TEC FS-2700 Owner's Manual
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TEC FS-2700 Owner's Manual

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FS-2700
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TEC America, Inc.

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  • Page 1 FS-2700 Owners Manual TEC America, Inc.
  • Page 3 TEC Electronic Cash Register FS-2700 Series Document No. OM-2700 Original: October, 2003 (Revised: TEC America, Inc.
  • Page 5 This warranty is limited to the original purchaser, and to FS-2700’s and Accessories for the FS-2700 that are sold and used within the United States. A copy of a valid dated sales receipt must be submitted with the product for warranty service.
  • Page 6 TEC America, Inc. provides this publication as is without warranty of any kind, either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.

  • Page 7: Table Of Contents

    Table of Contents Overview 1.1 Introduction ................1-3 1.2 Order Entry Screen ..............1-4 1.3 Keyboard Layout ..............1-6 1.3.1 POS Keyboard ............1-6 1.3.2 Manager Mode Keyboard ...........1-7 1.4 POS Key Functions – Summary ..........1-8 1.4.1 Key Function Table.............1-8 1.5 Function Number Look Up ............1-19 1.5.1 Function Number Look Up Codes ......1-20 Accessing the System...
  • Page 8 3.3.1 Preset Menu Item ............. 3-10 3.3.2 More than One Preset Item ........3-10 3.3.3 Enter Item by PLU # ..........3-10 3.3.4 Select from Category List ......... 3-10 3.3.5 Open Priced Menu Item ........... 3-11 3.3.6 Scaleable Menu Item..........3-11 3.3.7 Entering Menu Item Modifiers ........
  • Page 9 3.11 Tender the Check..............3-47 3.11.1 Tender with a Preset Key .........3-47 3.11.2 Tender with {MEDIA~NLU} .........3-48 3.11.3 Tender With Tip Entry..........3-49 3.11.4 Overtender to Tip ............3-49 3.11.5 Split Tender...............3-50 3.11.6 Partial Tender ............3-51 3.11.7 Tender to Charge Account........3-52 3.12 Corrections to Closed Checks ..........3-53 3.12.1 Refund a Menu Item ..........3-53 3.12.2 Change a Discount ...........3-54 3.12.3 Change Media Type ..........3-55...
  • Page 10 5.3 Hourly Productivity Report............ 5-11 5.4 Sales Mix Report ..............5-13 5.4.1 Detail Report – Menu Item Sales ......5-14 5.4.2 Departments – Menu Item Sales......5-15 5.4.3 Categories – Menu Item Sales......... 5-16 5.5 Manager Voids Report............5-17 5.6 Refund Report ..............5-18 5.7 Financial Report ..............

  • Page 11: Overview

    Chapter Overview...
  • Page 12 Overview FS-2700 Owner’s Manual...

  • Page 13: Introduction

    FS-2700 Owner’s Manual Overview Introduction The FS-2700 is a keyboard entry POS workstation for use in the hospitality industry. It was developed as a companion workstation for TEC America, Inc.’s FS-3600 touch screen workstation. The FS- 2700 and FS-3600 stations can be used interchangeably within the same system, even though not all touch features are available on the FS-2700.

  • Page 14: Order Entry Screen

    Overview FS-2700 Owner’s Manual Order Entry Screen The order entry screen displays when the system is in POS mode. The left side of the screen displays guest check information as transactions are entered, adjusted and tendered. Each item is explained below using a sample screen.
  • Page 15 FS-2700 Owner’s Manual Overview Check Detail • s area displays the last 19 line items entered on a check. Forced Display • When a menu item is entered that has a forced display assigned, the choices display on the right side of the screen.

  • Page 16: Keyboard Layout

    FS-2700 Owner’s Manual Keyboard Layout 1.3.1 POS Keyboard Up to four keyboard levels are available in a FS-2700 system. They can be used for meal periods such as breakfast and lunch, or for menu types, such as dining room and bar.

  • Page 17: Manager Mode Keyboard

    FS-2700 Owner’s Manual Overview 1.3.2 Manager Mode Keyboard Manager Mode is accessed using the {MGR~MODE} key. While in Manager Mode, a “QWERTY” keyboard that represents a PC key- board is active and is used for input and for moving through the programming tables.

  • Page 18: Pos Key Functions - Summary

    This function allows the current check to be new (in the first service round). Banner Not available on the FS-2700. On the FS-3600, this key type has no function when placed on a screen but is used as a title to describe a group of other keys.
  • Page 19 Index the number from the list to add the item to the check. Change Seat Not available on the FS-2700. On the FS-3600, this key type is used to move an item or items on a check to a different seat.
  • Page 20 NOTE: This key MUST be preset on each POS keyboard. If it is not, it will not be possible to exit out of the Edit Keyboard table unless a PC keyboard is connected to the FS-2700. Finished Prod This key type is used at the beginning of a Waste transaction to identify it as a waste ticket.
  • Page 21 FS-2700 Owner’s Manual Overview Key Function POS Function Description Last Item Void Voids the last item entered on a check. The item being voided must be a new item in the service round. Loan/Pickup This key type is used to track when funds are added to a drawer or when excess funds are removed from a drawer.
  • Page 22 Overview FS-2700 Owner’s Manual Key Function POS Function Description Order Complete This key type is used to fire orders to the remote printers when the ORDER CHECK ON DEMAND option in the Order Type Setup table is used. Any new items that have not yet been sent to the order printers will be printed when this key is pressed.
  • Page 23 Overview Key Function POS Function Description Report Not available on the FS-2700. On the FS-3600, this key type is used as a banner key for one of the Report groups. Reprint Voucher Used to print another copy of a credit card voucher.
  • Page 24 Used to split a single check into multiple checks by tagging items to be split. Split by Seat Not available on the FS-2700. On the FS-3600, this key type is used to split a single check into multiple checks by choosing a seat number.
  • Page 25 FS-2700 Owner’s Manual Overview Key Function POS Function Description System Report This key type is used to assign one of the System Reports to a key. System Report Used to print a System Report from the keyboard. (Number Look Up)
  • Page 26 Overview FS-2700 Owner’s Manual Key Function POS Function Description Tip Payout This key is used to transfer tips from one User report as a TIPS PAID OUT to another User report as a TIPS PAID IN. Index the amount of the Tips being paid out and press {TIP~PAYOUT}.
  • Page 27 FS-2700 Owner’s Manual Overview Key Function POS Function Description Video Mode These eight function keys are used to set the # 1 - # 8 current Kitchen Video System into the specified mode. The KVS receives notification that the video mode has been changed and must be capable of switching to a new routing system.
  • Page 28 Overview FS-2700 Owner’s Manual Key Function POS Function Description Xfer Chk To Svr This key type is used to transfer a check to one user from another. This key type is used when the server who created the check is giving the check to another server.

  • Page 29: Function Number Look Up

    FS-2700 Owner’s Manual Overview Function Number Look Up The {FUNCTION~NLU} can be used for completing many operations without having the actual function key for that operation programmed on a keyboard. 1. To perform an operation, press {FUNCTION~NLU}. 2. A list of function codes displays. Press {PgDn} to scroll through the list.

  • Page 30: Function Number Look Up Codes

    Overview FS-2700 Owner’s Manual 1.5.1 Function Number Look Up Codes Function NLU Function Description Code Add Check Add to Check Add to OT1 Add to OT2 Add to OT3 Add to OT4 Add to Table Cancel Cash Adjust Refund Cash Advance...
  • Page 31 FS-2700 Owner’s Manual Overview Function NLU Function Description Code No Sale Open Refund Order Complete Paid In Paid Out 1 Paid Out 2 Paid Out 3 Paid Out 4 Paid Out 5 Price Change Print - System Charge Acct Report...
  • Page 32 Overview FS-2700 Owner’s Manual Function NLU Function Description Code Print - System Sales Tax Report Print - Tip Report Print - System X Report Print – System Z Report Print Check Print Journal Prn/Res Journal Recall Check Recall Order Type 1...
  • Page 33 FS-2700 Owner’s Manual Overview Function NLU Function Description Code Tax Exempt Tax Exempt 1 Tax Exempt 2 Tax Exempt 3 Tax Exempt 4 Tax Exempt 5 Tax Exempt 6 Tax Exempt 7 Tax Exempt 8 Tip Payout Total Transfer Media...
  • Page 34 Overview FS-2700 Owner’s Manual Notes 1-24...

  • Page 35: Accessing The System

    Chapter Accessing the System...
  • Page 36 Accessing the System FS-2700 Owner’s Manual...

  • Page 37: Manager Overrides

    FS-2700 Owner’s Manual Accessing the System Manager Overrides The TEC FS-2700 system has an extensive security system and can easily be adapted to for custom security situations. Security levels can be assigned to almost every key type and menu choice in the system.

  • Page 38: Clocking In/Out

    Accessing the System FS-2700 Owner’s Manual Clocking In/Out The FS-2700 has an optional timekeeping function that tracks attendance records. The Timekeeping system is used only for tracking attendance, it does not provide access to POS operations. 2.2.1 Clock In Notes The options for using the Timekeeping system are determined for each employee in the User Setup table.

  • Page 39: Clock Out

    FS-2700 Owner’s Manual Accessing the System 2.2.2 Clock Out Notes: Employees will be required to Declare Tips when clocking out if their Job Code has option TIPPED set to YES. A minimum declared tip entry can be required by setting option MIN TIP % in the System Config.

  • Page 40: Login/Logout

    REQUIRE LOAN flag. A password can be assigned to an employee in the User Setup table that must be used each time the employee logs in. The One-Touch login feature used on the FS-3600 is not available on the FS-2700 workstation.

  • Page 41: Login

    FS-2700 Owner’s Manual Accessing the System 2.3.1 Login Procedure 1. Index employee I.D. #. 2. Press {LOGIN/LOGOUT}. 3. If prompted, index the user’s password and press {TOTAL}. 4. If prompted, select the Job Code for this shift. 5. If the Job Code requires a Bank Loan, select {LOAN}.
  • Page 42 Accessing the System FS-2700 Owner’s Manual Notes...

  • Page 43: Guest Check Functions

    Chapter Guest Check Functions...
  • Page 44 Guest Check Functions FS-2700 Owner’s Manual...

  • Page 45: Guest Checks - Overview

    FS-2700 Owner’s Manual Guest Check Functions Guest Checks - Overview Guest Check Numbers • Guest checks are assigned a check number by the system. • Blocks of check numbers are allocated to each workstation, so the range of check numbers will always be the same for each workstation.

  • Page 46: New Check Prompts

    Guest Check Functions FS-2700 Owner’s Manual New Check Prompts All checks are tracked by a system-assigned check number. In addition, other check information can be required and attached to the check. These options are table number, number of guests, and an order/tent number.

  • Page 47: Guest Count

    FS-2700 Owner’s Manual Guest Check Functions 3.2.2 Guest Count A guest count can be required for the Order Type by the REQ GUEST CNT flag in the Order Type table. The Order Type is determined by the Job Code of the User logged in.

  • Page 48: Order Type

    Guest Check Functions FS-2700 Owner’s Manual 3.2.3 Order Type All checks must be assigned to an Order Type. Order Types are determined by the server’s Job Code. An entry for the Order Type must be completed before a menu item can be entered on the check.

  • Page 49: Order Number

    FS-2700 Owner’s Manual Guest Check Functions 3.2.4 Order Number Order numbers are also known as TENT numbers. They can be used when pre-numbered order cards are given to guests to place on the table so food can be delivered to the correct table.

  • Page 50: Override Meal Period

    Guest Check Functions FS-2700 Owner’s Manual 3.2.5 Override Meal Period Meal Period times are set up for each day of the week in the Meal Period Setup table. The current setting can be overridden for the current check only or for all checks until the System Z report is done.

  • Page 51: Add Guest Information

    FS-2700 Owner’s Manual Guest Check Functions 3.2.6 Add Guest Information An 8-character field can be added to a check using the GUEST INFO field in the Order Type table. The information entered is saved with the check. It prints on the remote kitchen slip and the guest receipt.

  • Page 52: Entering Menu Items

    Guest Check Functions FS-2700 Owner’s Manual Entering Menu Items Menu items can be entered after any new-check prompts have been satisfied. 3.3.1 Preset Menu Item 1. Press the {MENU~ITEM} key for the item wanted. 2. If prompted, index a Manager Code and press {TOTAL}.

  • Page 53: Open Priced Menu Item

    Procedure 1. Press the {MENU~ITEM}of the scaleable Menu Item. 2. If a scale is connected to the FS-2700, the weight will be entered from the scale. 3. If a scale is not connected, prompt will display: Enter weight 4.

  • Page 54: Entering Menu Item Modifiers

    From a Preset Key • On the FS-2700, a modifier can be set as a preset key if the POP-UP field for its Category is set to NO. • On a FS-3600, a modifier can only be entered from a preset key if the USAGE field for its Category is set to Special Instructions.
  • Page 55 FS-2700 Owner’s Manual Guest Check Functions Enter Modifiers With a Preset Key A modifier can only be preset on the keyboard if its Category has the POP-UP field set to NO. BUT, if a Menu Item is programmed to require a modifier, make sure the modifier is preset on the keyboard or it will not be possible to order the item.

  • Page 56: Enter Modifiers With Forced Display

    Guest Check Functions FS-2700 Owner’s Manual Enter Modifiers With Forced Display The number of items that may be entered from a modifier screen is set in the Menu Setup table. Procedure 1. Press the {MENU~ITEM} key for the item wanted.
  • Page 57 FS-2700 Owner’s Manual Guest Check Functions Enter Modifiers With Spell-It Instructions The server types Spell-It Instructions when a Menu Item needs a modifier that is not preprogrammed. • Spell-It Instructions can only be entered on a check after a Menu Item has been entered.

  • Page 58: Enter Items By Seat Numbers

    Guest Check Functions FS-2700 Owner’s Manual 3.3.8 Enter Items by Seat Numbers Seat numbers enable items on the check to be sorted and printed on the remote printers by table position. To use Seat numbers for sorting on remote printers, the following options should be set: •...
  • Page 59 FS-2700 Owner’s Manual Guest Check Functions With Seat Select {SEAT~SELECT} presets seat numbers on the keyboard. Each preset key is programmed with a specific seat number. Procedure 1. Press {SEAT~SELECT~#}. 2. Enter menu item(s). 3. Continue until all items are entered.

  • Page 60: Enter By Menu Item Size

    Guest Check Functions FS-2700 Owner’s Manual 3.3.9 Enter by Menu Item Size Menu Item Size Levels are used for ordering Menu Items, such as soft drinks, which come in different sizes. Two ways to enter a different size menu item: •...

  • Page 61: Remove Items From Checks

    FS-2700 Owner’s Manual Guest Check Functions 3.3.10 Remove Items from Checks Remove Last Item 1. Enter menu items. 2. Press {LAST~ITEM~VOID}. 3. The last menu item entered on the check is removed. Remove One Item Before an item has been sent/stored, the security level in the Function Setup table only applies if the option SEC EC VOID in the System Config.
  • Page 62 Guest Check Functions FS-2700 Owner’s Manual Remove All Items Before Sending After a menu item has been sent to remote printers, the {VOID~ALL~ITEMS} key can only be used according to the security level set in the Function Setup table. Procedure 1.

  • Page 63: Sending Items To Remote Printers

    FS-2700 Owner’s Manual Guest Check Functions Sending Items to Remote Printers 3.4.1 Printer Mode Options When items are sent to print at the remote printers depends on the setting of the MODE option in Printer Setup - Station Printer Setup.

  • Page 64: With {Hold~Order

    Guest Check Functions FS-2700 Owner’s Manual 3.4.2 With {HOLD~ORDER} This feature allows remote orders to be grouped from different guest checks into a single remote order. Set the following options to use this feature: The {HOLD~ORDER} key type is used to prompt the server to hold remote printing.
  • Page 65 FS-2700 Owner’s Manual Guest Check Functions 9. This time – press {HOLD~ORDER} again to change to response to • NO will send this check’s and the previous check’s items to the remote printer(s) for this round. 10. End service round by pressing {PRINT~CHECK}, {TOTAL} or {MEDIA}.

  • Page 66: Send Items On Demand

    Guest Check Functions FS-2700 Owner’s Manual 3.4.3 Send Items on Demand The ORD CHECK ON DMD (Order Check on Demand) setting in the Order Type table can be used to print items on remotes only when the {ORDER~COMPLETE} key is pressed.

  • Page 67: End Service Round

    FS-2700 Owner’s Manual Guest Check Functions End Service Round Ending the service round sends menu items to kitchen printers (if they have not already been printed) and clears the check from the screen. If the flag in the Order Type table, STORE OPEN CHECK is NO for the check’s Order Type, the service round can only be...

  • Page 68: Recall A Check

    Guest Check Functions FS-2700 Owner’s Manual Recall a Check The RECALL OTHER USER CHECKS field in the Job Code table can be set to allow users such as cashiers to recall checks entered by other employees. A particular check can only be opened at one workstation at a time.

  • Page 69: By Table Number

    FS-2700 Owner’s Manual Guest Check Functions 3.6.2 By Table Number By Table Number 1. Index the table number of the check wanted. 2. Press {RECALL~TABLE}. Using List of Tables with Open Checks 1. Press {RECALL~TABLE}. 2. A numbered list of all open checks with table numbers that are accessible by this server displays.

  • Page 70: Using A Bar Code Scanner

    Guest Check Functions FS-2700 Owner’s Manual 3.6.4 Using a Bar Code Scanner If the workstation is connected to a bar code scanner and bar codes are being printed on the guest checks, scan the guest check. 3.6.5 Recall with Dual Drive Thru...

  • Page 71: Splitting A Check

    FS-2700 Owner’s Manual Guest Check Functions Splitting a Check Only items that have been sent/stored can be split to separate checks. If new items are entered, the check cannot be split. 3.7.1 Split By Item Procedure 1. Recall the check.

  • Page 72: Split By Amount

    Guest Check Functions FS-2700 Owner’s Manual 3.7.2 Split By Amount Procedure 1. Recall the check. 2. Press {SPLIT~BY~AMOUNT}. 3. Screen prompts: Enter number of checks 4. Index the total number of checks to create from this check and press {TOTAL}.

  • Page 73: Transferring A Guest Check

    FS-2700 Owner’s Manual Guest Check Functions Transferring a Guest Check 3.8.1 Change a Check’s Table # Procedure 1. Recall the check. 2. Index the number of the new table, press {TABLE~#}. 3. Prompt line displays message: Change table? 1 - YES, 0 - No 4.

  • Page 74: Transfer To A Server

    Guest Check Functions FS-2700 Owner’s Manual 3.8.2 Transfer to a Server The server who created the check does this procedure. The server receiving the check must have logged in today. Procedure 1. Recall the check. Should be recalled by the server responsible for the check.

  • Page 75: Transfer From A Server

    FS-2700 Owner’s Manual Guest Check Functions 3.8.3 Transfer from a Server The server who takes the check from the server/bartender who created it uses this procedure. Procedure 1. Press {XFER~CHK~FROM~SVR} key. 2. Screen prompts: Enter check number 3. Index the check number being picked up and press {TOTAL}.

  • Page 76: Transfer All Checks

    Guest Check Functions FS-2700 Owner’s Manual 3.8.4 Transfer all Checks This procedure is used by the server who takes all open checks from the server/bartender who created them. Procedure 1. The server picking up the checks should be logged in to the station.

  • Page 77: Combining Checks

    FS-2700 Owner’s Manual Guest Check Functions Combining Checks 3.9.1 Combine Stored Checks This procedure adds two or more checks together that have already been stored (from a previous service round). 1. Recall the first check. 2. Press {ADD~CHECK}. 3. Screen displays a numbered list of this server’s checks.

  • Page 78: Add New Check To Stored Check

    Guest Check Functions FS-2700 Owner’s Manual 3.9.2 Add New Check to Stored Check This procedure is used to add the current check to a stored check. The current check can be a new check (in the first service round). 1. Enter items for a new check, or recall a stored check.

  • Page 79: Add To Stored Check Using Table

    FS-2700 Owner’s Manual Guest Check Functions 3.9.4 Add to Stored Check Using Table # This procedure is identical to using {ADD~TO~CHECK} except it is used on checks with assigned table numbers. The current check can be new (in the first service round).

  • Page 80: Combining Checks To One Table

    Guest Check Functions FS-2700 Owner’s Manual 3.9.5 Combining Checks to One Table # This procedure will either add items from both checks to the resulting check, or add a separate check to the table number. It depends on the setting ONE CHK/TBL in the System Setup/System Config table.

  • Page 81: Check Adjustments

    FS-2700 Owner’s Manual Guest Check Functions 3.10 Check Adjustments 3.10.1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items before or after sending. After a menu item has been sent/stored and the check recalled, the {VOID} key can only be used according to the security level set in the Function Setup table.

  • Page 82: Add A Discount Or Surcharge

    Guest Check Functions FS-2700 Owner’s Manual 3.10.2 Add a Discount or Surcharge Notes Dollar or Percent • Discounts can be programmed to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in the Discount Setup table.
  • Page 83 FS-2700 Owner’s Manual Guest Check Functions NO – after a discount has been applied, additional dis- ∗ counts can be entered and applied to the same items. Automatic Discount • A discount can also be linked to a Media type so it is auto- matically entered on a check when the check is tendered.

  • Page 84: Item Discount

    Guest Check Functions FS-2700 Owner’s Manual Item Discount An item discount is one programmed to one item or one category. It is entered on a check immediately following the item. 1. Enter the item to the check. 2. Press the {DISCOUNT} key wanted or index the Discount I.D.
  • Page 85 FS-2700 Owner’s Manual Guest Check Functions Discount for Recipient This procedure is commonly used for Employee Meal discounts. The RECIPIENT field in the Discount table is used to prompt the server for an I.D. number, and the CHK RECIP ID field is used to check the User Setup table for a valid I.D.

  • Page 86: Exempt Tax From A Check

    Guest Check Functions FS-2700 Owner’s Manual 3.10.3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key. Procedure 1. Enter item(s) or recall the check. 2. To exempt tax: •...

  • Page 87: Add A Tip

    FS-2700 Owner’s Manual Guest Check Functions 3.10.4 Add a Tip A charge tip can also be entered when the check is tendered by defaulting an overtender entry to the tip amount. Auto Gratuity The Auto Gratuity feature is set using the AUTO GRAT GSTS field in the Order Type table.
  • Page 88 Guest Check Functions FS-2700 Owner’s Manual Add Charge Tip The default tip percentage is set in the TIP field of the System Config table. Procedure 1. Enter item(s) or recall the check. 2. Press the {TIP} key and then press {TOTAL}.

  • Page 89: Tender The Check

    FS-2700 Owner’s Manual Guest Check Functions 3.11 Tender the Check An Amount Tendered can be entered prior to pressing a preset {MEDIA} key. If an amount tendered is not entered prior to pressing a preset {MEDIA} key, operations are determined by the options SPEED TENDER and PAY IN FULL in the Media Setup table.

  • Page 90: Tender With {Media~Nlu

    Guest Check Functions FS-2700 Owner’s Manual 3.11.2 Tender with {MEDIA~NLU} The numeric entry indexed prior to pressing {MEDIA~NLU} is recognized as the media’s I.D., so an amount tendered is not used. If using the {MEDIA~NLU} key with split tendering, make sure the SPEED TENDER option is set to NO, so the user is prompted for the amount of the tender.

  • Page 91: Tender With Tip Entry

    FS-2700 Owner’s Manual Guest Check Functions 3.11.3 Tender With Tip Entry Procedure 1. Enter item(s) or recall the check. 2. Index the amount of the tip received and press {TIP}. 3. Press the preset {MEDIA} key or index the media I.D. and press {MEDIA~NLU}.

  • Page 92: Split Tender

    Guest Check Functions FS-2700 Owner’s Manual 3.11.5 Split Tender A check may be split tendered by up to eight media types. If using integrated credit card software, only one media type used can be a credit card and the credit card media must be the last tender used.

  • Page 93: Partial Tender

    FS-2700 Owner’s Manual Guest Check Functions 3.11.6 Partial Tender This feature enables tendering part of the check but keeps the check open. The PARTIAL TENDER flag by Order Type must be set to YES. Procedure 1. Enter item(s) or recall the check.

  • Page 94: Tender To Charge Account

    Guest Check Functions FS-2700 Owner’s Manual 3.11.7 Tender to Charge Account This feature uses the CHARGE ACCT field in the Media Setup table. Procedure 1. Enter item(s) or recall the check. 2. Press the {MEDIA} key programmed for the charge account.

  • Page 95: Corrections To Closed Checks

    FS-2700 Owner’s Manual Guest Check Functions 3.12 Corrections to Closed Checks Closed checks retained in the check file can be recalled and adjustments to them can be made after they have been tendered. The length of time closed checks are available is set with the TICKET PURGE field in the System Config table.

  • Page 96: Change A Discount

    Guest Check Functions FS-2700 Owner’s Manual 3.12.2 Change a Discount Procedure 1. Index the number of the closed check. 2. Press {RECALL~CHECK}. 3. Check displays on the screen. 4. Press {VOID}. 5. If prompted, index a manager I.D. number and press {TOTAL}.

  • Page 97: Change Media Type

    FS-2700 Owner’s Manual Guest Check Functions 3.12.3 Change Media Type The server who originally paid out the check should do this proce- dure so User reports will be correct. Procedure 1. Login the server who rang the original items. 2. Index the number of the closed check.

  • Page 98: Enter A Refund Check

    Guest Check Functions FS-2700 Owner’s Manual 3.13 Enter a Refund Check This function creates a “negative” check. Items entered are sub- tracted from reports. This function can also be used to refund individual items rather than using the {VOID} function on the closed check.

  • Page 99: Review A Closed Check

    FS-2700 Owner’s Manual Guest Check Functions 3.14 Review a Closed Check This function is used to display and/or print checks that have been tendered. Closed checks can also be recalled and printed by indexing the check number and pressing {RECALL~CHECK}.
  • Page 100 Guest Check Functions FS-2700 Owner’s Manual Notes 3-58...

  • Page 101: Functions Outside Of A Sale

    Chapter Functions Outside of a Sale...
  • Page 102 Functions Outside of a Sale FS-2700 Owner’s Manual...

  • Page 103: Finished Product Waste

    FS-2700 Owner’s Manual Functions Outside of a Sale Finished Product Waste This is an inventory function. Items entered in this transaction type will update the waste totals. This procedure is used when an item is entered on a check and prepared, but then voided from the check.

  • Page 104: Loan/Pickup

    Functions Outside of a Sale FS-2700 Owner’s Manual Loan/Pickup This function uses the following options: • BANK LOAN field in the Job Code Setup table allows the employee to receive a Bank Loan. The function can be set to prompt automatically when ∗...

  • Page 105: Pickup

    FS-2700 Owner’s Manual Functions Outside of a Sale 4.2.2 Pickup Procedure 1. Press {LOAN/PICKUP}. 2. If prompted, index a manager I.D. number and press {TOTAL}. • NOTE: The Pickup will be posted to the employee logged on to the workstation, not the approving manager.

  • Page 106: Transfer Media

    Functions Outside of a Sale FS-2700 Owner’s Manual Transfer Media Procedure 1. Press {TRANSFER~MEDIA}. 2. List of media types display. Screen prompts: SOURCE media 3. Press the preset key or the I.D. number of the media to transfer the amount FROM.

  • Page 107: Price Changes

    FS-2700 Owner’s Manual Functions Outside of a Sale Price Changes This function changes the price of a Menu Item. With Meal Period Price Levels NO 1. Index the menu item’s PLU number and press {PRICE~CHANGE}. 2. Screen prompts: Enter sale price 3.

  • Page 108: Tip Payout

    Functions Outside of a Sale FS-2700 Owner’s Manual Tip Payout Procedure 1. Press {TIP~PAYOUT}. 2. If prompted, index a manager I.D. number and press {TOTAL}. • The transaction amount will subtract from this User I.D. report as a TIPS PAID OUT.

  • Page 109: Cash Out/In Of Drawer

    FS-2700 Owner’s Manual Functions Outside of a Sale Cash Out/In of Drawer 4.6.1 Paid Out Up to five Paid Out keys can be used to record cash taken out of the drawer outside of a sale. Procedure 1. Index {PAID~OUT~#}.

  • Page 110: Paid In

    Functions Outside of a Sale FS-2700 Owner’s Manual 4.6.2 Paid In The Paid In key is used to record cash put into the drawer outside of a sale. Procedure 1. Index {PAID~IN}. 2. Screen prompts: Enter amount 3. Index amount of the cash being put into the drawer and press {TOTAL}.

  • Page 111: Reports

    Chapter Reports...
  • Page 112 Reports FS-2700 Owner’s Manual...

  • Page 113: Reports Overview

    FS-2700 Owner’s Manual Reports Reports Overview The first four options under the Report Menu are reports of sales and revenue activity. They are explained in this chapter. Time Card Reports are details of employee timecard activity and are explained in a separate document.

  • Page 114: Printing A Report From The Pos Keyboard

    Reports FS-2700 Owner’s Manual 5.1.1 Printing a Report From the POS Keyboard Preset Keys • Reports available from each report type can be preset on the keyboard. Press the preset key to print the report. Report Number Look Up Keys •...

  • Page 115: Report Types

    FS-2700 Owner’s Manual Reports 5.1.2 Report Types System Reports - Reports in this group include totals from the entire system. • Weekly totals are available for the Sales Mix, Financial and Sales Tax reports. • In addition, Period-to-Date Totals for the Sales Mix, Financial and Sales Tax reports can be created with the PTD TOTALS option in the System Setup/System Config table.
  • Page 116 Reports FS-2700 Owner’s Manual List of Reports This table lists each report maintained in the System and if it is available from the System, Revenue Center, Station or User report menus. The NLU Key Code column shows the number that can be used to print a report when using a Report NLU key or the Function NLU key.

  • Page 117: Report Balancing

    FS-2700 Owner’s Manual Reports 5.1.3 Report Balancing Report Total Calculation Location on Reports Menu Item Total Selling Price of Sales Mix Report Sales Menu Items Gross Revenue minus Manager Voids Refunds Opening and Menu Item sales Financial Report Closing plus...
  • Page 118 Reports FS-2700 Owner’s Manual Report Balancing - Notes: Menu items update reports as they are entered on to checks. • So, reports always represent real-time, up-to-the-minute store activity. • If there are any discrepancies in a check amount from when the items are entered to when it is tendered, the difference is noted on reports.

  • Page 119: Report Sample Formats

    FINANCIAL REPORT SYSTEM REPORT Daily The report Name, Type and Period. FROM 7/14/03 0:00 TO 7/14/03 16:20 The time period that the report covers. TEC America - Atlanta, GA Store name and location, from System Setup/System Config page 1. ----------------------------------------...

  • Page 120: Open Check Report

    5:50 pm 7/14/03 OPEN CHECK REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 17:50 TEC America - Atlanta, GA ---------------------------------------- 0 0013 17:47 2 8.59 0 0014 17:47 4 15.09 0 0015 17:47 2 5.99 0016 17:47 3 13.63 14 0017 17:49 2 10.09...

  • Page 121: Hourly Productivity Report

    Subtotals are provided by Meal Period. ---------------------------------------- 10:00 am 7/17/03 HOURLY PRODUCTIVITY REPORT SYSTEM REPORT Daily FROM 7/17/03 8:00 TO 7/17/03 10:00 TEC America - Atlanta, GA ---------------------------------------- 08-09 32.43 19.10% 15.19 46.84% 17.24 53.16% 09-10 109.83 64.68% 37.29...
  • Page 122 Reports FS-2700 Owner’s Manual Number of Guests – The guest count included in all checks for the interval. Gross Revenue – Sales for each period = Menu Item sales adjusted for discounts. Percent of Sales - Shows percentages that each hour and Meal Period represents for the day.

  • Page 123: Sales Mix Report

    FS-2700 Owner’s Manual Reports Sales Mix Report Revenue System Center Station User This report selection has three options: 1. Detail Shows detailed information for each menu item being tracked and that was sold for the period. The Track System flag in the Menu Setup table determines whether the item is detailed in the report.

  • Page 124: Detail Report - Menu Item Sales

    7/14/03 MENU ITEM SALES REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 12:59 TEC America - Atlanta, GA ---------------------------------------- 15 - Potato Skins 3.95 Price shown is total Revenue divided by # Sold. # SOLD 1.00 4.17% Gross Rev 3.95...

  • Page 125: Departments - Menu Item Sales

    Department report. ---------------------------------------- 12:59 pm 7/14/03 MENU ITEM SALES REPORT Departments SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 12:59 TEC America - Atlanta, GA ---------------------------------------- 1 - Food # SOLD 11.00 61.11% Gross Rev 45.42 82.10% Item Disc 1.98- 4.36% Net Sales 43.44...

  • Page 126: Categories - Menu Item Sales

    Category report. ---------------------------------------- 12:59 pm 7/14/03 MENU ITEM SALES REPORT Categories SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 12:59 TEC America - Atlanta, GA ---------------------------------------- 10 - Appetizers # SOLD 2.00 11.11% Gross Rev 7.90 14.28% Item Disc 1.98- 25.06% Net Sales 5.92...

  • Page 127: Manager Voids Report

    The report lists voids plus a total by approving manager. ---------------------------------------- 1:01 pm 7/14/03 MANAGER VOIDS REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 13:01 TEC America - Atlanta, GA ---------------------------------------- TIME CHK DESCRIPTION PRICE Manager: Patty 9:19 0003 Potato Skins 3.95 9:57 0006 Cheese Fries 1.00...

  • Page 128: Refund Report

    Refunds. ---------------------------------------- 4:20 pm 7/14/03 REFUND VOIDS REPORT SYSTEM REPORT Daily FROM 1/01/70 0:00 TO 7/14/03 16:20 TEC America - Atlanta, GA ---------------------------------------- TIME CHK DESCRIPTION PRICE Manager: Patty 12:43 0007 Cheesecake 3.95 ------ 3.95 Total 3.95...

  • Page 129: Financial Report

    FROM 7/14/03 0:00 TO 7/14/03 16:20 TEC America - Atlanta, GA ---------------------------------------- Readings - Non-resettable totals maintained by each POS station. This section prints if the USE NRGT option in System Setup/ System Config is set. These fields do not appear on the User Financial Report.
  • Page 130 Reports FS-2700 Owner’s Manual Statistics for each Order Type. DINE IN 21.48 Tckts/Avg Tckt 7.16 Guests/Avg Chk 10.74 Avg Trans Time(min) 2.36 Check/Guest averages are Net Sales ÷ # of Checks. Average Transaction Times are minutes all checks are opened ÷ # of Checks 8.47...
  • Page 131 FS-2700 Owner’s Manual Reports Server Sales - Summary of sales by server. The first two columns are the Server’s first name and initial. The third column is the server's Gross Sales. The fourth column has the tip share contribution, and the last column is the total of gross sales and the tip share.
  • Page 132 Reports FS-2700 Owner’s Manual Deposit – This section is created from entries made from the Deposit Entry report selection (see page 5-31). Media types that display are those with the option set for IN DEPOSIT LST. Deposit Cash 34.80 VISA 11.00...
  • Page 133 FS-2700 Owner’s Manual Reports Sales Mix – Department and Category summaries of menu item sales. Each category flagged to track sales (Track System Sales for the System, Revenue Center, and Station reports and Track User Sales for the User report) will appear on this report. Any items not flagged to track sales will be added to an “Other”...
  • Page 134 Reports FS-2700 Owner’s Manual Statistics – Number and average Net Sales of guests and checks. Average Transaction Time is minutes all checks are opened divided by the total # of checks. # of Guests # of Tickets Average Check 5.62 Average Ticket 8.99...

  • Page 135: Customer Summary Report

    The Customer Summary Report lists Net Sales and check averages by Meal Period. ---------------------------------------- 4:21 pm 7/14/03 CUSTOMER SUMMARY REPORT SYSTEM REPORT Daily FROM 7/14/70 0:00 TO 7/14/03 16:21 TEC America - Atlanta, GA ---------------------------------------- Lunch 29.55 Tckts/Avg Tckt 7.39 Guests/Avg Chk 4.93 Dinner 15.39 Tckts/Avg Tckt 15.39 Guests/Avg Chk 7.70...

  • Page 136: Media Report

    4:21 pm 7/14/03 Media SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 16:21 TEC America - Atlanta, GA ---------------------------------------- ---------------------------------------- Server Name, User I.D. and the shift # for the report. Susan #2 - Shift 1 ------------------ Cash 18.94 HOUSE 3.84...

  • Page 137: Loan/Pickup Report

    Financial and Media Reports. ---------------------------------------- 4:55 pm 7/14/03 LOAN/PICKUP REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 16:55 TEC America - Atlanta, GA ---------------------------------------- Mary #6 Server Name and User I.D. DESCRIPTION TIME STN AMOUNT Loan 16:42 25.00 Loan Total 25.00...

  • Page 138: Sales Tax Report

    ---------------------------------------- 4:23 pm 7/14/03 SALES TAX REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 16:23 TEC America - Atlanta, GA ---------------------------------------- FOOD Taxable Sales 38.44 Non-Taxable Sales 0.00 Sales Tax 2.32 BEVERAGE Taxable Sales 6.50...

  • Page 139: Charge Account Report

    5:31 pm 7/14/03 Charge Acct SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 17:31 TEC America - Atlanta, GA ---------------------------------------- MgrVIP 9.44 MgrVIP 9.82 Total 19.26 ACCOUNT - This is the account number of the person making the charge. The server enters this number in response to a prompt when the Charge Account media type is used.

  • Page 140: Discount Recipient Report

    ---------------------------------------- 4:23 pm 7/14/03 DISCOUNT RECIPIENT REPORT SYSTEM REPORT Daily FROM 7/14/03 0:00 TO 7/14/03 16:23 TEC America - Atlanta, GA ---------------------------------------- RECIPIENT DISCOUNT AMOUNT TRNS Emp Disc -2.48 Emp Disc -2.30 Emp Disc -3.62...

  • Page 141: Deposit Entry

    FS-2700 Owner’s Manual Reports 5.14 Deposit Entry Revenue System Center Station User The Deposit Entry function can be used to record actual amounts in the cash drawer for comparison with reported totals. Notes: The amounts entered in this function are on the Financial report if the option REQ CASH DECL in the System Setup/System Config table is set.
  • Page 142 Reports FS-2700 Owner’s Manual Sample Screen: → ← → DEPOSIT ENTRY Screen Items Media types with IN DEPOSIT LST option set (in the Media Setup table) display. Entries made by the user. Deposit – the total amount entered in the DEPOSIT ENTRY function.

  • Page 143: Report

    FS-2700 Owner’s Manual Reports 5.15 X Report Revenue System Center Station User The X Report allows a user to print a pre-defined sequence of reports with a single command, without clearing any totals. The option to include each report is set in the Function Setup table.

  • Page 144: Z Report

    Reports FS-2700 Owner’s Manual 5.16 Z Report Revenue System Center Station User The Z Report allows a user to print a pre-defined sequence of reports with a single command. In addition, Z Reports clear all totals for the report type, regardless if they are set to print or not.

  • Page 145: Programming Options For Z Reports

    FS-2700 Owner’s Manual Reports 5.16.1 Programming Options for Z Reports The following table lists programming options that affect Z Reports. Refer to the Programming Manual for more explanations. Page / Option Option Description Station Setup Table 3 / 4 Allow Z Report...

  • Page 146: Reports Included In X And Z Reports

    Reports FS-2700 Owner’s Manual 5.16.2 Reports Included in X and Z Reports Setting the reports to include for printing in X and Z Reports is done in the Function Setup table. Locations for each report are listed below. Function Table Option...
  • Page 148 TEC America, Inc.

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