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Problem
The ingredients
are not heated up
completely.
The appliance
does not steam.
Steaming takes
too long or the
steam function
does not work at
all.
Steam is coming
out of the filling
opening.
The steaming light
goes on again
after the steaming
process is finished.
After some time,
the appliance
buzzes again.
The blade unit or
motor unit is
blocked.
The motor unit
gives off an
unpleasant smell
during the first
few times of use.
Possible cause
You want to start a
second steaming
process just after one
has finished.
The pieces in the jar
are too big, there is
too much food in the
jar or you have not
steamed the food long
enough.
You have not put
water in the appliance.
You have not put the
jar on the motor unit
in the correct position.
There is too much
scale in the water
tank.
The lid of the filling
opening is not closed
properly.
The steam outlet on
the motor unit is
blocked by food or by
scale.
The steam hole in the
lid is blocked.
You have
accidentally left the jar
on the base for more
than 10 minutes
without switching off
the appliance.
There is too much
food in the jar.
This is normal.
Solution
Switch off the appliance and allow it to cool down
for a few minutes before you start a second
steaming process.
Cut the food into smaller pieces (2-3cm), decrease
the amount of food in the jar or select a longer
steaming time (max. 20 minutes). Check the recipe
booklet and/or the table in chapter 'Ingredients and
steaming times' to make sure that you select the
correct steaming time for the ingredients you want
to steam or the recipe you want to prepare.
Switch off the appliance and put the right amount
of water in the appliance.
Place the jar on the appliance in the correct
position (see section 'Steaming' in chapter 'Using the
appliance').
Descale the water tank. See chapter 'Cleaning and
maintenance', section 'Descaling'.
Close the lid of the filling opening properly ('click').
Clean the steam outlet with a pointy object without
damaging the seal and follow the descaling
instructions in the future. See chapter 'Cleaning and
maintenance, ' section 'Descaling'.
Remove the valve and clean the steam hole in the
lid properly.
Switch off the appliance within 10 minutes after the
steaming process is finished and then blend the
food or remove it from the jar.
Switch off the appliance and process a smaller
quantity. Do not fill the jar beyond the top edge of
the green blade unit.
If the appliance continues to give off this smell after
you have used it a few times, check whether the
processing quantity and processing time are correct.
See chapter 'Ingredients and steaming times'.
ENGLISH
15
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