Cd Drive Problems; Dvd Drive Problems - Dell OptiPlex GX260 Series User Manual

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Solving Problems: Dell OptiPlex GX260 Systems User's Guide
NOTICE:
Do not attempt to clean drive heads with a swab. You may accidentally misalign the
heads, which can render the drive inoperable.
Clean the drive—
CAUTION:
Before you perform this procedure, see
Remove and reinstall the floppy drive—
computer type for information on performing this procedure.
If the computer displays a drive error message, see

CD drive problems

Adjust the Windows volume control—
of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
Test the drive with another CD—
original CD is defective.
Check the speakers and subwoofer—
Ensure that Windows recognizes the drive—
desktop. If the CD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
Clean the disc—
Use a commercially available cleaning kit.
Check for interrupt request conflicts—
Incompatibilities."

DVD drive problems

NOTE:
Because of different worldwide file types, not all DVD titles work in all DVD
drives.
Test the drive with another DVD—
the original DVD is defective.
http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (8 of 30) [10/25/2007 1:44:24 PM]
Use a commercially available cleaning kit.
Insert another CD to eliminate the possibility that the
Insert another DVD to eliminate the possibility that
"CAUTION: Safety
See "Adding and Replacing Parts" for your
"Error
Messages" for an explanation.
Click the speaker icon in the lower-right corner
See
"Sound and Speaker
Double-click My Computer on the
See
"Resolving Software and Hardware
Instructions."
Problems."

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