Ford Edge Owner's Manual page 412

412
Issue
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.
2013 Edge (edg)
Owners Guide gf, 2nd Printing
USA (fus)
SYNC
Voice command issues
Possible
Cause(s)
• Review the phone voice
You may be using
the wrong voice commands at the beginning of
commands, OR the phone section.
• Make sure you are saying the
You may not be
saying the name contacts exactly as they are
exactly as it is listed. For example, if a contact
saved, OR is saved as Joe Wilson, say "Call
Contacts in your Joe Wilson".
• The system works better if
phonebook may
be very short and you list full names such as "Joe
similar, or they Wilson" rather than "Joe".
• Do not use special characters
may contain
special such as 123 or ICE as the
characters, OR system does not recognize them.
• If contacts are saved in CAPS,
Your phonebook
contacts may be you have to spell them. JAKE
saved in CAPS. requires you to say, " Call
J-A-K-E."
Possible Solution(s)