Toshiba Strata CTX28 System Administrator Manual
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Toshiba Strata CTX28 System Administrator Manual

Voice processing system
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See also: Programming Manual , User Manual
726+,%$
Voice Processing System
June 2004

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Summary of Contents for Toshiba Strata CTX28

  • Page 1 726+,%$ Digital Solutions Division Voice Processing System System Administrator Guide June 2004...
  • Page 2 Strata is a registered trademark of Toshiba Corporation. changes in equipment design or components as engineering or manufacturing methods may warrant. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. CTX-AG-GVMU-VA Trademarks, registered trademarks, and service marks are the property Version A, June 2004 of their respective owners.
  • Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Digital Solutions Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.

  • Page 4: Limited Warranty

    Customer will, at its sole cost and expense, provide the necessary Uninterruptible Power Supply (UPS) equipment as specified by TAIS in the Strata CTX General Description for use with the Strata CTX28 voice processing system at all times. System failures and/or damages resulting from either not using a UPS with the Strata CTX28 voice processing system or the use of a UPS not equivalent to that specified by TAIS are not covered by this warranty.
  • Page 5 Introduction This guide has been customized for your use and describes how to use the Strata CTX28 voice mail processing System Administrator User ID Mailbox (User ID 999). Organization This System Administrator User Guide includes one or more of the following topics.
  • Page 6 Denotes a procedure. Grey words within the printed text denote cross-references. In the electronic version of this document (Strata DK Library CD-ROM See Figure 10 or FYI Internet download), cross-references appear in blue hypertext. Strata CTX28 Voice Processing System Administrator Guide 06/04...
  • Page 7 Strata CTX28 Voice Processing System Programming Manual • Strata CTX Library CD-ROM For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX28 Voice Processing System documentation and enables you to view, print, and download current publications. Strata CTX28 Voice Processing System Administrator Guide 06/04...
  • Page 8 Introduction Related Documents/Media Strata CTX28 Voice Processing System Administrator Guide 06/04...
  • Page 9 Overview Strata CTX28 voice processing has a special User ID mailbox known as the System Administrator User ID mailbox. It is User ID 999, and you access it through the telephone just as any other User ID mailbox. Note The System Administrator mailbox (User ID 999) cannot be assigned to another User ID number.

  • Page 10: Main Menu

    0 Exit User Mode Enter User's first name, press #. Enter User's last name, press #. 7401 # Hang Up The Strata CTX28 system clock controls the time for the GVMU. Figure 1 System Administrator Menu GVMU System Administrator Guide 04/04...
  • Page 11 Record busy-hold music Manage User IDs Add User IDs Set date and time This option is not supported. The Strata CTX28 controls the time for the voice mail. Review system status Return to Main Menu GVMU System Administrator Guide 04/04...
  • Page 12 Overview System Administrator Menu GVMU System Administrator Guide 04/04...
  • Page 13 Features Record System Announcement System announcements are useful in disseminating system-wide information. With this option, you can record an announcement that voice mail plays to every user when he/she accesses his/her mailbox. Users can interrupt the system announcement by selecting from the User Main Menu during playback.
  • Page 14 Features Delete System Announcement Delete System Announcement With this option, you can purge a previously recorded system announcement. 1. From the Main menu, You are prompted to enter the User ID. press  System Administration. 2. From the System Voice mail confirms the deletion. Administration menu, press  Delete System Announcement.
  • Page 15 Features Record the Busy-Hold Music Record the Busy-Hold Music By pressing , the busy-hold music is heard by callers when they elect to hold for a busy extension. Voice mail plays the entire recording before re-trying the busy extension. When the system is delivered, it plays approximately 30 seconds of music. You can replace this music with another recording which plays either music or recorded information about your company or its products and services.
  • Page 16 Features Manage User IDs Manage User IDs Manage User IDs enables you to perform special User ID functions. 1. From the Main menu, You are prompted to enter the User ID. press  System Administration. 2. From the System Voice mail prompts you to enter the User ID. Administration menu, press  Manage User IDs.
  • Page 17 Features Add User IDs Add User IDs 1. From the Main menu, You are prompted to enter the User ID. press  System Administration. 2. From the System Voice mail prompts you to enter the User ID. Administration menu, press  Add User IDs. 3.

  • Page 18: System Distribution Lists

    Features System Distribution Lists System Distribution Lists System lists are available as a special attribute of the System Administrator Main Menu, and are an excellent means of distributing interoffice memos to a large group of people in a timely manner. The lists also eliminate the need of every user creating a similar personal list.You can create up to seven system-wide lists.
  • Page 19 Each system distribution list ( ) in User ID 999 is available to all users and may be accessed when a user sends or forwards a message to a list. For more details, see the Strata CTX28 Voice Processing System User Guide.
  • Page 20 Features System Distribution Lists GVMU System Administrator Guide 04/04...

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