Advertisement
Placing a Call While Talking on Another
Message Waiting
Line
IMPORTANT: In order to use this feature, you must subscribe
to voice messaging service from your phone company.
To place a call without hanging up on the first call:
Message Waiting displays on the screen when you receive a
1. Press the Hold button to put the first call on hold.
new message.
2. Press the available line button to get a dial tone. Press the
Provided your phone company offers voice messaging service and
Speaker button if the speakerphone indicator is off and you are
you subscribe to it, the message "Message Waiting" shows on the
using the speakerphone.
display when the phone is not in use to indicate there is a message
waiting. The display clears when you listen to the new voice message
3. Dial the number you want to call.
or you may clear the display by pressing the Delete button during
idle mode.
Receiving A Call While Talking on Another
Line
Memory
When you receive a call while you are talking on another line, you
You may store information in any of the following memory
will hear the phone ring.
locations: 0 to 9, A, B, and C keys. See "Storing a Pause in Memory"
1. Press the Hold button to put the first call on hold.
and "Temporary Tone Dialing."
2. Press the Line button next to the flashing red indicator.
Storing a Name and Number in Memory
3. If the speakerphone indicator is off and you are using the
1. Press the Store button. LOCATION? shows in the display.
speakerphone, press the Speaker button.
2. Press the desired memory location (0 through 9, A, B, or C).
NOTE: You must always put the first call on hold before answering a
second call or you will hang up on the first call. If you want to disconnect
NOTE: You may select memory locations by pressing Review 5 or
from the first call, don't press the Hold button (skip step 1) and press the
6 buttons to scroll through the memory locations or press the 0
flashing line button.
- 9, A, B, or C buttons.
Additional Telephone Features
3. Press the Store button again to confirm the memory location.
NOTE: If necessary, to erase existing memories, or if you make a
Redial
mistake, use the Delete button.
4. Use the number keys to enter the telephone number (up to 32
You may redial the last number you called by pressing the Redial/
digits) and press the Store button to save. (The unit will not dial
Pause button after you hear a dial tone.
a phone number in this mode.) The cursor automatically moves to
NOTE: The redial feature holds the last number (up to 32 digits)
the text line for name entry.
that you dialed in memory. If you pressed any other numbers after
5. Use the number keys to enter the name of the person associated
dialing the phone number (for example, when accessing a voice-
with the telephone number you just entered. More than one letter
menu system) then those numbers are also dialed.
is stored in each of the number keys.
If you get a busy signal, press Redial/Pause again without hanging
For example, to enter the name BILL SMITH, press the 2 key twice for
up.
the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3
Hold
times for the letter L.
NOTE: The flashing cursor automatically moves to the next
Hold allows you to suspend the active line(s) and replace the handset
position or you may press the Review 5 or 6 buttons to move the
in the cradle without hanging up, then resume the conversation on
cursor to the next position.
the same phone or from a different phone connected to the same
line.
Press the 5 key 3 times for the second letter L. Press the Review 6
button two times to insert a space, and press the 7 key 4 times for
1. Press the Hold button to place a call on hold (the line indicator is
the letter S. Press the 6 key once for the letter M. Press the 4 key 3
red).
times for the letter I. Press the 8 key for the letter T. Press the 4 key
2. Press the Line button and pickup the handset or press the Speaker
twice for the letter H.
button to resume the conversation.
6. Press the Store button to save the name.
Conference Calls
7. To enter another name and number in a different memory
location, return to step 1 and repeat the process.
You can use the conference call feature when you have calls on both
lines and want to have a three-way conversation.
Changing a Stored Number
To connect and conference:
Repeat the storage sequence under Storing A Name and Number in
1. Press the Line button for the line you want to use, then call the
Memory.
first party.
Erasing a Stored Number
2. Press the Hold button to put the first party on hold.
1. Press the Store button.
3. Call the second party, or receive a call, on the other line, then
press the Conference button.
2. Press the memory location (A, B, C, 0 - 9) to be erased.
4. Begin speaking to both parties.
3. Press the Delete button.
To disconnect one of the parties:
Copying Caller ID Memories to User
Press the line button of the person you want to continue talking to,
Memory
and the other party will automatically be disconnected.
To disconnect both parties:
1. Press the Review 5 or 6 buttons to view the caller number and
name you want to copy.
Hang up the handset, or press Speaker.
2. Press the Store button.
NOTE: If you have two lines on hold, and you want to conference
3. Press 0-9, A, B, or C for the memory location. The memory
with both parties, simply press the Conference button and pick up
location flashes in the display if there is a record occupying that
the handset or press Speaker button.
memory location.
NOTE: To put both parties on hold, press the Hold button.
NOTE: You may select a different memory location by pressing
NOTE: To speak to one party individually, press the Hold button,
Review 5 or 6 buttons to scroll through the memories or press A,
then press the line of the party to whom you want to speak (the
B, or C or 0 - 9.
second party remains on hold.) If the speakerphone indicator is off
4. Press the Store button to enter the edit mode, and then press the
and you are using the speakerphone, press the Speaker button to
Store button again to edit the name.
continue the conversation on the speakerphone.
5. Press the Store button to confirm and save, and wait for three
Flash
seconds to exit.
Press Flash/Exit to activate special features of your telephone
NOTE: If the name you want to enter is longer than 12 characters,
network, such as call transfer, or special services from your local
only the first 12 characters will be copied into memory.
telephone company, such as call waiting.
Copying Redial Numbers to Memory
Mute
1. Press the Redial/Pause button while the phone is on-hook. The
Use the Mute button to interrupt a phone conversation to talk
display shows PICKUP PHONE.
privately with someone else in the room. A conversation can be
2. Press the Store button.
muted while using the speakerphone or handset.
3. Press 0-9, A, B, or C for the memory location. Press the Store
1. Press the Mute button. The mute indicator comes on.
button twice to confirm the location and the number. The cursor
2. Press Mute again to turn it off.
flashes in the display and you may enter the caller's name.
4. Press the Store button to confirm and save, and wait for three
Temporary Tone Dialing
seconds to exit.
If you have pulse (rotary) service and want to access customer
NOTE: If you want to edit the number, press the Store button
calling services (such as telebanking and long distance services) that
within three seconds to enter the edit mode.
require tone dialing, you can use this feature to temporarily change
from pulse to tone service.
After dialing the telephone number and connecting to the customer
calling service,
1. Press and release the *Tone button.
2. When you hang up, the telephone automatically returns to pulse
dialing mode.
TIP: Temporary Tone can also be used while storing numbers in
memory by pressing *Tone at the necessary point in the storage
sequence.
Dialing a Number Stored in Memory While
Troubleshooting Tips
On-hook
No Dial Tone
1. Press a line button.
• You must press a line button to get a dial tone.
2. To select a memory, press A, B, or C, or Dial and 0 - 9. The number
• Check all cabling to make sure that all connections are secure and
in that memory location displays.
not damaged.
• Check hook switch: Does it fully extend when handset is lifted
NOTE: You may select a different memory location by pressing
Review 5 or 6 buttons to scroll through the memories or press A,
from cradle?
B, or C, or Dial and 0 - 9.
No Display
3. Press the Speaker button, or pick up the handset to dial the
• Replace batteries.
displayed number.
• Check for proper battery installation.
Dialing a Number Stored in Memory
No Information is Shown After the Phone Rings
1. Press a Line button, and lift the handset, or press the Speaker
• Did you order Caller ID service from your local telephone
button.
company? This unit requires that you subscribe to Caller ID service
in order to work.
2. Press A, B, or C, or Dial and 0 - 9.
• Be sure to wait until the second ring before answering.
IMPORTANT: If you make test calls to emergency numbers,
remain on the line and explain the reason for the call. Also,
Phone Dials in Pulse with Tone Service
make test calls in off-peak hours, such as early morning or
• Make sure TONE/PULSE DIAL MODE in the setup menu is set to
late evening.
TONE DIAL.
Chain Dialing
Phone Won't Dial Out with Pulse Service
• Make sure TONE/PULSE DIAL MODE in the setup menu is set to
Chain dialing allows you to dial a sequence of stored numbers from
PULSE DIAL.
separate memory locations.
For example
Memory location
Phone Does Not Ring
Local access number
A
• Is the ringer switch in the OFF position?
• Are you using too many phones on one line? (The total REN of all
Long distance company
B
phones on the same line should not be greater than the maximum
Authorization code ID
C
REN for your calling area. See paragraph 1 of the Equipment
Approval Information section of this User's Guide for more
Long distance phone number
information).
1. Select the line you want to use by pressing the corresponding line
• See No Dial Tone.
button.
2. Lift the handset, or press Speaker for speakerphone
Incoming Voice Volume Low
• Are other phones off hook at same time? If so, this is normal
3. Press Memory A button.
condition as volume drops when additional phones are used at
4. Press Memory B button.
once.
5. Press Memory C button.
• Check the handset or speaker volume.
Storing a Pause in Memory
Telephone Continues to Ring After Handset is Picked Up or Speaker
Button is Pressed
The Redial/Pause button has dual functionality and becomes a
• You must press the line number to answer a call.
pause button when the Store button is pressed first. It is valid only
when storing a number into memory locations. Use the Redial/Pause
Memory Dialing
button to insert a pause when a delay is needed in an automatic
• Make sure you entered the numbers correctly into memory.
dialing sequence. For example, when you must dial a 9 to get an
outside line or when you enter codes to access your long distance
General Product Care
company.
You may need to adjust the length of the pause duration. It can
To keep your phone working and looking good, follow these
be adjusted from 1 to 9 seconds in length. The default setting is 4
guidelines:
seconds.
• Avoid putting it near heating appliances and devices that
1. Press the Store button.
generate electrical noise (for example, motors or fluorescent
lamps).
2. Press the Redial/Pause button. The current pause time displays.
• DO NOT expose to direct sunlight or moisture.
3. Press the Review 5 or 6 buttons to scroll the pause time, or
press the 1 to 9 key for one second to nine seconds respectively
• Avoid dropping and other rough treatment to the unit.
(i.e.; 1 = one second, 2 = two seconds).
• Clean with a soft cloth.
4. Press the Store button to save.
• Never use a strong cleaning agent or abrasive powder because this
Replacing the Batteries
will damage the finish.
• Retain the original packaging in case you need to ship it at a later
IMPORTANT: You will have approximately 90 seconds to
date.
replace the batteries before the memories stored are lost.
Please read the instructions before replacing the batteries
Warranty Assistance
and have the batteries ready to be inserted beforehand.
1. Press down and out on the snap tab located on the top of the
If trouble is experienced with this equipment, for warranty
mounting bracket. Lift the bracket off.
information, please contact customer service at 1-800-448-0329.
2. Release latch on battery
If the equipment is causing harm to the telephone network, the
compartment and remove
telephone company may require that you disconnect the equipment
cover.
until the problem is resolved.
Push down
3. Remove the 4 AA-size
to release
Any unauthorized repairs, changes or modifications not expressly
alkaline batteries from the
the battery
approved by Thomson Inc. could void the user's authority to operate
battery compartment as
this product. For instructions on how to obtain a replacement unit,
shown on the diagram.
refer to the warranty included in this guide or call customer service
4. Insert 4 AA-size alkaline
at 1-800-448-0329.
batteries in the battery compartment.
Or refer inquiries to:
5. Snap the battery compartment door back into place and replace
the mounting bracket.
Thomson Inc.
Manager, Consumer Relations
6. If the line cord was previously connected, re-attach it to the unit
P O Box 1976
and check your memory locations.
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot
down the date this product was purchased or received as a gift. This
information will be valuable if service should be required during the
warranty period.
Purchase date
Name of store
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or
45 days from date of shipment to the rental firm, whichever comes
first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the original
product's warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.
• "Proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period,
must be presented to obtain warranty service." For rental firms,
proof of first rental is also required. Also print your name and
address and a description of the defect. Send via standard UPS or its
equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service
not covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other
products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed
with your unit. It will make it easier to contact you should it ever
be necessary. The return of the card is not required for warranty
coverage.
Limitation of Warranty:
• THE WARRANTy STATED ABOVE IS THE ONLy WARRANTy APPLICABLE
TO THIS PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITy OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBy DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN By THOMSON INC., ITS
AGENTS, OR EMPLOyEES SHALL CREATE A GUARANTy OR IN ANy WAy
INCREASE THE SCOPE OF THIS WARRANTy.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTy IS
THE ExCLUSIVE REMEDy OF THE CONSUMER. THOMSON INC. SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANy
BREACH OF ANy ExPRESS OR IMPLIED WARRANTy ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTy ARE
GOVERNED By THE LAWS OF THE STATE OF INDIANA. ExCEPT TO THE
ExTENT PROHIBITED By APPLICABLE LAW, ANy IMPLIED WARRANTy
OF MERCHANTABILITy OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTy PERIOD SET
FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts so the above limitations or exclusions may not apply
to you.
• This warranty gives you specific legal rights, and you also may have
other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
information.
Advertisement
