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Interference Information
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
2-Line Intercom
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
Speakerphone
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
User's Guide
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna
for radio or television that is "receiving" the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on
a circuit different from that to which the receiving antenna
is connected.
If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television technician
Please read this manual
for additional suggestions. Also, the Federal Communications
before operating product
Commission has prepared a helpful booklet, "How To Identify and
for the first time.
Resolve Radio/TV Interference Problems." This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering
copies.
Notice: The changes or modifications not expressly approved by the
Model 25201
party responsible for compliance could void the user's authority to
operate the equipment.
Hearing Aid Compatibility
Equipment Approval Information
This telephone system meets FCC standards for Hearing Aid
Your telephone equipment is approved for connection to the Public
Compatibility.
Switched Telephone Network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the Technical Requirements for
Licensing
Telephone Terminal Equipment published by ACTA.
1. Notification to the Local Telephone Company
Licensed under US Patent 6,427,009.
On the bottom of this equipment is a label indicating, among
other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request, provide
this information to your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should
contact your local telephone company.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
Introduction
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
CAUTION: When using telephone equipment, there are basic
jack that is also compliant. See installation instructions for details.
safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this
Notes
product and save them for future reference.
• This equipment may not be used on coin service provided by the
Short Glossary of Terminology Used in this
telephone company.
Manual
• Party lines are subject to state tariffs, and therefore, you may
not be able to use your own telephone equipment if you are on a
Hook switch. The part of the phone that pops up to activate the
party line. Check with your local telephone company.
phone line when the handset is lifted from the base.
• Notice must be given to the telephone company upon permanent
Line indicator. The light located next to each of the line buttons; it
disconnection of your telephone from your line.
shows you the status of each line.
• If your home has specially wired alarm equipment connected to
Off-hook. A term used to describe the phone in its active mode
the telephone line, ensure the installation of this product does not
when the handset is off of the base cradle or a line button, along
disable your alarm equipment. If you have questions about what
with the Speaker button, is pressed.
will disable alarm equipment, consult your telephone company or
a qualified installer.
On-hook. A term used to describe the phone in an inactive mode.
US Number is located on the cabinet bottom
Before You Begin
REN number is located on the cabinet bottom
2. Rights of the Telephone Company
Parts Checklist
Should your equipment cause trouble on your line which may
Make sure your package includes the following items:
harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford
you the opportunity to correct the situation; and (3) inform you
Base
of your right to bring a complaint to the Commission pursuant
to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action
Modular Jack Requirements
is required in the operation of its business and not inconsistent
with FCC Rules and Regulations. If these changes are expected to
To properly connect your phone to your
affect the use or performance of your telephone equipment, the
telephone lines, you should identify the type
telephone company must give you adequate notice, in writing, to
of wall jack(s) you have. You will need an
allow you to maintain uninterrupted service.
RJ11C (for a single line) or a RJ14C (for two
lines) type modular phone jack, which might
look like the one pictured here. If you don't
Visit the RCA web site at www.rca.com
have either modular jack, call your local
phone company to find out how to get one installed.
Please do not send any products to the Indianapolis address listed in this
manual or on the carton. This will only add delays in service for your product.
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Temporarily disconnect any equipment connected to the phone,
Thomson Inc.
such as faxes, other phones, or modems.
101 West 103rd St.
Model 25201
Indianapolis, IN 46290-1102
00023042 (Rev. 0 Dom E)
© 2007 Thomson Inc.
07-50
Trademark(s) ® Registered
Printed in China
Marca(s) Registrada(s)
Base Layout
Display
Delete (button)
Menu
(button)
Store
(button)
Mute
(button)
Mute
(indicator)
*Tone
(button)
Volume (button)
Redial/Pause (button)
Speaker (button)
Speaker (indicator)
Installation & Setup
CAUTION: Disconnect the phone cord from the wall outlet
before installing or replacing the batteries.
Installing the Batteries
Your Caller ID phone uses 4 AA-size alkaline batteries for receiving
and storing Caller ID records and for storing the numbers you use for
memory dialing, pulse dialing, redial, and predial functionality.
1. Release latch on battery compartment and remove cover.
2. Insert 4 AA-size alkaline batteries as
shown on the diagram in the battery
compartment.
3. Snap the battery compartment door
back into place and replace the
mounting bracket.
4. If the line cord was previously
connected, re-attach it to the unit
and check your memory locations.
NOTE: If the low battery icon appears in the display, you need to
replace the batteries. It is important that you replace the batteries
as soon as possible in order to maintain Caller ID operation.
IMPORTANT: If you are not going to use the telephone for
more than 30 days, remove the batteries because they may
leak and damage the unit.
Installation
Desktop Installation
To attach the desktop pedestal:
NOTE: Ensure the handset hook is in the DESK position. Adjust it by
pushing up and out of the slot on the base with your thumb, rotate
the hook 180°, and replace it back in the slot.
FIGURE 1
One dual-line jack or one
single-line wall phone jack
To connect LINES 1 + 2:
There are two possible connections.
Refer to Figure 1 if you have one single line (RJ11C) phone jack or
one dual-line (RJ14C) phone jack.
1. Connect one end of either straight telephone line cord to the jack
marked Line 1+2 on the back of the base.
Handset
Handset cord
Desktop
4-wire
pedestal
telephone
2. Connect the other end to the single-line or dual-line wall phone
line cord
jack.
NOTE: If you connect the telephone line cord to the single-line
(RJ11C) wall phone jack, you will only be able to use one telephone
line (either Line 1 or Line 2) but not both lines simultaneously.
Wall plate
Refer to Figure 2 if you have two single-line (RJ11C) phone jacks.
Modular
1. Connect one end of either straight telephone line cord to the jack
telephone
marked Line 1+2 on the back of the base.
line jack
2. Connect one end of the other straight telephone line cord to the
jack marked Line 2 on the back of the base.
3. Connect the other end of each straight telephone line cord to the
two single line wall phone jack.
4. Plug one end of the coiled handset cord into the handset and the
opposite end into the base.
5. Set the Ringer Line 1 and Ringer Line 2 volume switches located
at the back of the base to the desired loudness.
OFF - Telephone will not ring.
LO - Sound will be lowest.
HI - Sound will be loudest.
6. Press the Line 1 button if the Line 1 telephone cord is connected.
Otherwise, press Line 2.
7. The unit is properly installed if you pick up the handset and hear
the dial tone. Otherwise, recheck all installation steps.
To detach the desktop pedestal:
Memory
(buttons)
Review (button)
Dial (button)
Conference
(button)
Line 2
Wall Mount Installation
(Indicator)
Your speakerphone can also be mounted on a wall plate (not
Line 2
(button)
included).
Line 1
(button)
Mic
Hold (button)
Line 1
(Indicator)
Flash/Exit (button)
NOTE: To prevent the handset from falling out of the cradle while
the phone is hanging on the wall, you must set the handset hook
(located on the base) in the WALL position. You will also need to
remove the desktop pedestal if attached.
To connect LINES 1 + 2:
There are two possible connections.
Refer to Figure 1 at beginning of Installation section if you have
one single line (RJ11C) phone jack or one dual-line (RJ14C) phone
jack.
1. Connect one end of either straight telephone line cord to the jack
marked Line 1+2 on the back of the base.
2. Connect the other end to the single-line or dual-line wall phone
jack.
NOTE: If you connect the telephone line cord to the single-line
(RJ11C) wall phone jack, you will only be able to use one telephone
line (either Line 1 or Line 2) but not both lines simultaneously.
Refer to Figure 2 at beginning of Installation section if you have
two single-line (RJ11C) phone jacks.
1. Connect one end of either straight telephone line cord to the jack
marked Line 1+2 on the back of the base.
2. Connect one end of the other straight telephone line cord to the
jack marked Line 2 on the back of the base.
3. Connect the other end of each straight telephone line cord to the
two single line wall phone jack.
4. Slip the mounting holes over the wall plate posts and firmly slide
the unit down into place (wall plate not included).
5. Plug one end of the coiled handset cord into the handset and the
opposite end into the base.
6. Set the Ringer Line 1 and Ringer Line 2 volume switches located
at the back of the base to the desired loudness.
OFF - Telephone will not ring.
LO - Sound will be lowest.
HI - Sound will be loudest.
7. Press the Line 1 button if the Line 1 telephone cord is connected.
Otherwise, press the Line 2 button.
8. The unit is properly installed if you pick up the handset and hear
the dial tone. Otherwise, recheck all installation steps.
Data Port
This phone is equipped with a Line 2 jack for you to connect an
auxiliary phone device, such as a fax machine, computer modem,
FIGURE 2
answering machine, or even a cordless phone. You can install the
Two single-line
phone as described in "Two Lines on a Single Modular Jack", then
wall phone jacks
you can use the Line 2 jack to connect your fax machine and receive
faxes on the phone number for Line 2.
Setting Up the Caller ID Menu
You should not plug the telephone into the modular jack while
setting up the Caller ID menu.
1. Press the Menu button to enter the menu feature configuration
mode.
# 1. >ENG FRA ESP (CID language default English)
# 2. CONTRAST (default level is 3).
# 3. LOCAL AREA CODE
# 4. TONE/PULSE (Default is tone dialing).
2. Press the Menu button to scroll through the 4 menu screens.
3. Use the Review 5 or 6 buttons to select the desired setting.
NOTE: You have 20 seconds following an entry before the phone
returns to the Summary Screen.
Setting the Display Language
This adjustment changes the Caller ID prompts to be displayed in
English, French, or Spanish.
1. Press the Menu button until ENG FRA ESP shows in the display.
2. Use the Review 5 or 6 button to select ENG, FRA or ESP.
3. Press the Menu button to save.
Setting the Contrast
This adjustment allows you to adjust the contrast of the display.
1. Press the Menu button until CONTRAST shows in the display.
2. Use the Review 5 or 6 buttons to select level 1, 2, 3, 4, or 5.
3. Press the Menu button to save.
Setting Your Local Area Code
The telephone uses the programmed area codes to determine the
number format to display when a valid Caller ID signal is received.
Numbers that match the local area code are displayed as seven digits
and are used for dialing back previous numbers. Entering your local
area code will also help you immediately know if the call is local or
long distance when viewing the CID records in the display.
Caller ID Display Messages
NOTE: If you make a mistake and want to start over again, press
the Delete button to delete all of the digits.
The following special messages indicate the status of a message or
1. Press the Menu button until LOCAL AREA CODE shows in
the unit:
the display.
BLOCKED CALL
2. Press the Review 5 button to enter the second and third digit.
3. Press the Review 6 button to enter digit.
CALL WAITING
NOTE: The local area code may also be entered directly by using
the number pad.
4. Press the Menu button to save.
NO CALLS
Setting the Dial Mode
START/END
This adjustment allows you to select tone (touch-tone) or pulse
UNKNOWN CALLER
(rotary) dialing.
1. Press the Menu button until TONE/PULSE shows in the display.
2. Press the Review 5 or 6 buttons to show the current dialing
mode. The default is TONE dialing.
3. To change the dialing mode, press the review key. The display
alternates between the two modes.
Speakerphone Basics
4. Press the Menu button to save.
Speakerphone Location
NOTE: The phone will exit set up after 20 seconds if no buttons are
pressed.
Your phone features a speakerphone for ease of use and convenience
during a phone conversation. At any time during a conversation, you
REMINDER: The time and date are programmed automatically
can lift the handset to stop using the speakerphone. Likewise, when
when the first Caller ID record is successfully received after set up.
you are using the handset, press the Speaker button and place the
handset in the cradle to switch to the speakerphone.
Caller ID Features
For best speakerphone performance, avoid the following:
IMPORTANT: In order to use all of the features of this
• Areas with high background noise. (The microphone might pick up
telephone, you must subscribe to two separate services
these sounds and prevent the speakerphone from going into the
available from your local telephone company: the standard
receiving mode when you finish talking.)
Name/Number Caller ID Service to know who is calling when
• Surfaces affected by vibration.
the phone rings and Caller ID with Call Waiting Service to
know who is calling while you are on the phone.
• Recessed areas such as in a corner, under a cupboard, or next to a
cabinet, which can generate an echo effect.
Summary Screen
Speakerphone Use
The Summary Screen shows the current time, date, and number of
new calls to review. It is displayed until any button is pressed.
Note the following guidelines when using the speakerphone:
NOTE: The number of new calls is displayed until all new calls have
• The speakerphone works similar to a two-way radio in that you
can only listen or talk at one time.
been reviewed.
• Stay reasonably close to the phone so that you can be clearly
Receiving and Storing Calls
heard by the person to whom you are talking.
This unit receives and displays information transmitted by your local
• You can adjust the speaker volume by pressing the volume button
phone company. This information can include the phone number,
continuously or pressing the Review 5 or 6 buttons after
date, and time; or the name, phone number, date, and time. The unit
pressing the Volume button.
can store up to 75 calls for later review. When the memory is full,
• The speakerphone indicator light comes on when the
a new call automatically replaces the oldest call in memory. NEW
speakerphone is in use.
appears in the display for calls received that have not been reviewed.
NOTE: Batteries must be installed for the speakerphone to operate.
Reviewing Call Records
Telephone Basics
• Press the Review 5 or 6 button to view the call records.
• Press the Review 5 button to scroll through the call records from
You can use the telephone by speaking into and listening through
the old one to the next new one.
the handset, or by using the Speakerphone feature. For all
• Press the Review 6 button to scroll through the call records from
operations, either Line 1 or 2 button must be pressed. Do not press
the new one to the previous one.
both buttons down at the same time.
• When all of the records have been viewed, START/END appears in
Line Status Indicators
the display.
This two-line phone is designed for use at multiple stations. The
Deleting Call Records
indicator light tells you what is happening on each line.
• To delete the record shown in the display, press the Delete button
When the
once.
indicator light is: on the LCD is:
• To delete all records while reviewing, press and hold the Delete
Off
button for about three seconds. DELETE ALL? appears in the
Flashing Red
display. Press Delete again to complete.
Dialing Back
Green
When reviewing Caller ID records, you can dialback the numbers
shown on the display by pressing the Dial button.
Red
Off
NOTE: If PICKUP PHONE shows in the display, no other changes to
the number can be made. The information sent from the telephone
company is known to be a valid number for dialing back (used only
Off
in very limited areas). Once you pickup the phone, the number is
Making a Phone Call
automatically dialed.
NOTE: Make sure either line button 1 or 2 is pressed, when the
1. Press Line 1 or Line 2 button, and lift the handset or press the
handset is picked-up or the speakerphone is in use.
Speaker button. Wait for a dial tone.
If You Programmed Your Local Area Code In the Set Up Menu
2. Dial the telephone number you want to call.
1. Use the Review 5 or 6 button to display the number you want
OR
to dial.
Pre-dial the number, select Line 1 or Line 2, then lift handset or
2. Press the Dial button.
press the Speaker button.
• If you see a number with seven digits (i.e. 555-1234), then the call
3. Replace the handset in the cradle, or press the Speaker button to
is from within your area code. However, this does not guarantee
hang up.
the call is a local call.
Receiving a Phone Call
• If you see a number with 11 digits (i.e. 1-234-555-1234), then the
call is not from within your area code.
1. To answer an incoming call, press the Line button next to the
flashing red indicator.
NOTE: A timer (10 seconds on-hook and 3 seconds off-hook) located
in the upper right side of the display will start, letting you know how
2. Lift the handset or press Speaker to answer the call.
much time is left until the unit returns to the Summary Screen.
3. Replace the handset in the cradle or press the Speaker button to
3. If you are at on-hook and PICKUP OR ADJ displays, you can adjust
hang up.
the phone number format by pressing the Dial button. If the phone
Adjusting the Handset and
is off-hook and ADJUST shows in the display, you can adjust the
phone number format by pressing the Dial button. For example,
Speakerphone Volume
sometimes a 7-digit local number cannot be dialed because
it requires a 10-digit or 11-digit format. Press the Dial button
The volume controls for the handset and speakerphone are separate,
repeatedly to scroll through the 7, 10, and 11-digit numbers.
so you can adjust one without affecting the other. To adjust the
7-digits:
7-digit telephone number (i.e. 555-5555)
handset volume, pick up the handset, press the Volume button
continuously or press the Review 5 or 6 buttons after pressing the
10-digits:
3-digit area code + 7-digit telephone number
Volume button. REC (handset receiver) or SPK (speakerphone mode)
(i.e. 425-555-5555)
shows in the display. While using the speakerphone, adjust the
11-digits:
long distance code 1 + 3-digit area code + 7-
speakerphone volume by pressing the Volume button continuously
digit telephone number (i.e. 1-425-555-5555)
or pressing Review 5 or 6 buttons after pressing the Volume
button. Both handset receiver and speakerphone volume level
4. To dial the displayed number, and the phone is on-hook, pick up
setting will be saved in the unit's memory.
the handset or press the Speaker button before the timer reaches
0. If the phone is off-hook, wait until the time reaches 0. NOW
Using the Speakerphone
DIALING shows in the display and the number is dialed.
To use the speakerphone feature, press a line button and then press
NOTE: Make sure either the 1 or 2 line button is pressed.
the Speaker button. For more information refer to Speakerphone
Basics.
If You Did Not Program Your Local Area Code In the Set Up Menu
1. Use the Review 5 or 6 buttons to display the number you want
to dial. You will only see 10-digit numbers (i.e. 234- 555-1234).
2. See steps 2 through 4 in the previous section to complete the
dialback process.
The caller of the incoming call is registered
as "Private Number" and their Caller ID
information is withheld.
Indicates a call is waiting on the line.
Battery power level is low.
The caller memory is empty.
You are at the beginning or the end of the
Caller ID memory log.
The incoming call does not have Caller ID
service or their service area is not linked
to yours. If UNKNOWN CALLER appears
along with a calling number, the name
information for that number was not
available.
And the Icon
It Means:
Off
The line is not in use.
Off
A call is being
received.
On
The line is in use by
this phone.
Flashing
A call is on hold.
Off
A parallel phone is using the
line.
Flashing
Line not connected.
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Table of Contents
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Summary of Contents for RCA 25201
- Page 1 U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Notice: The changes or modifications not expressly approved by the Model 25201 party responsible for compliance could void the user’s authority to operate the equipment. Hearing Aid Compatibility...
- Page 2 Placing a Call While Talking on Another Message Waiting Line IMPORTANT: In order to use this feature, you must subscribe to voice messaging service from your phone company. To place a call without hanging up on the first call: Message Waiting displays on the screen when you receive a 1.