Problems Writing To A Cd-Rw Drive; Hard Drive Problems - Dell OptiPlex GX260 Series User Manual

Solving Problems: Dell OptiPlex GX260 Systems User's Guide
Ensure that Windows recognizes the drive—
desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
Clean the disc— Use a commercially available cleaning kit.
Check for interrupt request conflicts—
Incompatibilities."

Problems writing to a CD-RW drive

NOTE: If you disable standby mode to write to a CD-RW drive, remember to re-enable standby
mode when you finish writing to the CD.
Change the write speed to a slower rate—
stream of data when writing. If the stream is interrupted, an error occurs. Try closing all
programs before writing to the CD-RW.

Hard drive problems

Test the hard drive
Windows XP — Run the chkdsk utility:
1. Click the Start button, select Shutdown, and click Restart the Computer.
2. At the C: prompt, type CD\Windows\Command and press <Enter>.
3. Type chkdsk and press <Enter>.
The utility creates and displays a status report and lists and corrects errors on the
disk.
Windows 2000 — Run the ScanDisk utility:
Click the Start button, point to Run, type scandskw, and click OK.
Windows NT — Run the error-checking utility:
1. Double-click My Computer and select the hard drive that you want to check.
2. Click the right mouse button, click Properties, click Tools, and then click Check
Now in the Error-checking section.
MS-DOS
http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (9 of 30) [10/25/2007 1:44:24 PM]
Double-click My Computer on the
See "Resolving Software and Hardware
The CD-RW drive must receive a steady