Issues And Workarounds; Vcrm - HP BL860c Release Note

3 Issues and workarounds

The VCRM and VCA undergo rigorous testing before releasing any given version of the product. From HP
test activities to date, the following items have been uncovered that you should keep in mind.

VCRM

Issue: Auto update appears to complete successfully, but no files are downloaded.
Description: This situation can occur when no VCA is configured to use the VCRM and no operating
system is selected in (Download Integrity Support Packs and ProLiant Support Packs] settings page in
VCRM.
Workaround: To resolve the issue, you must configure at least one VCA to use the VCRM or use the
VCRM's change repository and update settings option and click Next to open Download Integrity
Support Packs and ProLiant Support Packs settings page in VCRM and select any operating system
from the list to be downloaded by the auto update process.
Issue: Selecting Support Pack selects all the components contained in that support pack.
Description: When creating a Custom Software Baseline, if you select a Support Pack, it selects all the
components contained in that Support Pack.
Workaround: You can deselect a component from the Support Pack if you do not want to include it.
Issue: Uploading PSP or ISP from IE 5.5 SP 1 or earlier browsers produces an invalid support pack in
the catalog.
Description: If a ProLiant or Integrity Support Pack is uploaded from a system using Internet Explorer
5.5 with Service Pack 1 or earlier, the upload window shows that the upload process is complete.
However, the copied components are corrupted, thus producing an invalid support pack in the catalog.
These corrupted components do not get replaced with any subsequent uploads, even if they are uploaded
from a supported browser.
Workaround: HP recommends that you stop the VCRM service, locating the repository folder, deleting
the corrupted files, and restarting the VCRM service. Perform an upload from a system with Internet
Explorer 6.0 Service Pack 1 or higher.
Issue:Using the CERN proxy.
Workaround: If you are using the CERN proxy, HP recommends configuring the VCRM to use the HTTP
proxy port instead of the FTP proxy port.
Issue: Proxy Feature Testing.
Description: The following proxy applications were used in the testing of the VCRM Automatic Update
feature using a proxy server. Most of the testing was with default proxy setups and various security
settings. However, different users can define their own site-specific security rules and configure their
own proxy servers in many different ways.
Proxy Application
Microsoft ISA server
Microsoft ISA
WinProxy
Wingate
Issue: The VCRM displays a single driver although two drivers are present.
Description: Both drivers are displayed in the Software version control table and are shown in the
Installed Version column in the VCA.
User Authentication with IP Address Authentication
Password
Yes Yes
No Yes
NA Yes
Yes Yes
Pass/Fail Remark
Pass
Pass
Pass
Fail Uses Java Authentication
VCRM 1 1