Troubleshooting; Troubleshooting Methods; Software Failures; No Terminal Display - HP 6125XLG Installation Manual

Troubleshooting

Troubleshooting methods

When your HP 6125XLG blade switch fails, you can use the following methods to troubleshoot the blade
switch:
At the CLI, use the related commands to display the system running information, and locate the
•
failures.
Locate the failures according to the LED status on the blade switch. For more information, see
•
"LEDs."
View the system and port operating state through the OA module on the enclosure. For more
•
information, see HP BladeSystem Enclosure Setup and Installation Guide.
NOTE:
If you cannot locate failures by following the guidelines in this chapter, contact HP Support.

Software failures

If the configuration environment setup is correct, the configuration terminal displays boot information
when the blade switch is powered on. If the setup is incorrect, the configuration terminal displays nothing
or garbled text.

No terminal display

If the configuration terminal displays nothing when the blade switch is powered on, verify the following
items:
• The Health LED is green, which indicates that the system is operating properly.
The console cable is properly connected.
•
If no problem is found, the following reasons may apply:
The console cable is connected to an incorrect serial interface (the serial interface in use is not the
•
one set on the terminal). To solve this problem, select a correct serial interface.
The console cable fails. To solve this problem, replace the console cable.
•
If you use a converter to connect a laptop and the console cable, make sure the driver for the
•
converter is installed.

Garbled terminal display

If terminal display is garbled, verify that the following settings are configured for the terminal:
• Baud rate—9,600
Data bits—8
•
15