Toshiba Satellite P30 User Manual page 147

Modem
Problem
Communication
software can't initialize
the modem.
You can hear a dial tone
but can't make a call.
You place a call, but a
connection can't be
made.
After making a call you
can't hear a ring.
Communication is cut
off unexpectedly.
A CONNECT display is
quickly replaced by NO
CARRIER.
Character display
becomes garbled
during a
communication.
You cannot receive an
incoming call.
LAN
Problem
Cannot access LAN.
Wake up on LAN does
not work.
Satellite P30
Procedure
Make sure the computer's internal modem
settings are correct. Refer to Phone and Modem
Options Properties in the Control Panel.
If the call is going through a PBX machine, make
sure the communication application's tone dial
detection feature is disabled.
Make sure the settings are correct in your
communications application.
Make sure the tone or pulse selection in your
communications application is set correctly.
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
Check the error control setting in your
communications application.
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
Check the "rings before auto answer" setting in
your communications application.
If problems persist, contact your dealer.
Procedure
Check for a firm cable connection between the
LAN HUB.
Make sure the AC adaptor is connected. You
cannot access a LAN using the computer's
battery power.
If problems persist, consult your LAN
administrator.
Troubleshooting
9-17