlocked, from the Home screen, press the Send key. Type the emergency number. Press the Send key. • If your keyboard is locked, type the emergency number. Press the Send key.
Page 27: Volume
Volume Adjust the volume • To increase the volume, press the Volume Up key on the right-hand side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right-hand side of your device. •...
Page 28: Voice Mail
Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. From the Home screen, press the Send key.
Page 29: Conference Calls
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organisation or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 30: Call Logs
User Guide Phone 2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together and not if you create a conference call meeting in the calendar.
Page 31 User Guide Phone You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days. View call logs in the messages application From the Home screen, press the Send key.
Page 32: Call Waiting
10. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. From the Home screen, press the Send key. 2. Press the Menu key.
Page 33: Call Forwarding
For more information, contact your wireless service provider. Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. From the Home screen, press the Send key. 2. Press the Menu key.
Page 34: Call Blocking
To use the blocked calling feature, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password.
Page 35: Fixed Dialling
Phone Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. From the Home screen, press the Send key.
Page 36 User Guide Phone Turn on fixed dialling To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. From the Home screen, press the Send key. 2.
Page 37: Smart Dialling
User Guide Phone Delete a contact from your fixed dialling list From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List. 5. Highlight a contact. 6. Press the Menu key. 7.
Page 38: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 39: Multiple Phone Numbers
Phone About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils.
Page 40: Phone Options
User Guide Phone You can change call waiting, call forwarding and voice mail options for each phone number associated with your device. Switch the active phone number From the Home screen, press the Send key. 2. Click your phone number at the top of the screen. 3.
Page 41: Turn Off The Prompt That Appears Before You Delete Items
User Guide Phone • To request that your phone number be hidden, change the Restrict My Identity field to Always. • To request that your phone number be displayed, change the Restrict My Identity field to Never. • To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined.
Page 42: Phone Shortcuts
To check your voice mail, press and hold 1 . • To send an incoming call to voice mail, press and hold the Volume Down key on the right side of your BlackBerry® device. • To set up speed dial for a contact, on the Home screen or in the phone application, press and hold the key that you would like to assign speed dial to.
Page 43: I Cannot Check My Voice Mail
My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click SIM Card. Highlight the phone number.
Page 44: Voice Commands
"Check my phone number" If you have multiple phone numbers associated with your BlackBerry® device, say this voice command to check your active phone number. "Check signal strength" Say this voice command to check your wireless coverage level.
Page 45: Change The Language For Voice Commands
Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically.
Page 46: Improve Voice Recognition
• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device.
Page 47: Messages
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks or memos that you create. In a message, calendar entry, task or memo, press the Menu key. 2. Click Check Spelling. 3.
Page 48: Sending Messages
Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them.
Page 49 User Guide Messages 7. Click Send. Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. On the Home screen, click the Messages icon.
Page 50: Managing Messages
User Guide Messages Related topics View the size of an MMS message before sending it, 67 Reply to a message In a message, press the Menu key. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected. In a message, press the Menu key.
Page 51 User Guide Messages 2. Highlight a message. 3. Press the Menu key. 4. Click Save. Search for text in a message, in an attachment or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. In a message, in an attachment or on a web page, press the Menu key.
Page 52: Email Messages
2. Click Delete Original Text. File an email message To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 53 7. Click File. Attach a file to an email message To attach a file saved on your organisation's network, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. When you are composing an email message, press the Menu key.
Page 54: Email Message Filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Page 55 User Guide Messages 7. Type a name for the email message filter. 8. Set the email message filter options. 9. Press the Menu key. 10. Click Save. Create an email message filter based on a contact or subject On the Home screen, click the Messages icon. 2.
Page 56 Messages Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter On the Home screen, click the Messages icon.
Page 57: Email Message Folders
You can add flags to email messages that you receive or send as a reminder to you or the recipients to follow up with the messages. You can use flags of different colours, add follow-up notes and set due dates so that your BlackBerry® device reminds you to return to the email messages.
Page 58: Email Message Options
4. Press the Menu key. 5. Click Save. Set an out-of-office reply To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 59 5. If the Message Services field appears, set this field to the appropriate email account. • To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields.
Page 60 To view pictures in an HTML email message, press the Menu key. Click Get Images. Turn off the prompt that appears before downloading external pictures in HTML email messages Some HTML email messages contain links to external pictures on the Internet. By default, your BlackBerry® device prompts you before downloading external pictures.
Page 61: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry-enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry-enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account.
Page 62: Sms Text Messages
You can forward SMS text messages as PIN messages or email messages. If your BlackBerry® device is connected to a CDMA network, you can also send an SMS text message to an email address.
Page 63: Change Your Ringtone
User Guide Messages • Press the Menu key. Click Choose Contact. Click a contact. • Type a phone number that can receive SMS text messages (include the country code and area code). • If your device is connected to a CDMA network, you can type an email address. 5.
Page 64 Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application.
Page 65: Cell Broadcasting
Turn on cell broadcasting To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID for a cell broadcast channel.
Page 66 User Guide Messages 4. Change the Cell Broadcasting Service field to On. • If one or more cell broadcast channels appear on the screen, select the check box beside the channel. • If no cell broadcast channels appear on the screen, highlight the Empty field. Press the Menu key. Click Add Channel. Type the channel ID and a nickname.
Page 67: Mms Messages
You can send and receive media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg or .mov files in MMS messages. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list beside the My Number field at the top of the screen in the phone application.
Page 68: Mms Message Attachments
User Guide Messages • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears for, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Click the new location. Related topics Attach a media file to an MMS message, 66 Resize a picture before you send it as an attachment...
Page 69: Mms Message Options
User Guide Messages Add a contact to your contact list from an MMS message In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment. 4. Press the Menu key. 5. Click Add to Contacts. Save a media file from an MMS message In an MMS message, press the Menu key.
Page 70: Message List Options
User Guide Messages 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming On the Home screen or in a folder, click the Options icon. 2. Click MMS. 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. 4.
Page 71: Change How A Message List Displays Messages
• To set an outline colour for email messages that are sent to your BlackBerry® device through a BlackBerry Enterprise Server, change the Enterprise Messages field. • To set an outline colour for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field.
Page 72: Hide The New Or Unopened Message Indicator
About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
Page 73: Hide Sent Messages
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. For more information, contact your administrator.
Page 74: Reset A Blocked Message Counter
User Guide Messages 5. Press the Menu key. 6. Click Save. Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list.
Page 75: S/Mime-Protected Messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed.
Page 76 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
Page 77 3. Click Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature. Your device trusts the certificate chain.
Page 78 Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain.
Page 79 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 80 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen or in a folder, click the Options icon.
Page 81: Ibm Lotus Notes Native Encrypted Messages
(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager.
Page 82: Pgp Protected Messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed.
Page 83 Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically.
Page 84 The message is strongly encrypted. The message is weakly encrypted. Digital signature indicators for PGP protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
Page 85 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 86 Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not previously sent a message to or received a message from. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message.
Page 87 I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages or you might have received the message from an email account that does not support...
Page 88: Message Shortcuts
I cannot send messages Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area.
Page 89: I Cannot File Email Messages
I am not receiving messages Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
Page 90 The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 91: I Cannot Turn On Cell Broadcasting
Email message filters, 52 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support.
Page 92: Attachments
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If you delete an email message that contains an attachment that you have downloaded, the attachment is not deleted from your device. If you save an email message that contains an attachment that you have viewed, the email message and the attachment are saved in the device memory until you delete the email message.
Page 93 Locate a file saved on your organisation's network, 91 Locate a file saved on your organisation's network To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 94: Send A File As An Attachment
Send a file as an attachment, 92 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 95: Managing Files And Attachments
User Guide Attachments Managing files and attachments View properties for an attachment You can view the size, author, publication date and other attachment properties for an attachment. In an attachment, press the Menu key. 2. Click Retrieve Info or View Info. View properties for a file You can view the size, author, publication date and other properties for a file.
Page 96: Documents
Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. When the "Password protected document" message appears, press the Escape key.
Page 97: Spreadsheets
User Guide Attachments Spreadsheets Move to a specific cell In a spreadsheet, press the Menu key. 2. Click Go to Cell. 3. Type the cell co-ordinates. 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets In a spreadsheet, press the Menu key.
Page 98: Media Files
User Guide Attachments • To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key. 5. Click Save. Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.
Page 99: Vcard Contact Attachments
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact.
Page 100: Troubleshooting
Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
Page 101: Media
User Guide Media Media Audio and video files Play a media file On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 117 Transfer a file between your device and your computer in mass storage mode or MTP, 118...
Page 102: Shuffle Songs
User Guide Media Fast-forward or rewind a media file Click the progress bar when playing a media file. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video or voice note, press the Play/Pause/Mute key again.
Page 103: Adjust The Volume
Media Adjust the volume • To increase the volume, press the Volume Up key on the right-hand side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right-hand side of your device. •...
Page 104: Display Closed Captions In Videos
You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device or media card. You create an automatic playlist by specifying criteria for artists, albums or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the automatic playlist.
Page 105 User Guide Media Create a standard playlist On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click New Playlist. 5. Click Standard Playlist. 6. Type a name for the playlist. 7. Press the Menu key. 8.
Page 106 User Guide Media 10. Click Save. Related topics Shuffle songs, 100 Delete a song from a playlist On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click a standard playlist. 5. Highlight a song. 6.
Page 107: Video Recorder
Delete a media file or folder., 112 Video recorder Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Record a video To perform this task, you might need to have a media card inserted in your BlackBerry®...
Page 108: Change The Location For Storing Videos
User Guide Media 6. Press the Menu key. 7. Click Save. Apply a colour effect to videos You can apply a sepia or black-and-white colour effect to videos that you record. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3.
Page 109: Camera
User Guide Media Camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture On the Home screen, click the Camera icon.
Page 110: Change The Autofocus Setting
User Guide Media 5. Press the Menu key. 6. Click Save. Related topics Move a media file, 111 Change the location for storing videos, 106 Change options to compensate for different light conditions in pictures You can change the default flash setting, if available, and white balance of the pictures that you take. On the Home screen, click the Camera icon.
Page 111: Pictures
Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment in an MMS message or highlight a picture on a web page.
Page 112: Use A Picture As Your Device Wallpaper
User Guide Media Use a picture as your device wallpaper On the Home screen, click the Media icon. 2. Click Pictures. 3. Browse to a picture. 4. Click Set As Wallpaper. View pictures as a slide show A slide show displays all the pictures in a category or folder in sequence. On the Home screen, click the Media icon.
Page 113: Managing Media Files
Rename a playlist, 104 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. On the Home screen, click the Media icon. 2. Click the Pictures icon.
Page 114: View Properties For A Media File
User Guide Media 3. Click Explore. 4. Navigate to a folder that contains media files. 5. Highlight a media file. 6. Press the Menu key. 7. Click Move. 8. Navigate to the new location. 9. Click a folder. 10. Click Move Here. Related topics Change the location for storing pictures, 107 Change the location for storing videos, 106...
Page 115: Memory And Media Cards
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. Depending on your device model, you may not be able to format your device memory.
Page 116: Turn Off Media Card Support
3. Do one of the following actions: • To use mass storage mode to transfer files between your BlackBerry device and computer, set the Mass Storage Mode Support field to On. If necessary, change the Auto Enable Mass Storage Mode When Connected field.
Page 117: About Compression
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
Page 118: Transferring And Downloading Media Files
Media Repair your media card or device memory CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or device memory. On the Home screen or in a folder, click the Options icon.
Page 119: Transfer A File Between Your Device And Your Computer Using The Roxio Media Manager
To perform this task, mass storage mode must be turned on. Using BlackBerry® Media Sync, you can synchronise specific iTunes playlists and Windows Media® Player playlists to your BlackBerry device or a random selection of your songs that are not in a playlist.
Page 120: Save A Media File From A Web Page
Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer, or your device memory and computer.
Page 121: Download A File Or An Attachment
Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment in an MMS message or highlight a picture on a web page.
Page 122: Media Shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. •...
Page 123: Troubleshooting
Try one of the following actions: • If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode or MTP.
Page 124 My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device.
Page 125 User Guide Media Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilisation in the camera options. Some features are not available on my device The availability of certain features on your BlackBerry®...
Page 126: Browser
3. Press the Enter key. Search the Internet To perform this task, your email account must use the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. On the Home screen, click the Browser icon.
Page 127 Extra fees might apply for using a different browser. For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. On the Home screen, click the Browser icon.
Page 128: Viewing, Copying And Forwarding Addresses
User Guide Browser Return to the home page On a web page, press the Menu key. 2. Click Home. Close the browser On a web page, press the Menu key. 2. Click Close. Viewing, copying and forwarding addresses View the address for a web page On a web page, press the Menu key.
Page 129: Browser Bookmarks
User Guide Browser 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page On a web page, click a media file.
Page 130 Extra fees might apply for using a different browser. For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. On a web page, press the Menu key.
Page 131 User Guide Browser 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark. Add a bookmark folder for web pages On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks. 4. Highlight a bookmark folder. 5.
Page 132: Web Feeds
If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB.
Page 133: Browser Options
User Guide Browser 3. Click Get Audio. Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. •...
Page 134: Change Javascript Options
User Guide Browser 3. Click Options. 4. Click General Properties. 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. On the Home screen, click the Browser icon.
Page 135: Change Display Options For Web Pages
6. Press the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. On a web page, press the Menu key. 2. Click Set Encoding.
Page 136 You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ringtones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device or might use a different name.
Page 137: Browser Security
Gears is an extension to the browser application that provides a richer browsing experience. Gears can store information on your BlackBerry® device or media card that you entered into a web site for use during subsequent visits to the web site. Gears can also help web sites provide customised content to you if you choose to share your location with that web site.
Page 138 About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.
Page 139 User Guide Browser Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server.
Page 140: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available.
Page 141: Browser Shortcuts
To move to the bottom of a web page, press 8 . Troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Check that your BlackBerry® device is connected to the wireless network.
Page 142: I Cannot Set Up Automatic Synchronization For Bookmarks
I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using.
Page 143: Date, Time And Alarm
12. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. On the Home screen or in the Applications folder, click the Clock icon.
Page 144: Change The Clock Face
User Guide Date, time and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. On the Home screen or in the Applications folder, click the Clock icon. 2.
Page 145: Turn On The Alarm
User Guide Date, time and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. •...
Page 146: Set The Timer
User Guide Date, time and alarm 2. Press the Menu key. 3. Click Stopwatch. 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. •...
Page 147 (such as email messages or browser service). If your email account uses a BlackBerry® Enterprise Server, you might not be able to update your time zone data. For more information, contact...
Page 148: Contacts
4. Type a name for the custom contact list field. 5. Press the Enter key. You can synchronise custom contact list fields on your BlackBerry® device with the email application on your computer. For more information about synchronising custom contact list fields, see the BlackBerry Desktop Software Online Help.
Page 149: Delete A Contact
4. Click Delete. Search for contacts in your organisation's address book To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Contacts icon.
Page 150: Customising Contacts
Your BlackBerry® device bases the volume for custom ringtones on the volume that you set in the active notification profile. Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts.
Page 151: Mailing Lists
8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer.
Page 152 User Guide Contacts Create a mailing list On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group. 4. Type a name for the mailing list. 5. Press the Menu key. 6. Click Add Member. 7.
Page 153: Multiple Contact Lists
About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device.
Page 154 You can only synchronise the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronise it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 155: Calendar
User Guide Contacts Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.
Page 156: Schedule A Meeting
If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 157: Check Spelling
Meetings Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. On the Home screen, click the Calendar icon.
Page 158: Respond To A Meeting Invitation
To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organisation.
Page 159 Delegate a meeting invitation, 157 Delegate a meeting invitation To perform this task, you must be using IBM® Lotus Notes® and your email account must be associated with a version of the BlackBerry® Enterprise Server that supports this feature. If you do not have the option to delegate a meeting invitation, you might be able to forward meeting invitations instead. You might not have the option to delegate a meeting invitation if the meeting organiser has turned off meeting delegation.
Page 160: Conference Call Meetings
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organisation or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 161: Calendar Options
Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. On the Home screen, click the Calendar icon.
Page 162 User Guide Contacts 4. Click General Options. 5. Change the Default Reminder field. 6. Press the Menu key. 7. Click Save. Related topics Change the snooze time for reminders, 160 Change the start and end time for days On the Home screen, click the Calendar icon. 2.
Page 163 7. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device...
Page 164: Multiple Calendars
About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device.
Page 165 User Guide Contacts 6. Press the Menu key. 7. Click Save. Change the calendar that reminds you about appointments On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click a calendar. 5. Change the Display Reminders field. 6.
Page 166: Tasks
I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organiser is not using a BlackBerry® device that supports the Join Now feature or if the meeting organiser did not enter the conference call information correctly. If the Join Now option appears and your device is connected to a CDMA network, you might need to change your smart dialling options so that you can enter the conference call using the Join Now option.
Page 167: Hide Completed Tasks
User Guide Contacts 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly or monthly recurring appointment, meeting or task. Setting a particular day or date: Set whether the monthly or yearly recurring appointment, meeting or task recurs on a particular day (for example, on the last Friday of each month).
Page 168: Task List Options
User Guide Contacts 3. Press the Menu key. 4. Click Forward As. 5. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks or memos that you create. In a message, calendar entry, task or memo, press the Menu key. 2.
Page 169: Memos
On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo On the Home screen or in the Applications folder, click the MemoPad icon.
Page 170: Memo List Options
User Guide Contacts Change a memo On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit. 5. Change the memo information. 6. Press the Menu key. 7.
Page 171: Categories
Category names are not case sensitive. More than one category can apply to a contact, task or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronises with the task in Lotus Notes.
Page 172: Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternative function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 173: Convert A Measurement
User Guide Contacts Convert a measurement On the Home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. Press the Menu key. 4. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric. •...
Page 174: Ring Tones, Sounds, And Alerts
About ring tones, sounds and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only and All Alerts Off.
Page 175: Change A Sound Profile
User Guide Ring tones, sounds, and alerts Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. On the Home screen, click the Sounds icon.
Page 176: Assign Ring Tones And Alerts To A Contact
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device.
Page 177: Led Notification
User Guide Ring tones, sounds, and alerts LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colours to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device.
Page 178: Troubleshooting
My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your device vibrates or rings until the caller or the wireless network ends the connection.
Page 179: Typing
User Guide Typing Typing Typing basics Cut, copy and paste text With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5.
Page 180: Typing Input Methods
Switch typing input methods when you are typing Your BlackBerry® device displays a typing input method indicator in the upper-right corner of the screen. SureType® technology is the default typing input method for most text fields. Multi-tap is the default typing input method for phone number and password fields.
Page 181: Typing Options
Typing options Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognises contacts when you type them. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input.
Page 182: Spelling Checker
• To stop checking spelling, press the Menu key. Click Cancel Spell Check. Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. Place the cursor in the underlined word. 2. Press the Menu key 3.
Page 183: Check Spelling Automatically Before Sending Email Messages
Stop displaying spelling suggestions in the list that appears when you type By default, if you start typing a letter combination that your BlackBerry® device does not recognise, spelling suggestions appear in bold in the list that appears when you type.
Page 184: Custom Dictionary
About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same dictionary, if you are using the SureType input method, words that you add to your custom dictionary are displayed in the list that appears when you type.
Page 185: Change A Word In The Custom Dictionary
7. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognises contacts when you type them. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input.
Page 186: Autotext
Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 187: Typing Shortcuts
User Guide Typing Change an AutoText entry On the Home screen or in a folder, click the Options icon. 2. Click AutoText. 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save. Delete an AutoText entry On the Home screen or in a folder, click the Options icon.
Page 188: Troubleshooting
User Guide Typing • To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Slide your finger on the trackpad to the right. In the second list that appears, highlight the word that you want to type.
Page 189: Language
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen or in a folder, click the Options icon.
Page 190: Change The Display Options For Contacts
Troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
Page 191: Display And Keyboard
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting On the Home screen or in a folder, click the Options icon.
Page 192: Set Owner Information
4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. On the Home screen or in a folder, click the Options icon. 2. Click Owner.
Page 193 User Guide Display and keyboard You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customise the appearance of folders that you create and move application icons into folders and out of folders. Add an application folder On the Home screen, press the Menu key.
Page 194: Keyboard
User Guide Display and keyboard Set the number of icons that appear on the Home screen On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Accessibility. 4. Change the Grid Layout field. 5. Press the Menu key. 6.
Page 195: Themes
Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience keys on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
Page 196: Troubleshooting
Troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackpad or press a key. My display changed Depending on your theme, display options such as icons, fonts and your Home screen background, might change when you switch themes.
Page 197: Search
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®...
Page 198: Search For Messages By Contact Or Subject
CAUTION: If you delete a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. On the Home screen, click the Messages icon. 2. Highlight a message.
Page 199: View A List Of Saved Searches
User Guide Search Search for text in a message, in a file or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. In a message, in a file, in an attachment or on a web page, press the Menu key. 2.
Page 200: Organiser Data
To stop a search, press the Escape key. Search for contacts in your organisation's address book To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Contacts icon.
Page 201: Search Shortcuts
User Guide Search Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. •...
Page 202: Synchronisation
If wireless data synchronisation or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronisation tool of the BlackBerry® Desktop Manager to synchronise your organiser data and email messages. For more information, see the BlackBerry Desktop Software online help.
Page 203: Prerequisites: Synchronising Organiser Data Over The Wireless Network
To stop synchronising organiser data over the wireless network, change the Wireless Synchronization field to No. About synchronisation conflicts A synchronisation conflict occurs when you change the same email message or organiser data item on your BlackBerry® device and in the email application on your computer.
Page 204: Manage Email Reconciliation Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry® device data, including messages, organiser data, fonts, saved searches and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager.
Page 205: Delete Device Data, Third-Party Applications Or Media Card Files
Delete device data, third-party applications or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it.
Page 206 You can only synchronise the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronise it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 207: Bluetooth Technology
Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 metres).
Page 208: Connect To A Paired Bluetooth-Enabled Device
Connect to a paired Bluetooth-enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the devices are within range.
Page 209: Send A Media File
7. Press the Menu key. 8. Click Save. Delete a paired Bluetooth-enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled device. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options.
Page 210: Bluetooth Technology Options
SIM Access: If your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging and MMS messaging) are not available on your device, and phone services are accessible only through the car kit.
Page 211: Restrict Outgoing Calls
Wireless Bypass: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronise your organiser data without using a connection to the wireless network.
Page 212: Turn Off Bluetooth Connection Notification
Bluetooth technology 2. Click Bluetooth Options. 3. Press the Menu key. 4. Click Options. 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save. Turn off Bluetooth connection notification On the Home screen, click the Manage Connections icon.
Page 213: Turn Off A Bluetooth Profile
7. Click Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. On the Home screen, click the Manage Connections icon.
Page 214: Troubleshooting
• If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device. • If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time.
Page 215: Gps Technology
If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless service provider.
Page 216: Prevent Others From Tracking Your Location
6. Click Save. Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device. For more information, contact your administrator. On the Home screen or in a folder, click the Options icon.
Page 217: Maps
• To specify a location for a contact, type the contact name in the Enter (or Select) Start Location field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am.
Page 218 • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am.
Page 219: Navigation
9. Click Lookup Address. Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations that you have bookmarked.
Page 220: Maps Bookmarks
User Guide Maps Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3.
Page 221: Map Options
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. On a map, press the Menu key.
Page 222 5. Click Save. View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. On the Home screen, click the Media icon.
Page 223: Map Shortcuts
Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, check that your device is connected to the wireless network.
Page 224: Applications
About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message.
Page 225: Close An Application So That It Is Not Running
Using an existing PayPal® account, you can buy and download items over the wireless network to your device. Items that you buy are stored in BlackBerry App World on the My World screen. To download BlackBerry App World, visit www.blackberryappworld.com.
Page 226: About Social Networking Applications
About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status and more.
Page 227: Delete A Third-Party Application
Applications Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. On the Home screen or in a folder, highlight a third-party application.
Page 228: Troubleshooting
I cannot add, update or return to the previous version of an application Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application.
Page 229: Blackberry Device Software
The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data and the number of applications on your BlackBerry device. You cannot use your device or make emergency calls when the update is in progress. During the update, your device might reset or display a white screen momentarily - this is expected.
Page 230: Return To The Previous Version Of The Blackberry Device Software
Delete the previous version of the BlackBerry Device Software If you update your BlackBerry® Device Software, the previous version of the software might be stored on your BlackBerry device for up to 30 days. To increase the amount of application memory on your device, you can remove the previous version manually.
Page 231: Update The Blackberry Device Software From A Web Site
BlackBerry Device Software The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan.
Page 232 My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card.
Page 233: Wireless Network Coverage
Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages and browser service) on your BlackBerry® device so that only phone and SMS text messaging are available. You can also set your device to turn off data services when roaming.
Page 234: Wireless Networks That Your Device Connects To
User Guide Wireless network coverage Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Pearl™ 9100 smartphone •...
Page 235: Roaming
For more information about roaming and roaming fees, contact your wireless service provider. Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS® network.
Page 236: Preferred Wireless Network List
If your device includes Wi-Fi® support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and Internet browsing over the Wi- Fi connection.
Page 237: Delete A Wireless Network From The Preferred Wireless Network List
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list.
Page 238: Troubleshooting
Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly. • If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your device correctly.
Page 239: Wi-Fi Technology
About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages and so on.
Page 240: Connect To A Wi-Fi Network Using The Push Button Setup Method
4. Click the access point or router that is enabled with Wi-Fi Protected Setup. 5. In the dialog box that appears, click Next. Your BlackBerry® device creates and displays a PIN. 6. On your access point or router administration screen, type the PIN.
Page 241: About Wi-Fi Profiles
To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options. About Wi-Fi profiles When you connect to a Wi-Fi® network, you can save the connection information in a Wi-Fi profile so that your BlackBerry® device connects to the Wi-Fi network automatically next time.
Page 242: Prevent Your Device From Connecting To A Wi-Fi Network
4. Press the Menu key. 5. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enable. Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually If a known hotspot requires you to log in manually or if you have saved a Wi-Fi®...
Page 243 If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate:...
Page 244 If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi- Fi® network. IP Address: Type the IP address for your device.
Page 245: Uma Connection Settings
Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks.
Page 246: Wi-Fi Technology Troubleshooting
• Check that the connection options in the Wi-Fi setup application are correct. If you have already checked these options, check that the advanced connection options for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks.
Page 247: Power, Battery And Memory
Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your device.
Page 248: Format The Device Memory Or A Media Card
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. Depending on your device model, you may not be able to format your device memory.
Page 249: The Application Memory On My Device Is Low
The application memory on my device is low When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists applications and languages that you do not use frequently. You can delete applications and languages in this list.
Page 250: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change.
Page 251: Change A Sim Card Contact
Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application.
Page 252: About Sim Card Security
About SIM card security You can protect your SIM card with a PIN to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type in the PIN.
Page 253: Security
About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
Page 254: Lock The Keyboard
Delete device data, third-party applications or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it.
Page 255: Password Keeper
User Guide Security Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters and symbols.
Page 256 User Guide Security View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3.
Page 257: Encryption
About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it.
Page 258: About File Encryption
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
Page 259: About Encryption Keys
Security Set encryption strength If encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. On the Home screen or in a folder, click the Options icon.
Page 260: Memory Cleaning
4. Click Memory Cleaning. 5. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean...
Page 261: Certificates
User Guide Security • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save. Delete sensitive application data from the temporary device memory On the Home screen or in a folder, click the Options icon.
Page 262 When you enrol with a certificate authority profile, the latest certificate is downloaded to your BlackBerry device and added to your certificate list. The certificate authority profiles show the status of the certificate. If the certificate is scheduled to expire soon, you can re-enrol with the certificate authority profile to receive an updated certificate.
Page 263 This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device) or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
Page 264: Delete A Certificate
To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen or in a folder, click the Options icon.
Page 265: Certificate Status
Status indicators for certificates and certificate authority profiles Status indicators for certificates The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.
Page 266 • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
Page 267: Certificate Options
User Guide Security Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organisation.
Page 268 10. Press the Menu key. 11. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store On the Home screen or in a folder, click the Options icon.
Page 269: Pgp Keys
User Guide Security Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certificate. On the Home screen or in a folder, click the Options icon.
Page 270 User Guide Security 8. Press the Menu key. 9. Click Search. 10. Click a PGP key. 11. Click Add PGP Key to Key Store. Download a personal PGP key from the PGP Universal Server On the Home screen or in a folder, click the Options icon. 2.
Page 271 This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on your BlackBerry® device), or not trusted (the PGP key is not explicitly trusted and is not associated with a trusted PGP key on your device and a chain of digital signatures to a trusted key does not exist).
Page 272 7. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. On the Home screen or in a folder, click the Options icon.
Page 273 7. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server.
Page 274 11. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store On the Home screen or in a folder, click the Options icon.
Page 275: Certificate Servers
• Check that your organisation permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type.
Page 276: Change Connection Information For A Certificate Server
Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name:...
Page 277: Key Stores
7. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) •...
Page 278: Change The Key Store Password
6. Press the Menu key. 7. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store On the Home screen or in a folder, click the Options icon.
Page 279: Change The Service That Your Device Uses To Download Certificates
Turn off automatic backup and restore of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data.
Page 280: Smart Cards
You can use a smart card for two-factor authentication when you unlock your device, or you can use a software token for two-factor authentication when you use your device with RSA® software as a hardware token. If you have a Wi-Fi® enabled BlackBerry device, you can also use a software token for two-factor authentication when you log in to a VPN or connect to a Wi-Fi network.
Page 281: Import A Certificate From A Smart Card
Wi-Fi network Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. On the Home screen or in a folder, click the Options icon.
Page 282 About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field.
Page 283 If you have encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device.
Page 284: Software Tokens
About software tokens You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might also need a software token to connect to your organisation's network using a Wi-Fi network. A software token includes a token code that your device regenerates periodically and a PIN.
Page 285: Vpn Settings
About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organisation uses a VPN to control access to its network, you might be able to log in to the VPN and access your organisation's network using a Wi-Fi network.
Page 286: About Security Self-Tests
11. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. On the Home screen or in a folder, click the Options icon.
Page 287 About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example a share price application might need to connect to the Internet to retrieve the latest share prices. You might have to set the APN that the third-party application uses for this connection.
Page 288: Turn Off A Prompt For A Third-Party Application Connection
Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator.
Page 289 Interaction permissions for third-party applications Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings: Specify whether third-party applications can turn on or turn off your device or change device options, such as display options.
Page 290: Troubleshooting
Troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP or DSML certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •...
Page 291 My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password.
Page 292: Service Books And Diagnostic Reports
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry®...
Page 293: Diagnostic Reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
Page 294: Wi-Fi Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 295 Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
Page 296 User Guide Service books and diagnostic reports 10. Click Save.
Page 297: Accessibility Options
Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning.
Page 298: Use Greyscale For The Screen Display
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device.
Page 299: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 300: Voice Dialling
User Guide Accessibility options Voice dialling Make a call using a voice command To perform this task with a Bluetooth®-enabled device such as a handsfree car kit or wireless headset, the paired Bluetooth-enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands.
Page 301: Brickbreaker
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle.
Page 302: Brickbreaker Scoring
To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key on the right-hand side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right-hand side of your device.
Page 303: Submit A Score To The Brickbreaker High Score Web Site
User Guide BrickBreaker 3. Click Options. 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5.
Page 304: Word Mole Game
User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directly above, below or beside each other in the garden, you receive new letters which you can use to form new words.
Page 305: Single-Player Games
Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the Volume Up key on the right-hand side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right-hand side of your device.
Page 306: Multiplayer Games
User Guide Word Mole game 3. Click Resume Game. 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time.
Page 307: Troubleshooting
Troubleshooting I cannot connect to a multiplayer game Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are the game organiser, try resending the invitation. • If you are a game participant, try accepting the invitation again.
Page 308 User Guide Word Mole game Some words that I submit are not recognised Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words.
Page 309: Glossary
BlackBerry-enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
Page 310 User Guide Glossary DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunnelling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module...
Page 311 A private key is a key that only the certificate subject can use. Private key information is not distributed publically. BlackBerry® devices use private keys to sign email messages or PIN messages that users send and to decrypt email messages that users receive.
Page 312 Glossary A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects.
Page 313 User Guide Glossary teletype virtual private network wide area network Wireless Application Protocol Wired Equivalent Privacy Wireless Markup Language Wi-Fi Protected Access WTLS Wireless Transport Layer Security...
Page 314: Legal Notice
WMDRM to access their content. if you decline an upgrade, you will not be able to access content that requires the upgrade. Portions of the BlackBerry® Device Software are copyright © 2007-2008 The FreeType Project ( www.freetype.org). All rights reserved. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs...
Page 315 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright or other licences in order to avoid infringement or violation of third party rights.
Page 316 User Guide Legal notice The terms of use of any RIM product or service are set out in a separate licence or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
Page 317 BADUTE ERE, KONTRATUZ, ZUZENEKO ERANTZUKIZUNEZ EDO BIDEGABEKI (BAITA ARDURAGABEKERIA EDO BESTE ZERBAITENGATIK), BAITA KALTE HORI GERTA DAITEKEELA OHARTARAZI BADA ERE. BlackBerry® Pearl™ 9100 smartphone model number: RCV71UW or RCX71UW BlackBerry® Pearl™ 9105 smartphone model number: RCV72UW or RCX72UW This is a Wi-Fi® enabled device subject to restrictions of use in some member states of the European Community.

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